Manager Customer Service

MITJA KACIN

*** ********** ***** **********, ** *9607 Phone: 864-***-**** **********@*****.***

WAREHOUSE MANAGER/TECH SUPERVISOR

Dynamic, qualified and highly skilled professional with 15+ years of experience as a machine

tech supervisor, trainer, and warehouse manager. Extensive skills in warehouse operations,

helping to manage inventory, plan orders, and resolve problems effectively. Continuous focus

on process improvements to expedite warehouse activities and improve staff productivity.

Computer Skills: Windows; MS Office Suite, Word, Excel.

AREAS OF EXPERTISE

Customer Service Strategic Planning Warehouse Management

Vendor Relationships Inventory Control Team Leadership/Training

Budget & Cost Control Schedule Management Document Management

Troubleshooting Inspection Supervision Machinery Operations

PROFESSIONAL EXPERIENCE

KOLEKTOR TKI INC., Fountain Inn, SC 1997 Present

Machine Tech Supervisor, Trainer, Warehouse Manager

The Kolektor Group boasts a tradition in highly specialized industrial production. On its path of half a

century, Kolektor evolved into a global company with its seat in Slovenia and a wide spread net of

companies and subsidiaries in Europe, in the USA and in Asia.

• Manage warehousing and handling of spare parts, shipping and receiving, and everyday

production.

• Plan and monitor the storage, delivery and dispatch of orders.

• Set up production lines for maximum efficiency.

• Oversee stock control and process orders.

• Ensure quality, delivery budget, and environmental objectives are met.

• Supervise the final inspection process.

• Operate and control machinery and process, troubleshooting as needed.

Key Contributions:

• Improved production process, while maintaining the process and machinery.

• Trained company employees on proper procedures.

E DUCATION

GREENVILLE TECH, GREENVILLE, SC

Courses: Essential Supervision Skills, Warehousing, Machine Technology

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