Project Management
Resume:
CURTIS W. MCLEOD
***** ******** *** *****, ************, North Carolina 28078
******.*.******@*******.***
IT PROJECT MANAGER
PROJECT MANAGEMENT AND OPERATIONS - SYSTEM DEVELOPMENT CYCLE - TEST PLANNING AND DEVELOPMENT - CLIENT AND VENDOR RELATIONS
PROBLEM RESOLUTION AND DECISION-MAKING - BUDGET IMPLEMENTATION AND COST REDUCTION - STAFF SUPERVISION AND DEVELOPMENT
QUALIFICATIONS SUMMARY
Performance and success driven IT management professional, with progressive experience in providing innovation, strategic planning, and execution of IT development, applications, and operations management within competitive environment. Equipped with strong background in international enterprise-level operations, management, business integrations, and information security. Proven effective in leading a team of approximately 800 IT professionals within multiple countries, managing the telecommunication infrastructure for the United States Army in the Middle East. Credentialed with an active Secret/SSBI Clearance.
PROFESSIONAL EXPERIENCE
SOUTHWEST ASIA CYBER CENTER FORWARD (SWACC FWD), AFGHANISTAN
Information Systems Engineer Chief 2013–Present
Provide strategic oversight and direction to a team responsible for supporting multiple users consisting approximately 81,000 computers and 189,491 users on the NIPR, SIPR, and CENTRIXS (Combined Enterprise Regional Information Exchange System) networks. Take full responsibility in managing all enterprise networks, including 38 data centers and technical control facilities, 77 Promina multiplexers, 134 Cisco ASA firewalls, 67 transport or top level architecture (TLA) stacks, 98 security and access routers, 186 intrusion detection systems/ intrusion prevention systems, 2,530 servers (including AD, DNS, SCCM/SCOM but not including virtualized), a vast active directory (AD) structure, and multiple voice (both Hard-line/PBX and VoIP), with a total of 71,913 voice lines.
- Rendered leadership and operational guidance to the southwest Asia Networks Operations Security Center, while managing daily operations of the regional centers within southwest Asia
- Supervised and maintained real-time visibility of the area of operations for instant isolation and diagnostics
REGIONAL NETWORK OPERATION SECURITY CENTER (RNOSC), AFGHANISTAN AND KUWAIT
Chief Watch Officer 2005–2012
Led the execution of Kuwait and Afghanistan regional network operations and security centers. Supervised more than 20 direct reports and staff across various functions, including network operations, monitoring, outage detection, recovery, and support. Directed a team responsible for the design of Continuity of Operations Plan (COOP) for United States ARCENT Headquarters Forward, enabling the organization to communicate with “down range” commanders while in secondary operation site. Master-planned the centralization of help desk in Kuwait.
- Coordinated project by overseeing the development and implementation of tactics, techniques, and procedures (TTP) for all southwest Asia regional security centers, outlining policies and procedures for network operations in Kuwait, Iraq, and Afghanistan
- Managed a team that redesigned the Army TIER 1 Firewalls rule sets; thereby maintaining DoD Security Technical Implementation Guide compliance
- Provided oversight to a team in charge of the Bluecoat devices and WebSense servers for Kuwait as well as BlackCore installation in Kuwait
- Facilitated training of over 1100 employees to become compliant with the DoD 8570.1M standards within 120 days
Middle East Remote Area Communications Site Lead 2003–2005
Took charge of overseeing more than 50 direct report technicians to provide technical input on WAN/LAN, voice, help desk, VTC, microwave, OSP, and TCF operations and maintenance for Camp Victory, Camp Virginia, and Camp Buehring Kuwait. Established a productive environment to enhance customer experience by systematizing network operating policies and procedures.
Camp Victory:
- Standardized help desk procedures for tracking the workflow of computer baselines for rotational United States Armed Forces
- Implemented training procedures, expediting new employees and soldiers integration into site operations in 30 days after arrival on site
- Transitioned two communications centers from tactical configurations to semi-permanent facilities with only two hours of downtime
Camp Buehring:
- Successfully accelerated configuration cycle computers in the network from 5 days to 24 hours
- Automated the documentation system for Human Resources, which reduced employee’s request processing time due to distance, corrections, limited mailing capabilities, and loss/delayed documents in transit
- Built project management team for new installations and upgrades to existing network camp infrastructure
Camp Virginia:
- Strategically designed and developed fail-over plan for voice communications; thereby allowing users on the camp to receive “dial tone” from two other remote camps
Prior Positions Held:
Communications Electronics Instructor 2000–2003
Engineering Technician 1998–2000
Network Administrator and Information Systems Security Officer 1997–1998
Communications Facility Supervisor and Instructor and Technical Writer 1996–1997
Instructor /Technical Writer for Microwave Systems Course 1995–1996
Electronic Maintenance Shop Foreman 1994–1995
Assistant Tropospheric Systems Operator/Maintainer Section Chief 1993–1994
Assistant Battalion Systems Communications Operations Sergeant-Automated Data Processing Systems Officer 1992–1993
Microwave Systems Operator and Repairer 1986–1990; 1990–1992
EDUCATION
Bachelor of Science in Information Technology, Security Emphasis – Expected: Spring 2014
WESTERN GOVERNORS UNIVERSITY, SALT LAKE CITY, UT
CREDENTIALS
Certified Information Systems Security Professional (CISSP)
Global Information Assurance Certification (GAIC) Certified Incident Handler (GCIH)
Certified Internet Web (CIW) Web Foundations Associate
Information Technology Infrastructure Library Foundations (ITIL V3)
PROFESSIONAL TRAINING
Information Systems Security Course
Systemized Approach to Training Course
Basic Instructor Training Course
Basic Non Commission Officers Course (31P)
Direct Support Maintenance, Satellite Terminal
Tactical Satellite and Microwave Systems Repairer's Course (29M)
TECHNICAL SKILLS
Hardware Working knowledge of Cisco Switches, Routers and Firewalls, Fiber Optic Modems and Promina 400 and 800 Series Data Multiplexers
Software Windows Server 2008/2008R2, Windows 7, Microsoft Office Suite, Microsoft Project, HTML, JavaScript, Visual Basic Scripting, MS SharePoint Server 2010, MS Exchange Server 2003 and 2010
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