Chanel Elyse Newton
*** ***** **** ** *************, GA 30046
***********@*****.***
OBJECTIVE
I would like to put my earned skills to good use and provide assistance to the customers by solving
their queries. I am seeking an opportunity in customer service to become part of a dynamic and
energetic team which makes customer services and fast friendly service a priority.
SKILLS PROFILE
Technology enhanced: Microsoft Word, Excel, Access and PPT
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Knowledge of and experience working with customers of all types and attitudes
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Great filing and organizational skills
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Experience in handling confidential paperwork
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Ability to take accurate phone messages and deliver messages promptly
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Great customer relations background
Type 52 60 WPM
Clerical
EMPLOYMENT HISTORY
Customer Service Representative May 2009
August 2009
Computer Exchange
Lawrenceville, Ga
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Copy and collate all orders (including confidential papers) for a Computer Exchanging company
Successfully complete all jobs by time requested.
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Multi tasked of order taking from via email, telephone, instant messaging, and fax machines.
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Customer service with various businesses within the U.S.
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Data Entry of orders through computer system; Inbound Call Center
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EDUCATION
High School Diploma May 2009
Central Gwinnett High School
Lawrenceville, GA 30046
College – Bachelors Degree August 2009 – May 2013
The Fort Valley State University
Fort Valley, GA 31030
CUSTOMER SERVICE VOLUNTEER WORK
C hild Care Centers
Hospitals
Inbound Call Centers
Manger of Richards Middle School Dance Team
Varsity Cheerleading Captain of Central Gwinnett High School