Coordinator, Administrative Assistant Profession

Kedra L. McGee

**** ******** *****, *******-*****, N.C. 27127 336-***-**** **********@*****.***

QUALIFICATIONS

Degreed administrative professional. Excellent oral, written communication skills. Social media friendly, account liaison and management experience. Extensive knowledge of administrative and office duties with training experience. Marketing.. MS Office suite (MW Word, PowerPoint, Excel, Access) proficiency with some Apple experience. Team building/coaching skills. Creative and academic writing. Interviewing skills, Production of brochures and public announcement exposure. Skit writing and public speaking skills, film production and editing. Photojournalism and basic HTML. Event planning. Travel arrangements. Purchasing and inventory control. Leave and time reporting, FMLA, workers compensation.

EDUCATION Salem College BA in Communication (Cum Laude) 2011-2013

Forsyth Tech Community College AA in General Education 2009-2011

PROFESSIONAL EXPERIENCE Children’s Museum of Winston-Salem, Winston-Salem, NC 2011 to 7/2013

Welcome Desk Assistant (part time position while attending Salem College full time). Met, greeted museum visitors and members. Maintained cash register while providing excellent customer service. Maintained point of sale database. Drive and promoted membership sales and program registrations to meet and exceed expectations. Advocated museum activities, exhibits and programs.

Forsyth Technical Community College, Winston-Salem, NC 2010-2011

Part time clerical, Dean of Business and Information Technology Department (part of the federal work study program offered to students while attending college full time). Sorted and distributed departmental mail. Greet visitors to the office. Assisted with student registrations and personnel file maintenance.

Purolator Filters, NA LLC, Fayetteville, N C 2006-2007

Administrative Sales Support/Customer Service Specialist. Responsible for customer relations. Provided support to international sales representatives. Investigated and resolved any customer claims pertinent to product orders, shipping and receiving with a focus on proactive prevention in human error. Specialized in Canadian Accounts, in conjunction to National Domestic Accounts.

* Represented company/department at clients’ national convention.

Cingular Wireless 2002-2006

Customer Service Representative. Maintain strong problem solving, high solution and customer satisfaction ratings within call center determined matrix.

* Assigned to manage a team during absence of manager, overseeing coaching and daily activities.

* Assisted on special billing project at corporate headquarters.

State of N.C. Department of Correction/Division of Community Correction 1991-2002

Office Assistant III. Liaison to general public, law enforcement and probation/parolees. Supervised community service workers; performed general office support. Inventory control and supply purchasing. Database updates. Assisted in training of new personnel. Time reporting, travel reimbursement, FMLA, Workers Compensation.

* Implemented procedure for Violation Docket for District and Superior courts.

* Implemented digital forms for monthly/quarterly/annual reports.

* Produced Hazardous Material handbook in compliance to OSHA requirements.

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