Project Manager Management

Email: *************@*****.*** Cell# 732-***-****

SANDEEP B VYASAN

Sr.Technical Project Manager

RELEVANT EXPERIENCE:

** ***** ** ********** ** a Technical Project Management in leading & delivering enterprise IT projects in

Banking, Telecom & Other Services.

7 years of experience working as a Technical Project Manager/Application Delivery Manager with cross-

Functional Project Team, Multi-Site and Multi-Project Operations.

6+ years of experience working as a Technical Lead, Developer & Analysts in complex applications and with

cross-Functional Project Teams.

6 years of extensive experience & knowledge in Telecom Domain.

3 years of extensive experience & knowledge in Financial & Banking Domain.

Proven leader with good organization and time management skills, experience working in an entrepreneurial

fast-paced setting, juggling multiple projects and priorities

Areas of expertise include planning, risk & mitigations, organizing, requirements analysis, design,

development, implementation, deployment and post-production support. Innovative professional with proven

ability to identify, analyze and solve problems to increase customer satisfaction.

Experience working with Middleware/Infrastructure team for Capacity enhancements.

Experience working with Configuration & Release control management team for each Project releases.

Experience in migrating the services from Websphere Process Server(WPS 6.0) to WPS 7.0

Experience in migrating the services from Websphere Message Broker(WMB 7.0) to WMB 8.0

Experience in managing projects with an estimate of $54 M and delivered successfully.

Experience knowledge in Banking area like Cards, Checking & Saving accounts, AML transactions, eI VR,

Teller, ARGO.

Experience knowledge in Provisioning & Ordering areas in Telecom Domain. And less knowledge in Billing

areas of Service Delivery & Service Assurance areas.

Expert in managing the critical & complex projects and deliver it with good qualit y, on time & within the

budget.

Expert in assessing each project risks and mitigating those risks to avoid the ambiguity & to clear the gaps.

Expert in End to End Project Management of the project applications flow.

Experience in ITUP, WWPMM, IBM OPAL, Lea n SDLC & Other tailored process and methodologies.

Experience in eTOM Framework model in Telecom. Also has experience in SDM & IFW modeling techniques in

Banking/Financial Sectors.

Experience in Onshore-Offshore working model & methodologies with BA, development, testing & QA

groups and managed all the project delivery in time and within the budget.

Successfully migrated AT&T US projects to IBM Bangalore and also Vodafone Italy projects to IBM Bangalore.

Worked with clients in client location(New Jersey, US and Milan, Italy)

Worked & Managed Tech Mahindra, AMDOCs, Accenture & Infosys team on different projects.

Won BRAVO, Outstanding Contribution & Best Performance awards for excellence in my leadership skills

and for delivering the projects in quality and before the schedule.

Client Appreciations for zero defects in both AT&T & Vodafone projects.

Client level Appreciation (including SVP-Kathy Kay) for my projects have done & delivered with Zero defects

in Suntrust Bank.

Self-Motivated, Hard Working, Capable to Work under Pressure, Handled Multi-Projects and committed

towards achieving goals. Capable of Picking New Technologies with minimum learning curve.

TECHNICAL SKILLS

Platforms Windows XP, 2000, NT, 98, 95, Linux, Unix.

Languages Java, JSP, Servlets, EJB, XML, XSP, XSLT, JavaScript, HTML, UNIX, Shell

scripting, WebServices, C++, Sun forte 5.2.25. ), Websphere Message

Broker v7.0/8.0(WMB), Websphere Process Server(WPS), IBM

DataPower

Databases Oracle 8i/9i, MS Access, SQL Server.

Email: *************@*****.*** Cell# 732-***-****

Application Server BEA WebLogic Server 8.1, JBOSS-3.0.0RC3. Websphere

API MapMarker 11.0, iText API, Pure Edge viewer 8x

Web Server Apache Tomcat 5.0, Cocoon 1.7.2, Artix

Application FrameWork Jakarta Struts 1.1.

Tools Edit Plus, Eclipse3.0, TOAD, CVS, VSS, AT&T SCME, Put ty, CRT, Lotus

Notes, Oracle SQL Developer,, Bea Aqua logic service Bus. Broadvision

portal, Rational Portfolio Manager(RPM), HP Application Lifecycle

Management (ALM, formerly Quality Center), AT&T PRISM, Websphere

Integration Developer v7.0(WID, HARVEST, JIRA, SOAP UI

Requirement Tools RMT, IFP, Rational Rose, Rational RequisitePro, Rational Clear Quest

Project Planning, IFP, IRAP/IBARR, 1ATTCRTool, PRISM, DMT, PMO Repository, MPP

Financials & Defect (MS-Project 2003,2007), Rational Clear Quest(defect tracking), DRTT,

Tracking tools Rational Clearcase, IBM-ATT VIDHUR, HP Quality Centre, PRIMAVERA

Resource Management, SharePoint, Ecosys Financial Reporting

Process, Methodologies & PMBOK, Six Sigma, Lean, CMM, IBM OPAL, ITUP, WWPMM, AGILE

Model

EDUCATION

Master of Degree in Information Systems from University of Wales, London.

Bachelor in Computer Science from Mahatma Gandhi University, Kerala, India.

CERTIFICATIONS & TRAINING

PMI Registered– PMP Certificate, Project Management Professional (In Progress)

IBM Project Risk Management(PM103G)

IBM Financial Management for Project Managers(PM63G)

IBM Project Management certification in PM54G

IBM Project Management certification in PM36G

IBM Project Management certification in PM99G

IBM Certified Six Sigma White Belt Certification.

IBM AIX (Unix) Certification with score of 100%.

Sun Certified Programmer for Java 2 platform 1.4 (SCJP) with score of 98%.

Oracle certified Associate with score of 78%.

Trained in BIG DATA concepts.

PROFESSIONAL PROFILE

TECHNICAL PROJECT MANAGER, SUNTRUST BANK, Atlanta, GA. Sep 2011 to Present

Managing a critical & complex application in Suntrust Bank called Service Network(SNET). SNET is a mediation

layer application where all the SunTrust business, online banking, eIVR (electronic Interactive Voice Recognition),

mobile banking applications interacts to run the daily business. SNET application contains 170 web services which

interact with different languages to do the day to day activities and transactions. SNET application is build on

Service Oriented Architecture (SOA) where WPS (Web sphere Process Server), WMB (Web sphere Message Broker),

WESB (Web sphere Enterprise Service Bus) and Java/J2ee technologies. Worked on all critical projects like Deposit

Transformation, Product Builder, Optimize Contact Center, Differentiated Client Experience, Online Check

Deposit, Client Adoption, Launch Relationship Advance (FISERV), Balance Transfer Automation, HCMS to CSI-

Peoplesoft Integration using Workday, Compliance Management Initiatives(CMI) – To support SalesForce.com,

Teller Replacement(ARGO), FATCA, Underbank Solution Suite(FIS), Migrated from Process Server(WPS 6.0)

services to version 7 and also Migrated WPS 7 & WMB7 services to WMB 8

Responsibilities:

Understand the business & system requirements of each project and identify the technical impacts and

provide the estimation of each project and assign the resources to start work on and assign the resources &

hours in PRIMAVERA tool

Track the Budget on weekly basis from PRATS report & PRIMAVERA and ensure that the resources are on

track and within the budget. Also report the variance to senior management team.

Identify the earned value variance to make sure that the project is on track.

Email: *************@*****.*** Cell# 732-***-****

Create WBS to track the project in a better way.

Schedule daily morning status calls with offshore & onshore to make sure that everyone is in sync with the

requirements, status, risk & mitigations plans

Participate in all Requirement reviews, Design reviews, code quality & standards reviews, Test plan review

& also update the status in respective status tracker sheets.

Test the Services by using SOAP UI tool, Req/Resp XMLs and triage the issues when there is a defect

raised during the absence of my team to have a quick resolution and to meet the SLA time.

Prepare the checklists for service design coverage of the Technical design requirements as the benchmark to

assess requirements.

SLA Performance reviews and necessary feedback to the teams and other stakeholders to ensure that we

are meeting the SLA as per the business requirements.

Worked with FISERV, FIS & ARGO vendors for different projects.

Work with Configuration & Infrastructure team for the required environments are setup properly so that

code won't break due to config issues and complete the testing within the span.

Review the Unit Test Plans for each project and make sure that all the functionalities are covered in the

testing scenarios.

Conduct regular meetings with the SunTrust Users, Solution Leads & Architectures teams for any

architectural changes or clarifications.

Regularly update the Defect status in Quality Centre tool with the daily updates. Also prioritize the defects

and assign it to each developer and track it till closure and update the same in Q uality centre.

Notify the Testing teams about the production defect fixes and ask them to validate the fixes and report

back by providing the results and details to Business care, customer care teams. Also as k them to close the

issues in Quality center with a root cause analysis details.

Validate the deliverable artifacts in HARVEST tool and communicate the same information to Architects.

Review the Upcoming project demands and align the resource capacity accordingly with the skills updated.

Create the RFC (Request for Change) in ITSP tool for the new functionalities and code deployment in

production for each and every release.

Updating RFC, Implementation plan, Operation Readiness Checklist, backout plan strategies before the

implementation. Worked closely with Release Management team to close all the gaps and submit the RFC.

Track the implementation on every minute and update the senior management with all the crisp details on

the implementation day.

Work on the project closing formalities including lessons learned, budget closure, Milestone closure

activities in Sharepoint site.

Environment: Websphere Message Broker(WMB) 7.0/8.0, Websphere Process Server(WPS) 6.0/7.0, WESB, IBM

Datapower, Java/J2ee, CastIron, Harvest, Sharepoint, Eclipse 3.3, HP Quality Center 11.0.

APPLICATION PROJECT MANAGER, AT&T Research Labs, Middletown, NJ. Aug 2009 to Sep 2011

Managing a critical & complex program & application called ICM (Integrated Carrier Model), 3YNOP-Service

Assurance, LPP (Logical Provisioning Platform) /Integrated Design Inventory System (IDIS). ICM program is to

quantify the Unified Service Operations Platform (USOP) which is mainly to monitor end-to-end throughput delivered across

the network, identify throughput SLO violations and the network element/interface responsible. This application will perform

the Network Inventory, Provisioning and configuration of L2/L3 Service and the services include GVPN, MIS, BVoIP &

Ethernet areas and Networks includes CBB, HSPS, OpenNet, AGN, VNI etc of Larger Enterprise Customers. The main

interaction is with Networks Labs team for router, switches, cards, ports, PVCs & IP configurations

Responsibilities:

Worked with system engineer team to get the detailed estimates and share it with the estimation team & ATT

PM.

Prepare the communication details and share with the stakeholders to make the communication channel.

Worked with the business and stakeholders to clearly identify, define & baseline the scope.

Schedule daily status calls with offshore & onshore to make sure that everyone is in sync with the requirements,

status, risk & mitigations plans.

Schedule & Participate in all the HLD (Requirement), AD (Design), IT Test sets & ST plan reviews till the

deliverables/artifacts get completely baselined.

Work with SQA (Audit) team to ensure each artifact are audited properly and loaded in PRISM and get it

approved by each approver listed in the artifacts. Track each phase audit through JIRA tool till closure.

Email: *************@*****.*** Cell# 732-***-****

Identify the issues/risks on each project during the lifecycle and prepare the mitigation plan to bring that in

track.

Used to take weekly status meeting and send the Minutes of meeting to all the team members, Lead PMs, IT

PM, PMO team & Directors. Need to ensure that every one is in sync with the status and to avoid the

communication gap & Update the same status in PM tracker and PRISM tool.

Track the progress daily and reports the status to PMO team in daily status call with number of Test cases

passed, number of TC failed with defect details till ST/IST get completed.

Participate in GO/NO GO and Release planning meetings.

Work on the deployment package and track the progress till production.

Used to work on closure of all the artifacts and packages in PRISM and close the project in PM tracker tool.

Managed all my projects without any Escalations and delivered on time and within the budget specified and

also without any issues.

Worked with SQA teams on audits and completed on time with proper compliance and without any major

issues & escalations.

For IDIS application, Used to update the status in REDMINE and wiki and also upload all the project related

artifacts.

Used to take complete ownership of my project and tracked it very closely so that the projects are delivered on

or before the schedule.

Used to track the billing related work for all the SOW contractors in the application.

Ensure that both employees & contractors were charged their hours in both ILC & Webster tool and ensure the

hours are in sync which is very important for client billing on each month end which is part of P&C.

Used to follow the ITUP Process and the Agile & Modified Waterfall Methodology projects in all the SDLC

cycle.

Environment: Java/J2ee, Oracle, SQL, UNIX, Toad, PRISM, RTM, QMS, HP QC, RPM, DRTT

APPLICATION PROJECT MANAGER, Vodafone, Milan, Italy. Sep 2008 to July 2009

Application: 190 AZ (Corporate Customers)

This application handles all services which deal with corporate customers. It interacts with other interfaces to get the SIM or

PBX related informations. The main GUI is divided into two sections, one is corporate & other is normal individual customers.

190 AZ application handles with the interface which runs on forte code and which implements the business logic. Also migrated

some of the existing functionality in SUN forte to Java/J2ee technologies.

Responsibilities:

Worked as a Migration Manager to complete the migration of the application from Italy to Bangalore, India.

Worked as a Technical Lead in capturing the application knowledge from Italy team members.

Prepare the application information document (AID) for the future purpose and to help the team members.

Setup the application environment in Bangalore to work on each project and helped the team members in

setting up the local workspace.

Created a tool in Java to simplify the implementation of the local space which saves huge efforts with out any

error.

Estimate each projects and track the variance and projects based on the WBS.

Managing the team & assigning the projects based on the skills & knowledge level.

Review each task assigned to the team member and the deliverables based on each projects.

Implement IBM OPAL process to follow on each project and implement a guidelines to upload all the

deliverables in Rational Portfolio Manager(RPM)

Track the efforts in RPM based on the estimates.

Track the team status in weekly status meetings and upload the status in RPM.

Help the System Team to complete their testing on time.

Work with config team to deploy the code in PRODUCTION and also support the post production defects.

Managed a team of around 25 developers & 5 Testers.

Environment: Java/J2ee, Forte, Oracle, SQL, UNIX, Toad, Shell Scripts, Adobe Flash, Flash scripts, Java Scripts.

RPM, IBM ClearCase.

Team Lead, AT&T Research Labs, Bangalore, India. Feb 2006 to Sep 2008

Applications: ASOC, SWORDS, GIOM, USRP, GCP

Email: *************@*****.*** Cell# 732-***-****

Worked on all major changes like IPAG IP Aggregator Rel. 2, OPT-E-WAN support in Ethernet SA Queries & AV,

10 GigE to MIS, Legacy ID expire, OPT-E-WAN is added in Ethernet Service, Switched Ordering System, ASOC

Move to Atlanta, Layer 1 – 10.6 FR/ATM Inventory Migration, IP Ports for Managed New Starts & MACDs.,

ANIRA – Ordering System Screens, GIOM – BVoIP SUPP Report Generation Design, TIRKS, AVW VoIP

Availability, AVW International Address Validation, A VW (Upgrading MapMarker).

Responsibilities:

Worked as a System Engineer to understand the Business & System requirements to prepare the H igh level

Document (HLD).

Estimate the project based on the impacts and share the details with Management team to align the hours in

PRISM.

Review the requirements with developers and system testers before start coding.

Assign the tasks to each developer & track them till the end of development phase. Also help them in clarifying

all the queries.

Review the Unit Test Plan with the team and track the results in the UTP document.

Review the code to ensure the coding standards are followed and properly checked into SCM tool.

Help the system test team in completing their test with out any delay.

Raise all the risk related details upfront with the management team and work on the mitigation plans.

Support the project till it gets implemented in production environment.

Ensure all the deliverables are loaded in PRISM and ensure the approvals are in place.

Environment: Java/J2ee, Oracle, SQL, CORBA, Cocoon 1.7.2, Artix, UNIX, SCM, RPM, Quality Center, Clear Quest,

RequisitePro. RTM.

SOFTWARE ENGINEER, Kott Software Pvt Ltd, Kerala. Jun 2005 to Jan 2006

Worked for OCR, USA client to automate the Software to screen the license according to the U.S Patriot Act and U.S export

laws under ITAR and EAR regulations to export the goods to particular count ry or to the particular location. Also automate the

invoice forms in PDF format and in different languages and also do the screening of the Denied Party List from the Database.

Responsibilities:

Worked with the architects to understand the project requirements and prepare the low level design document.

Review the design document with the architect and start doing the coding and also prepare the unit test plan.

Complete the coding in time & deploy it in system test environment and do the testing.

Promote/Deploy the code to PRODUCTION through a remote desktop tool & also through webex remote

desktop sharing.

Environment: Java/J2ee, Struts, EJB, XSLT, Apache Tomcat 5.0, iText API, Pure Edge viewer 8x, BEA WebLogic Server

8.1 and JBOSS-3.0.0RC3

SOFTWARE ENGINEER, Transcom Systems Pvt Ltd, Bangalore. May 2004 to Jun 2005

This project deals with the company which provides telephone or mobile connections to the customers and has its customer

service centers across the country which will provide solutions to the complaints regarding the telephone or mobiles.

Responsibilities:

Worked with the Tech Lead to understand the project requirements and prepare the low level design

document.

Review the design document with the Tech Lead and start doing the coding and unit test plan.

Complete the coding in time & deploy it in system test environment and do the testing.

Promote/Deploy the code to PRODUCTION through a remote desktop tool.

Environment: Java/J2ee, Struts, EJB, XSLT, Apache Tomcat 5.0, BEA WebLogic Server 8.1 and JBOSS-3.0.0RC3

WEB DESIGNER, Mission Informatics Pvt Ltd, Kerala. Jun 2003 to Oct 2003

The day to day transactions of an entity are entered into the books in a syst ematic manner is called an accounting system. Each

transactions of the entity are entered into journals and are posted in to the respective accounts in the ledger.

Responsibilities:

Prepare the template based on the requirements and review with the users.

Develop the websites based on the confirmation from users on the template.

Test the website based on all the scenarios.

Environment: Java/J2ee, HTML, DreamWeaver 2.0/3.0, Javascript, SQL & MS Access.

Email: *************@*****.*** Cell# 732-***-****

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