Maintenance Office

Henry Heerschap

Seattle, WA 206-***-**** *****@*********.***

http://www.linkedin.com/in/henryheerschap

Systems Administrator

Extensive experience in Information Technlogy. Expertise in corporate

network services and end-user support, as well as specifying, procuring and

implementing technology solutions. Strong trouble-shooting skills as well

as client support, documentation, and training.

Key skills include:

. Windows Server 2008R2 and earlier implementation and maintenance

. Microsoft Exchange implementation, maintenance and ongoing support

. Symantec NetBackup v7.5 and earlier implementation and maintenance

. IT Purchasing

. Documenting technical information for end users

. Workstation, desktop and server hardware maintenance, upgrades and

repair

. End user desktop support

Professional Experience

OnAir USA, Inc. Seattle, WA 2005 to 2013

Senior Systems Administrator

Supported and maintained corporate network services:

Microsoft Exchange 2007 and earlier

Corporate File Servers

Corporate Intranet

Corporate Backup Solution, including off-site storage maintenance

Corporate Telephone System

Premises Security Systems

Facility Layout and Upgrades

. Built new corporate network for Seattle and Geneva, Switzerland

headquarters, bringing the two offices under a single Windows domain

and e-mail solution.

. Replaced aging backup system with a new backup server running

Symantec's NetBackup.

. Replaced legacy DLT tape library with a combination of high-capacity

SAN and LTO-3 library, creating a much faster, more reliable backup

solution.

. Replaced legacy file servers with updated high-availability servers,

increasing responsiveness, file capacity and much more efficient power

usage.

. Implemented a corporate-wide SharePoint intranet encompassing both the

Seattle and Geneva offices.

. Maintained the office's ongoing desktop refreshment cycle, replacing

and upgrading equipment and software on a regular basis.

. Part of the team responsible for an office relocation, including

finding new office space, contracting with the movers, and preparing

both the network and end-users, keeping business disruption to the

absolute minimum.

Tenzing Communications, Inc. Seattle, WA 2000 to 2005

Senior Systems Administrator

Supported and maintained corporate network services:

Microsoft Exchange 2003 and earlier

Corporate File Servers

Corporate Intranet

Corporate Backup Solution, including off-site storage maintenance

Corporate Telephone System

Premises Security Systems

Facility Layout and Upgrades

. Implemented Microsoft Exchange 2003, replacing an aging and unreliable

e-mail system.

. Implemented and maintained Windows Terminal Server, allowing non-

Windows users to run Windows applications.

. Created a company intranet allowing users to access policies,

procedures and forms in a single locaton.

. Part of the team responsible for two office relocations, including

finding new office space, contracting with the movers, and preparing

both the network and end-users, keeping business disruption to the

absolute minimum.

Weyerhaeuser Building Materials Federal Way, WA 1996 to 2000

Network Support Technician

Supported end users, desktop computers and servers at sixty remote branches

in the US and Canada, as well as the corporate office.

. Upgraded servers from Windows NT 3.51 to Windows NT 4.0

. Transitioned users from Microsoft Mail to Microsoft Exchange

. Transitioned users from Windows for Workgroups 3.11 to Windows 95

. Integrated users and systems from a corporate acquisition into

Weyerhaeuser's network. Traveled to many of the locations to install

equipment and train users and administrators in the new systems.

COMMUNITY SERVICE

OneLife Community Tutoring Program

(provides tutoring services to low-income elementary-age children in the

Lake City area of Seattle

. Provide technical support to program leaders

. Photographer, videographer and editor for program materials

. Assistant van driver

Puget Sound Camera Club

. Webmaster (pugetsoundcamera.com)

. Newsletter Editor

. Technical Consultant

. Past Print Director

ADDITIONAL SKILLS

. Corporate photography (headshots, facilities)

. Adobe Photoshop CS6 and earlier

. Adobe Photoshop Lightroom 5 and earlier

Contact this candidate