Quality Assurance Testing

LEA P. FILIPEK

**** ***** ***. # *** **** #: ***- 570- 9014

Evanston, IL 60201 Mobile #: 847- 571- 5559

E-mail: ********@*****.***

SUMMARY OF QUALIFICATIONS

• Problem solver and facilitator of applicable Information Technology methodologies for efficient software development

processes.

• Managed the testing of various applications from initiation to implementation stage including load and stress testing

using automated and manual test strategies.

• Led the QA team in testing a comprehensive and strategic re-architecture plan to migrate web applications to the

Azure Cloud.

• Responsible for overall project management of multiple key strategic projects. Helped establish the PMO group to

assist and lead project development processes (in addition to directing all QA activities).

• Worked closely with key business leaders to act as an innovative client facing technologist to define and document

the product.

PROFESSIONAL EXPERIENCE:

Restaurant.com – Arlington Heights, IL

Director of Quality Assurance/PMO Leadership Board Feb 2010 – Present

• Responsible for overseeing the QA team's testing practices, coverage and overall strategy including the use of

manual and automated testing approach. Answerable for the entire end-to-end testing process for all application,

technology or platform. Communicate testing strategy and the acceptable range for test results are well

understood, documented and achieved for the entire company.

• Responsible for the direction and long term strategy of the entire QA department including who to hire, train and

retain.

• Develop, create, approve and document processes and procedures to be implemented and integrated within the

Information Technology organization.

• Work closely with the Product Management team to understand the technology to be implemented, priorities of

the project and the standards and methodology used to ensure a quality product. Accountable to the entire

company that testing activities occur in a timely fashion and to the level of quality demanded by the governing

standards and business requirements. Ensure that testing is performed in both the QA and contingency, backup,

pre-prod environments.

• Appropriately plan for the deployment of a quality releases, develop the testing strategy and plan, form the testing

team and ensure the testing process delivers a quality product built to specifications.

• Drive the resolution and communication of cross-application organization, architectural issues and decisions.

• Determine the priorities of the new quality processes and improved development and testing methodologies.

Contributes to continuous improvement by leveraging quality improvement methodologies

• Designed and implemented customized SDLC processes and procedures, including software engineering

standards, peer reviews and change and configuration management processes, based on industry best practices.

• Responsible for gathering user requirements and translating them into detailed BRD’s (business requirement

document).

• Work directly with business stakeholders and software developers to ensure that all required functionality was

documented and agreed upon by all necessary parties.

• Managed all phases of the SDLC (software development life cycle) for multiple high profile projects.

• Responsible for developing project timelines and budgets.

• Responsible for daily follow-up and workflow management.

• Conducted daily status meetings with all key stakeholders and provided detailed status reporting to senior

management.

Lea Paras-Filipek Page 1 of 2

Harpo Corporation – Oprah.com, Chicago, IL

Quality Assurance Manager Sep 2007 – Feb 2010

• Created, implemented, managed and maintained quality assurance processes and procedures across the entire

IT organization. Policies and procedures include standardizing the development of test strategies, test plans, test

scripts and other operational procedures and ensured that quality standards are met throughout the lifecycle of a

project.

• Led and managed approximately 17 QA professionals including consultants, on-shore and off-shore teams who

executes functional, system integration, regression, smoke and performance testing. Performed hands-on testing

when necessary.

• Evaluated, recommended and validated practices and procedures to identify issues within the entire software

development life cycle. Set the QA objectives of the team and ensured that targets and deliverables achieved and

met the organization’s quality and other reliability standards. Analyzed final test results and performs any

refinements that may be necessary to finalize the system readiness prior to release.

• Developed a controlled testing program from start to finish and established procedures that govern the

coordination and execution of the testing processes, including methods for reporting and resolving defects

(majority of the application tested developed in Java and HTML).

• Managed the test cycles that isolate and build upon each interrelated integration process and verification criteria

with which to assess performance and effectiveness of testing.

• Executed data integrity testing with Oracle based database.

• Acted as liaison with managers and staff throughout the organization ensuring that the operational processes and

systems are functioning properly in accordance with QA standards. Oversaw quality, identified opportunities for

process improvement, and contributed to the growth and company's profitability.

• Analyzed discrepancies in service or system performance in accordance with quality assurance policies and

procedures and makes recommendations for product or service improvements. Promoted quality achievement

and performance improvement throughout the organization.

• Worked across multiple cross-functional teams and interface with business users to define and document testing

scope and functional requirements for an application.

Acquity Group, LLC, Chicago, IL

Senior Quality Assurance Lead Aug 2006 – July 2007

• Developed implemented and continually improved the Quality Assurance (QA) methodology to be adopted by the

entire organization. Introduced the QA Road Map as a guide to build the QA methodologies.

• Led the entire testing process such as functional, system integration, data migration, regression, performance

testing and defect management in the SIT & UAT phases, including the post implementation phase.

• Represented the QA department in all cross functional meeting and provided high level test estimates.

• Created test plan, test scripts and test strategies for all web based projects.

IT Ascent (Client – Spencer Stuart), Chicago, IL

Senior Consultant – Quality Assurance and Testing Coordinator Mar 2006 – July 2006

• Created, developed and implemented the Quality Assurance (QA) approach for the entire information system

department as part of the quality improvement process. Introduced the QA Road Map as a guide to build the QA

methodologies.

• Led and performed system integration, functional and regression testing of complex software systems including

the creation of the test strategies, plan and scripts.

• Responsible for both the SIT and UAT testing approach.

• Monitored, managed, communicated and tracked software defects found during testing.

AON Company (Combined Insurance), Chicago, IL

Senior Quality Assurance Lead Apr 2004 – Feb 2006

• Introduced and continually improve on the various QA methodologies in a very dynamic, sales driven

environment.

• Executed part of the Sarbanes-Oxley auditing practices. Continuously built and documented procedures that

evaluate the accuracy of critical internal IT controls that affect financial reporting.

• Spearheaded the continuous quality improvement throughout the IT department. Developed and implemented

appropriate procedures.

Other past QA positions held:

United Airlines, Chicago, IL Mar 2001- Apr 2004

SEMA Group (LHS), Atlanta, GA Nov 2000 – Jan 2001

HALO Branded Solutions, Chicago, IL Apr 2000 – Nov 2000

AERIAL COMMUNICATIONS, Chicago, IL Jan 1998 – Apr 2000

Accounting Manager, Accountant, Various Accounting and Financial Positions Feb 1992 - May 1998

EDUCATION

ILLINOIS INSTITUTE OF TECHNOLOGY- Chicago, IL, 1999 UNIX System Certificate Program

DEVRY UNIVERSITY - Chicago, IL, B.S., 1995 Accounting. Honor Society (3.78/4.0)

OAKTON COMMUNITY COLLEGE- Skokie, IL. Continuing Education.

UNIVERSITY OF THE PHILIPPINES- Manila, Philippines, B.A., 1986 Political Science, minor Accounting.

Lea Paras-Filipek Page 3 of 2

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