Denetta L. Thompson
**** ************ *****, *** # ***
Little Rock, AR 72205
***************@*****.***
OBJECTIVE:
To have a job that would enable me to use my skills as well as contribute to the organization’s goals and
which would provide excellent opportunities for career advancement and personal growth.
WORK EXPERIENCE:
Planner/Scheduler
Strom Aviation/Hawker Beechcraft Services, Little Rock, AR
09/11 11/12
(Temporary)
Scheduled aircraft for maintenance.
•
Planned all events prior to input such as
•
manpower, parts, and equipment requirements using Corridor, SAP and Microsoft Office
Suite 2010
Followed up inputs with customers and
•
production control department for data useful to continuously improve our processes.
Member Service Representative/Data Entry Clerk
Preferred Staffing/DFA/FCC Environmental, Little Rock, AR
08/11 09/11
(Temporary)
Computer updates (employee insurance)
•
Generate correspondence
•
Enter enrollment forms, declination forms, address changes
•
Administrative Assistant III
Medical Office Systems/UAMS, Little Rock, AR
10/10 02/11
(Temporary)
Billing and follow up of claims to Medicare
•
Entered customer and account data
•
Researched and followed up of unpaid claims by using medical records
•
Medicare Provider Support Representative
Pinnacle Business Solutions, North Little Rock, AR
03/00 08/10
Processed and completed the following in accordance with Centers for Medicare Services
•
guidelines: Internal overpayments (interoffice, Skilled Nursing Facility/Home Health
Association, deceased beneficiary, system errors, and as a result of audits).
Work aged account receivables, analyzes, determine appropriate action
•
Verified benefits and claims payments information.
•
Researched claims and corrected billing issues that dealt with the benefit and premium
•
inconsistencies.
Insurance Verification Specialist
Arkansas Blue Cross Blue Shield, Little Rock, AR
Prepared and processed claims (EOB’s ) for data entry
•
Entered and/or updated inquiry information into statewide business database
•
Calculated claim amounts that are submitted for payment
•
Sorted mail, faxed, and photocopied documents for service coordinators
•
EDUCATION:
A.A. Information Processing
Chattahoochee Technical College
Graduated High School
Ole Main High School
REFERENCES:
Available upon request