Customer Sales

CHARISMA ADAMS

**** *. **** **. [pic]Milwaukee, WI 53208 [pic]Tel: 414-***-****

*****.**********@*****.***

Employment Objective

To obtain an interesting position with a growing company and grow

within the organization

Specialized Skills

-ability to rapidly learn new tasks and concepts

-organized and efficient worker

-able to work with minimal supervision

-Valid WI Driver's License

Experience

Courtyard Marriott, Milwaukee, WI 10/11 to

02/13

Housekeeper

. Performed a range of housekeeping duties including waste removal,

dusting, cleaning and cleaning of fixtures and surfaces

. Courteous with clients, residents and staff

. Strong interpersonal, communication and Good time management skills

. Hands-on experience to operate housekeeping equipment

. Able to understand and follow all safety precautions and work related

directions

. Demonstrated ability to accomplish physically challenging tasks

. Customer services, greeting all clients warmly, responding to customer

inquiries and doing translation in Spanish for customers that not

speak any English

Wal-Mart Corporation, Milwaukee, WI

02/10 to 04/11

Sales Associate/Backup Cashier/Lawn and Garden Associate

. Assist customers with returns, purchasing store protection plans and

service packages

. Assist with new employee training including store policies, services,

financing options and register operations

. Working cash registers to check out customers and overseeing all cash

transactions

. Answer telephone inquiries from customers and stores regarding the

status of units and other service issues

. Highly skilled in achieving store sales goals in a team-selling

environment

. In depth knowledge of building exceptional customer experiences

through engagement, attitude and service

. Proficient in performing daily departmental maintenance tasks

. Customer services, greeting all clients warmly, responding to customer

inquiries and doing translation in Spanish for customers that not

speak any English

Apple Bee's, Milwaukee, WI

06/08 to 08/10

Waitress

. Demonstrated ability to greet patrons, present menus, make suggestions

and reply questions

. Hands-on experience in taking orders and communicate to kitchen and

bar staff

. Proven record of preparing and serving specialty foods at tables

. Able to assist guests in menu selection, and provide accurate and

detailed information

Service Master by J.A. Behling, Wauwatosa, WI

02/04 to 05/09

Contract Custodian

. Clean assigned school spaces including class rooms, event rooms and

cafeterias for the following locations "St. John's Elementary, St.

John's Lutheran Church, M.S.D.F Correctional Facility, Wisconsin

Lutheran High

. Demonstrated ability to arrange furnishings and equipment for

meetings, classroom activities and other events

. Followed company standards and procedures to maintain the cleanliness

of the office areas

. Vacuum, shampoo and spot clean carpets and furniture; wash windows,

stripping and re-waxing and buffing floors

Baymont Inn, Milwaukee, WI

06/04 to 12/04

Housekeeper

. Performed a range of housekeeping duties including waste removal,

dusting, cleaning and cleaning of fixtures and surfaces

. Courteous with clients, residents and staff

. Strong interpersonal, communication and Good time management skills

. Hands-on experience to operate housekeeping equipment

. Able to understand and follow all safety precautions and work related

directions

. Demonstrated ability to accomplish physically challenging tasks

. Customer services, greeting all clients warmly, responding to customer

inquiries and doing translation in Spanish for customers that not

speak any English.

Resident Inn, Milwaukee, WI

08/01 to 07/02

Housekeeper

. Performed a range of housekeeping duties including waste removal,

dusting, cleaning and cleaning of fixtures and surfaces

. Courteous with clients, residents and staff

. Strong interpersonal, communication and Good time management skills

. Hands-on experience to operate housekeeping equipment

. Able to understand and follow all safety precautions and work related

directions

. Demonstrated ability to accomplish physically challenging tasks

. Customer services, greeting all clients warmly, responding to customer

inquiries and doing translation in Spanish for customers that not

speak any English

Pick N Save, Milwaukee, WI

10/00 to 06/01

Cashier

. Receiving cash and checks and issuing receipt vouchers

. Processing credit card payments

. Delivering daily batches to accounting and balance the cash inventory

on a daily basis

. Collecting the batches by receiving checks

. Working cash registers to check out customers and overseeing all cash

transactions

. Customer services, greeting all clients warmly, responding to customer

inquiries and doing translation in Spanish for customers that not

speak any English

License and Education

. Bartender License

. Pulaski High School Milwaukee, WI

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