Customer Service Quality Assurance

ROBERT D. JOHNS ON

***** ***** *** • Madera, CA *3636-8517 • 559-***-**** • r *****************@*****.***

Objective

A position, with my proven job performance, that provides professional advancement

opportunities.

Summary of Qualifications

Stocking • Replenish Stock • Custodial (Floors, Mop) • Cart Retrieval •

Customer Service Re-Supply Carts • Customer Service • Product Rotation • Waste Removal

• Greeter • Ambulatory Care • Patient Checking • Identification Verification

Dishwasher • Oven Sanitation • Housekeeping • Buffet Set-Up • Kitchen

Food Service

Sanitation

Product Delivery • Mapping • Safety • Cash and Credit Transactions •

Transportation

Quality Assurance • Forklift Operator (Propane, Certified)

Employment History

Stock Assistant 2011-Present

99 Cent Only • Fresno, CA 559-***-****

Duties consist of stock assistance; responsibilities include stocking, product rotation,

cart replenishment, customer service, custodial and waste removal.

Guest Services (Volunteer) 2010

Veteran’s Hospital • Fresno, CA 559-***-****

Duties consisted of guest services; responsibilities included greeting patients,

identification verification, and assisted with wheel chair bound patients.

Delivery Driver 2008-2009

Domino’s Pizza • Fresno, CA 559-***-****

Duties consisted of delivery; responsibilities included cash and credit transactions,

quality assurance, and food preparation.

Stewart/Utility Porter 4/2006-2/2008

Table Mountain Rancheria • Friant, CA 559-***-****

Duties consisted of cleaning off dishes, pots and pans, sweep and mop floors, steam

clean supplies. Practiced safe food handling, and set up buffet stations.

Education

Fresno City College Madera High School

Fresno, CA Madera, CA

General Diploma

OSHA 29 CFR Subpart N – Materials Handling and Storage

Certifications 1910.178-Complaince, Maintenance, Inspection and Training

Forklift Services

References

Available upon request.

Contact this candidate