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Customer Success, Operations, Sales, Support,Vendor Management

Location:
Aurora, IL
Salary:
65,000 annually
Posted:
July 02, 2025

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Resume:

Jerry Proefrock

*** ******** ***** ** ******, IL 60502

*****.*********@*****.***

630-***-****

PROFESSIONAL SUMMARY

Experienced, driven professional in Sales, Management, Business Development, Product/Project Management, Vendor relationships. I want to bring my expertise in sales, marketing, problem solving, team building and customer service to a market leading organization that can challenge me professionally; reward me financially; and satisfy me personally.

EXPERIENCE

Lessen – Chicago, IL – Vendor Sourcing Specialist January 2023 – Present

Assumed same roles and duties when Lessen purchased SMS Assist

SMS Assist, LLC – Chicago, IL – Vendor Sourcing Specialist. October 2022 – January 2023

Build and maintain professional relationship with vendors and clients. Locate vendors for exterior services, negotiate rates and services, evaluate and assess vendor capabilities to utilize best candidate. Utilize cold call and email strategies to locate and onboard vendors. Subject Matter Expert on company software and Mobile App. Educate and train vendors on software and Mobile App Help vendors with SLA's and MSA's for smooth and efficient on-boarding.

SMS Assist, LLC — Chicago, IL — Business Development Representative March 2021 – October 2022

Assisted outside team through cold calling, qualifying accounts, setting up and facilitating discover calls Maintain and grow sales funnel to achieve 5MM + worth of sales.Proficient in SFDC, HubSpot, Demand Base, LinkedIn Sales Navigator, Microsoft Office, One by SMS

Alarm Detection Systems — Aurora, IL - Commercial Security Consultant June 2020 - March 2022

Leading provider of security, fire, and technology systems for commercial and residential accounts Commercial and Small Business territory manager, Consistent Bonus earner

Stanley Security — Lisle, IL — Senior Security Consultant October 2019 — April 2020

Global provider of Integrated Security Solutions — Division of Stanley Black and Decker

Sales of electronic security systems and services to Mid-Market customers

Responsible for growing territory through existing customers and new customer acquisition

Alarm Detection Systems — Aurora, IL — Commercial Security Consultant May 2018 - October 2019

Leading provider of security, fire, and technology systems for commercial and residential accountsConsultantpp0Commercial and Small Business territory manager tasked with hunting, presenting and closing accounts Team Lead - assisted with new hire training, product education and company culture

Alert Protective Services — Chicago, IL — Security & Tech.Consultant September 2017 — May 2018

Leading Business local provider of Residential and Commercial Security and Technology systems.

Small and Residential security systems and technology sales representative

Consistent Bonus earner and quota buster

Connection — Schaumburg, IL — Corporate Account Manager. March 2017 – September 2017

Leading Global IT Solutions provider connecting business with IT Technology and Services. Resource for customers and prospects on company IT products, services and training

ADT Security Services — Oak Brook, IL — Small Business Territory Manager May 2009 — January 2017

The Leading provider of Digital, Electronic Security, Interactive Home and Business Automation and Alarm Monitoring

True Blue Award Winner — Awarded for going above and beyond in customer service

Centurion Club Award Winner — Awarded for over 100% quota attainment SalesForce.com power user and influencer

Team Lead — assisted manager with training, product knowledge, territory set up and customer interaction

CanvysVisual Technology Solutions LaFox, IL - Applications Manager January 2007 — November 2008

Global Technology Consultants, Value-added Engineering, Sourcing and Manufacturer for Visual Displays

Managed and grew financial and PID's vertical market business unit — YOY growth of 19%. Product Champion responsible for branding, hardware/software vendor relationships and reseller growth. Collaborated on development and design of "All-in-One" Digital Display sold into multiple vertical markets

Ergotron, Inc — Minneapolis, MN - Territory Sales Manager September 2002 — September 2006

Global Manufacturer of Ergonomic Digital Display Mounting and Mobility Solutions

Managed and grew Medical Market by over 12% - utilized targeted marketing, cold calling and customer service

Founder's Club Award Winner — Awarded to top 5% of sales representatives worldwide. Consistent Bonus winner, quota buster and customer retention leader

Richardson Electronics, Inc. — Lafox, IL — Product/Project Manager May 1998 September 2002

Engineered Solutions Provider for Visual Displays and PC Technologies

Product/Project Manager for large screen display devices and PC's

Negotiated and secured contract manufacturer for large screen displays

Awarded Intel — Most Innovative Design for our Intelligent Large Screen Display utilizing Intel products

Eternal Graphics, Inc — Sugar Grove, IL — General Manager. February 1991 — May 1998

Regional Systems Integrator/ Value Added Distributor of Display Solutions, Custom PC's and Peripherals Responsible for Operations and Management of $3 MM+ Regional Systems Integrator, VAR - Reduced expenses by over 13%

EDUCATION

Bradley University

Bachelor of Science - Communication and Fine Arts



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