Manager Customer Service
Resume:
RODRIGO PALHARES
*** ******* ****** *****, #***
Toronto, ON - M2J 1L7
************@*****.***
www.linkedin.com/in/palharesrodrigo/
CAREER OBJECTIVE
Seeking a Financial Analyst position to continuously add value by
contributing towards Business Objectives in a fast-paced growth-oriented
company.
SUMMARY OF QUALIFICATIONS
> Strong Financial and Accounting Skills developed through over 10 years'
experience.
> Specialized in find great opportunities to cut costs and rationalize
expenses.
> Experience implementing cost control systems and budgets and also
preparing company, industry and economic outlooks, analytical reports,
forecasts and briefings notes.
> Strong analytical capabilities in planning, organizing and process
control.
> Good speaking skills, dynamism, academic experience, teamwork, hands on,
focused on results and proven interpersonal relations.
> High Skilled in Excel. Good knowledge in SAP, Access, PowerPoint, Word
and QuickBooks.
> Languages: English and Portuguese.
WORK EXPERIENCE
> Brasil Brokers (Real Estates - Brazilian)
Financial and Accounting Manager
2011 to 2013
. Analyzed budget proposals, financial reports and expenditures, and
developed recommendations for budget allowances;
. Assisted CEO in creation and maintenance of department procedure
documentation;
. Reviewed all the contracts and agreements for the company;
. Accomplish: Restructured the financial department, developed new
strategies and methods that resulted in $ 100 k costs cut/monthly;
> Timac Agro - Roullier Group (Manufacture - Chemical/Agricultural -
French)
Financial and Accounting Manager
2010
. Implemented a new office to the company (find a place, coordinate
installation works, contracts, hire and train employees, etc).
. Acted as a liaison between the Budget Office and the Accounting
Office;
. Generated yearly budget and forecast for the office;
. Monitored budget execution, ensuring organizational requirements are
in line with yearly spend plan;
RODRIGO PALHARES
************@*****.***
> Fabril Mascarenhas Company (Manufacture - Textile - Brazilian)
Financial and Accounting Manager
1999 to 2009
. Analyzed information and managerial reports, inherent to the financial
area;
. Site liaison for establishing communication with outside lending
institution;
. Product Costing calculation and analysis.
. Generated yearly budget and forecast for the company;
. Analyzed cash flow daily and implemented ways to improve it.
. Developed and Implemented strategic management computer system for
controlling operational and production activities, as well as
inventories.
. Analyzed information and managerial reports inherent to the financial
area, making it possible to close the overall treasury accounts,
analyze the cash flow, profitability, determination of costs and
respective sales price, contribution margin, breakeven point, ABC
curve of products, clients, suppliers, etc.
. Restructured the Financial Department, developed new strategies and
work methods, as well as raised alternative credit lines to compensate
for the low cash flow.
> Diniz Furtado (Manufacture - Clothing/Apparel - Brazilian)
Financial and Accounting Manager
1992 to 1998
. Implemented and maintained internal financial controls and procedures.
. Tracked and reviewed sales group`s performance, examining revenue
trends and assessing market conditions on weekly basis.
. Generate budget, forecasts and reports on monthly basis, also prepare
Ad hoc reports as required.
EDUCATION AND PROFESSIONAL DEVELOPMENT
> Master Degree in Economics
FEAD - Faculty of Management Studies - Brazil 2005
to 2008
> Post-Graduate Studies in Strategic Management in Finances
UFMG - Federal University of Minas Gerais - Brazil
1998 to 2000
> Bachelor's Degree in Business Administration
UNA - University Centre of UNA - Brazil 1990 to 1994
PROFESSIONAL DEVELOPMENT
> CPA PREP - Credentials already recognized from CMA
CMA - Toronto, ON
starting module 5 next Winter
> CIFC - Canadian Investment Funds Certificate
IFSE Institute - Toronto, ON in
progress
> Customer Service Preparation Certificate
COSTI - Toronto, ON 2013
Contact this candidate