Sales Customer Service
Resume:
ROSE ANN GOMITO CUASAY
Taal, Batangas
**********@*****.***
OBJECTIVE
To obtain a position that would allow me to apply the knowledge and skills I have acquired in my education and work experience.
WORK EXPERIENCES
TELETECH CUSTOMER CARE MANAGEMENT PHILS. INC.
Robinson’s Pl. Lipa City
Position: Customer Consultant
Mar. 25, 2013 – present
Scope of Work:
Assist Australian customers with their inquiries
Deal mainly with Collections
Provide good customer service and experience
TOYOTA PASONG TAMO, INC. Pasong Tamo Extension, Makati City
Position: Marketing Professional
July 11, 2012- November 17, 2012
Scope of Work:
Looking for the clients who are interested to buy Toyota Vehicles
Responsible for entertaining clients with regards to their needs and request in the dealership
Tasked to attain the 6-3-3 standing in selling
Sells the company’s products with the highest level of customers satisfaction
Prepare daily reports for performance evaluations
Prepare daily reports in customer prospecting
Make the call monitoring
Make the list of daily clients’ inquiries
Do the Telemarketing
Updating clients in after sales aspects
TOYOTA BATANGAS CITY, INC. Div. Rd. Brgy. Domoit, Lucena City
LUCENA INFORMATION OFFICE
Position: Parts, Tools and Materials Controller
June 1, 2009 – June 30, 2012
Scope of Work:
Responsible for the Monitoring and Sales of Parts
Responsible for the monitoring and inventory of Parts, Tools, and Materials
Invoicing / Preparing Parts Issue Slip, Customer Order Memo, and Material Request Issue Slip
Assigned to provide the equipments and materials to be used in the workshop
Coordinates with the Master Tool Custodian for materials to be used on work shop at the same time prepare its documents.
Provide Actual Reports on the following:
a. Weekly Parts Sales
b. Daily Unit Receive
c. Daily Parts Order
d. Semi – monthly Material Inventory
e. Weekly Accessories Sales
Keeps communication to customers with regards to their order and other updates
Responsible for the requisition of Parts and Service office supplies
Performs other tasks assigned by Service and Parts Manager
Entertains phone and personal inquiries about Parts and Service
Minimizing cost of material consumption through controlling
Assigned to do the inventory of Technician’s tools semi-annually
EDUCATION
TERTIARY EDUCATION
BATANGAS STATE UNIVERSITY
LEMERY CAMPUS
Bachelor of Science in Business Management
Major in Financial Management
A.Y. 2005 – 2009
SECONDARY EDUCATION
ST. BLAISE COMMUNITY ACADEMY
Pob., San Luis, Batangas
S.Y. 2001- 2005
PRIMARY EDUCATION
BANOYO ELEMENTARY SCHOOL
Banoyo, San Luis, Batangas
S.Y. 1995-2001
SEMINARS AND TRAININGS
TRAINING IN MARKETING STRATEGIES, SELLING SKILLS AND PRESENTATIONS
Stim Monasque Rm. 3rd flr. Toyota Bldg. Toyota Pasong Tamo, Inc.
Pasong Tamo, Makati City
July 11-17, 2012
CUSTOMER HANDLING SEMINAR
Vios Rm, Gd Flr. Toyota Bldg, Toyota Pasong Tamo, Inc.
Pasong Tamo, Makati City
August 1-4, 2012
ARMMED 1ST REGIONAL MARKETING EDUCATION
Batangas City Sports Complex, Batangas City
August 29, 2008
3RD CAMP SEMINAR “TOP SECRETS ASPIRING PROFESSIONALS MUST KNOW”
SMX Convention Center, SM Mall of Asia, Pasay City
February 8, 2008
2nd CAMP SEMINAR “ NEW WAVE IN SERVICE MARKETING”
PICC Complex, Roxas Blvd. Pasay City
February 12, 2007
UBJEMSS STRATEGIC MARKETING SEMINAR “MARKETING BETTER THAN EXPECTED”
UB Gymnasium, Hilltop, Batangas City
September 27, 2006
CODEB4 STUDENT SUMMIT
De La Salle Lipa, Lipa City, Batangas
January 26, 2006
SKILLS
Computer Literate
Familiar in Microsoft Word, Microsoft Excel and Power Point and other computer applications
Proficient in communication skills
Hardworking
Willing to learn and to be trained
Can work under pressure
Know how to drive
Has good moral values and ethics
ORGANIZATIONAL AFFILIATIONS
JUNIOR ACCOUNTANTS AND BUSINESS MANAGERS
Secretary
A.Y. 2008-2009
SUPREME STUDENT COUNCIL ( BALAYAN-LEMERY CLUSTER)
Secretary
A.Y. 2007-2008
SUPREME STUDENT COUNCIL (LEMERY CAMPUS)
Vice President
A.Y. 2007-2008
SCHOLAR CONFEDERATION
Representative
A.Y. 2006-2007
PERSONAL BACKGROUND
BIRTHDAY : NOVEMBER 13, 1988
AGE : 24
RELIGION : R. CATHOLIC
CIVIL STATUS : MARRIED
NATIONALITY : FILIPINO
HEIGHT : 5’3
WEIGHT : 49 KG
LANGUAGES : ENGLISH AND TAGALOG
CHARACTER REFERENCES
MR. ALVIN N. PICADIZO
Group Sales Manager
Toyota Pasong Tamo, Inc.
MR. NOEL J. CUA
Safety Officer/ Tools and Material Controller
Toyota Batangas City, Inc.
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