Manager Sales

Rick Reisinger ph=260-***-****

**** * ***** **** *-mail= **********@***.***

Ft Wayne IN

46815

LOOK CLOSE ~~~ DEMAND QUALITY

LOOK CLOSE / DEMAND QUALTY

Name: Rick Reisinger

Email: **********@***.***

Phone: 260-***-****

Home Location: US-IN-Fort Wayne-46815 (Not Specified)

THERE ARE BUT 2 KINDS OF MANAGERS THOSE Who Drive & those who ride

I AM A DRIVER if you want a rider please do not contact me

My desire is to be employed by a company that has a need for the skills I have and advance to the quality that You desire...

Name: Rick Reisinger

Email: **********@***.***

Phone: 260-***-****

Home Location: US-IN-Fort Wayne-46815 (Not Specified)

FIRST I would like to thank you for taking the time to look at my resume..

This is : RICK REISINGER

I am a grad from Marion High school [ Marion IN ]

and from ALABAMA State .

My skills include cert's= business management /mechanical engineering /machine/welding/lathe ops/and manufacturing & automotive repair,

I had been managed and owned 3 auto repair shop's for over 20 years.

I have had the opportunities to manufacture many

custom items for customers including Graves/Rousell/Fruchey.

My desire is to be employed by a company that has a need

for the skills I have and advance to the quality that you desire .

I came to Ft Wayne in 1979 to open a shop called

Top Value Muffler I have been there through 3 owners and owned myself

and have had the chance to deal with a diverse market and a

lot of interesting project's Top Value Muffler {aka

Muffler King}

I have enjoyed a rich relationship in the 29 + years in FT WAYNE between the customers and commercial accounts that I have dealt with, understanding your customers needs is a must in today's world. I believe honesty and integrity will always win a loyal costumer long before lying to a customer to make a sale. My first rule of thumb has always listen first to your customer, advise when there is a possibility that they can do better, explain the quality and advantage of the service or product that you are selling.

Never try to do an attack sale{respect your customer}, the customer will always try to find someone else they can trust rather than deal with someone like that.

In the 29 + years that I have worked in FT WAYNE I have gained a lot of friends [ customers ] that I am more than glad to help and talk to achieve solving there problems wether it is a commercial customer or private individual.

As a result I have gained a customer loyalty list of over 400,000 customer that I am proud to have been able to help, and hope I will get the chance to do again for the next 20 years or more.

REFERENCES

Please list three people who are familiar with your work. (Not Relatives)

Name: David Ladig

Company: F.W.P.D.--Have Known 5 Years

Address: Ft Wayne Indiana

Phone Number: 260-***-****

E-mail Address: ***********@*******.***

Name: Bill Doan

Company: Home Land Securty--have known 10 Years

Address: New Haven Indiana

Phone Number: 260-***-****

E-mail Address: *****@***.***

Name: Creig Shoda

Company: Shoda Service--Have Known 15 Years

Address: Ft Wayne Indiana

Phone Number: 260-***-****

E-mail Address: ******@***.***

THIS IS AN EXAMPLE OF WHAT I DO WHEN LEFT IN CHARGE

CSI Report > From BSRO

Report run: 01/30/2011 - 09/31/11 10:55 PM MDT

.

Key: . . Excellent

.

REPORT CRITERIA

Date of Survey Last 8 month (11/1/11 - 09/31/11)

Location LOUV 227597 FT WAYNE-W WASHINGTON

.

CSI Index 94.8 Current

Month 01/1/11 TO 09/31/11

Previous

Months

LOUV

LOUISVILLEINDIANA

DIV19

MSMZ

REGION

TIRES

PLUS

Top 10%

CSI Index

98.5

Likely Return 99.3

Likely Recom. 98.4

Overall Satisfaction 98.7

.

Vehicle Index 98.9

Fixed Right 99.8

Vehicle Ready 100.0 100.0 97.5 95.3 95.5 99.1

.

Staff Index 99.3

Prompt Friendly Greeting 99.2

Staff Friendliness 99.1

Staff's Knowledge 99.4

Kept Informed 99.5

.

Store Index 93.6

Store Cleanliness 98.9

.

.

Primary type of service CSI Index Likely Return Likely Recom. Overall Satisfaction

(Other) 99.9

.

100

84

68

52

36

CSI Index

97.6

May 10

86.5

Jun 10

91.7

Jul 10

93.7

Aug 10

100.0

Sep 10

91.7

Oct 10

41.7

Nov 10

94.8

Dec 10

94.1

Jan 11

94.7

Feb 11

93.4

Mar 11

94.8

Apr 11

Key

Above Goal

Excellent

I am looking forward to going back to Winning team work position,

hopefully for your company and be able to archived the use of

my skills for the advancement of your company in the market

I have worked as a assistant manager for Midas auto care until going to Firestone/MT

I WAS The store manager> for Firestone / Michel Tires plus on Washington ctr road

I have taken the store from a $500 to $600 dollar a day store to $3500 to $5500 a day store in

3 month's > Then set an all time this store record in 1 day sales with 3 men { Friends and Families } $127OO.00

...Building a winning team has always worked for me and being a part of one is always fun...

Responsibilities ~V~ @ B.S.R.O. > FIRESTONE =Tires Plus and Top Value Muffler and Sears Auto center

Plan, direct, or coordinate supportive services

Acquire, distribute and store supplies

Assign work to staff or employees

Determine policies

Direct and coordinate activities

Hire, discharge, transfer, or promote workers

Interview job applicants, trained & build a winning team for all 3 store's

Maintain records, reports, or files

Prepare financial reports

Set goals and deadlines

Use computers to enter, access or retrieve data

I am now on the automotive sales team of Sears and am looking for a more challenging and rewarding position

Thank You

Rick Reisinger ph=260-***-****

5428 E state blvd e-mail= **********@***.***

Ft Wayne IN

46815

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