Henry Offiah
Fort Wayne, IN, ****5
***********@*****.***
Objective: To become associated with a company where I can utilize my
skills and gain further experience while enhancing the
company's productivity and reputation.
Education: Master of Science, Information Technology, May 2014
Bachelor of Science, Computer Engineering Technology, May
2011
Associate of Science, Electrical Engineering Technology,
May 2011
Purdue University Indiana
Technical Skills: VMware Environment
Server 2003
Exchange Server 2003
Active Directory
ISA Server
Network/Hardware setup and troubleshooting
System Imaging, Installation & Maintenance
Organizational Skills: Analytical and problem-solving skills
Strong communication and organizational skills
Customer Experience
On-call / Rotating experience
Project leader
Major team player
Quick learner in fast paced environment
Software Skills: Remote connection software
MS Office Suite 2003-2010
MS Windows XP, Vista, 7
Access Database
Microsoft Visio/Project
Adobe CS5-6 Suite
MatLab
Wireshark
WhatsUp Gold
Experience:
04/12 - 06/13 McMillen Center for Health Education, Ft Wayne, IN
> Oversee the strategic direction of the department
> Manage the hardware and software purchasing, installation, training,
and maintenance.
> Make recommendations of future planning and development of resources
> Approve vendors used by the organization and monitors
> Establish and monitor major projects, IT budgets, priorities,
standards, procedures, and overall IT performance
> Oversee the development and maintenance of the IT strategic plan
> Served as main point of contact on all technical and IT-related
services and issues.
> Created and conducted training for current and future staff.
03/11-01/12 Retalix USA, Fort Wayne, IN
Operations Analyst
> First response to internal networking problems.
> Monitor and troubleshot internal and external network
connections.
> Monitoring of transactions processing from Stores to
Banks.
> Access and maintain multiple network servers.
> 24/7 monitoring for any issues.
> Supervised and trained entry analyst
> Review and analyze production system logs including
Windows event logs, SQL Logs, and Whatsup Gold Reports
10/10 - 3/11 Purdue University (IPFW), Ft Wayne, IN 10/10 - 3/11
Website Content Editor
> Convert IPFW websites to the new Dot CMS format
> Create new website for hosting on school server.
> Assist Vice Chancellor of student affairs with creating
new website for staff and organizations.
Accomplishments: Research and development of a scheduling solution for IPFW
university.
Migrating a nonprofit organization from an In-house
Exchange Server into Google Apps for Business.
Conducted the research, design, implementation, and testing
of a RFID Wireless Monitoring System for an animal shelter
located in Fort Wayne IN.