Manager High School

Caneshia Waiters

**** ******* **.

Riverdale, GA

843-***-****/***************@*****.***

Objective

To obtain a position in the behavioral field that will allow me to utilize my skills, education and certification. I have

strong organizational, time management and interpersonal communications skills to ensure work efficiency and swift

resolution of discrepancy issues with a high degree of confidentiality and professionalism.

• Education

Capella University – Masters in Psychology 2013-2014

Francis Marion University – BS in Psychology 2006-2010

-Minored in Business Administration (Deans List)

-Certified in CPR/1st Aid

-Certified in CPI

Marion High School – Diploma 2002-2006

• Work Experience

Blue Cross Blue Shield – PDM Program File Specialist 2013-present

-Upload and update Providers, Groups, SSNs and Suppliers

-Manage Tri Care claims

Make sure providers etc get paid

Manage insurance claims

Medical Terminology

Update claims and applications to be processed by claims processors

-Input data into PIMS (provider management system)

Palmetto Behavioral Health- Mental Health Tech 2012-present

-Provides services for psychiatric abuse

-Provides services for substance abuse issues

-Provide patient care

-Ensure safety and well being of patients

-Make rounds, report any issues

Participate in hospital emergency codes.

Carry out clerical and administrative assignment

Demonstrate an awareness of patient's treatment plan

Monitor and evaluated patient participation in patient treatment activities

Observe and recorded information according to prescribed hospital policy

Report all areas of concern regarding patient’s mental or physical status to the charge Nurse

Woods Investments - Secretary 2011-

2012

-Faxed paper work

-Kept records of clients in a database

-Make phone calls to solicitors/courts/lawyers

-Filed papers/enter data into excel

Being curious in law aspects like business, personal or criminal

Working in the office

Estimating financial and other commercial figure works

Maintaining correct reports or records

Organizing and storing data

Hibbett Sporting Goods - Asst. Manager/Sales Assoc 2008-2011

-Open/Closed store

-Control the register/read emails

-Help customers find apparel, shoes, and sporting equipment

Francis Marion Library – Library Assistant 2006-2009

-Monitor the front desk

-Help students with microfilm/microfiche

-Attend meetings with staff

• Intern/Volunteer Experience

Atlanta Center for Self Sufficiency - Case Manager/Intern 2011-2012

-Works with clients on case plan development, review and modify periodically

-Help clients gain self sufficiency

-Provides education and materials to clients about

Professional qualities

Leadership qualities

Interview questions and how to dress for interviews

Communication skills

-Develops rapport with clients, while maintaining appropriate boundaries

-Inputs client data into database system in a timely manner and help generate reports

-Refers clients to appropriate

Health services and screenings

Social services

Shelters,

Transportation and job fairs

-Conducts follow up to track services received

-Identifies new referral sources and resources for clients

-Assist and facilitate client group meetings, classroom learning and activities

-Assist in planning completion of program and assist with graduation ceremony

McLeod’s Children Hospital – Intern 2010

-Lead by a child life specialist

-Shadowed a Medical Social Worker

-Checked on patients

-Explore with the kids/playtime, paint, art, etc.

Center for the Child – Volunteer 2008-2009

-Assist teachers with reading, writing and language

-Explored different age group class settings

-Observed kids who were experiencing developmental disabilities

Marion County Adult Day Care Center – Volunteer 2008-2009

-Help feed patients

-Changed clients, help asst with going to the restroom

-Talk to people who were abusing alcohol or using drugs

• References

Dr. Patricia G. Harvey - Professor – 803-***-****

Sandra Barnes – Program Coordinator Pee Dee Mental Health – 843-***-****

Dr. Herzog - Professor – 843-***-****

James Woods - Supervisor – 843-***-****

• Computer Skills

Proficient in Microsoft Word/Excel/Publisher/PowerPoint

.

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