Telecommunications, Network, Wireless, CISCO, VoIP, Management.

Yoel Alvarez Telecommunications Engineer

Cell: 717-***-****

E-mail: ************@*****.***

OBJECTIVE

To obtain a challenging position as a Network Engineer, or similar. To succeed in an environment of growth and

excellence, earn a job which provides me satisfaction, self-development and help me achieve organization as

well as personal goals.

AREAS OF EXPERTISE

• Network Design, Install, Management and Troubleshoot.

• Structured Networks.

• CISCO Router and Switch.

• CISCO VoIP.

• Wireless Systems.

• Site surveys.

• PBX switching systems.

• PC, software, hardware and peripheral configuration and troubleshooting.

• Repairing.

TECHNICAL SUMMARY

Accomplished Telecommunications Professional practiced in all aspects of design, installation, and support of

voice, data transmission and Phone switching technologies. Expert in collaborating with customer business

leaders to identify requirements and designing and presenting solutions with a compelling ROI. Practiced on

configuration design, pricing, troubleshooting, maintenance and support management. Person easy to talk to,

team player who also can perform at the best independently.

KEY SKILLS AND COMPETENCIES

• Speak fluid, write and read English and Spanish.

• Excellent oral and written communication skills.

• Ability to learn and adapt to new technology quickly.

• Five+ years of hands on experience in telecommunications and networks.

• Troubleshooting complex data and voice networks, including technologies like CISCO, Allyed Telesyn,

AASTRA-Ericsson, Panasonic, DECT and KIRK.

• Deep knowledge of installing, configuring and troubleshooting wireless systems, including technologies

like ALVARION, KBEST, LOBOMETRICS, CISCO, Allied Telesys, AASTRA-Ericsson, Panasonic,

DECT and KIRK.

• Design, Implement and oversee new LAN, WAN, Wireless, and Remote Access installation projects.

• Design, Project and install complex Voice over IP systems, including technologies like CISCO and

Panasonic.

• Working knowledge of top tech networking components & hardware components.

• Extensive experience with operation, maintenance, and configuration of: TCP/IP, OSPFv2/3, Spanning

Tree, VTP, RIP, OSPF2/3, EIGRP, HSRP, VRRP, GLBP, QoS, iSCSI, ACLs, NAC, IDS, DNS/DHCP,

802.1x, Radius, VPN.

• Extensive experience Configuring and managing CISCO VoIP CME with CISCO IOS and CCP.

• Project management experience, including the ability to research options, perform ROI cost analysis,

and to determine feasibility, resources, and time.

• Ether-channel Protocols, PAgP, LACP.

• Deep knowledge of Network management software for monitoring complex networks, as Wireshark

Packet tracer, Device Management, SNMP, Syslog and Netflow.

• Hands on experience in cabling and interconnecting complex Data and Phone systems.

• Able to work with minimum supervision in an individual and team environment.

• Ability to explain technical issues clearly to technical and non-technical colleagues.

• Experience of performance measurement, capacity and tuning issues.

• Able, used and willing to work flexible hours when necessary.

• Extensive knowledge of Microsoft Office Suit, Word, Excel, PowerPoint, Visio, Project.

• Designing skills.

• Extensive knowledge of Adobe Creative Suit, Autodesk 3D Max, Vray.

WORK EXPERIENCE

IT Department in Gabiota.SA from Mar 2011 to April 2013.

Telecommunications Specialist: As member of the investment department, oversaw Telecommunications

and IT projects. Led technical projects from start to finish. Up dated with the latest technologies to provide

consultation, management and troubleshooting.

o Provided IT technical support and consultation.

o Accomplished network projects directly with the customer from start to finish, negotiated,

designed, installed and provided the first line of consult.

o Provided the first level of problem identification, troubleshooting, and resolution.

o Managed data and voice networks.

o Designed, Implemented and oversaw LAN, WAN, Wireless, Remote Access and Phone Systems

installation projects.

o Installed, Managed, Configured and Troubleshot Wireless Systems, including technologies like

ALVARION, KBEST, LOBOMETRICS, CISCO, Allied Telesys, AASTRA-Ericsson, Panasonic,

DECT and KIRK.

o Performed site surveys at new and potential clients and made recommendations to upgrade and

strengthen their networks.

o Collected and analyzed requested data such as traffic reports and network performance.

o Documented problems and associated resolution.

o Solved regular and special System Design Change Order requests, including router and switch

configuration and work orders on time to ensure no service interruption or degradation.

o Saw tasks through to completion independently, and escalated urgent issues early when

necessary.

Telecommunications Department Copextel.SA from Sept 2008 to Feb 2011.

Telecommunications Engineer: Design, Implement and oversee LAN, WAN, Wireless, Remote Access

and Phone Systems projects. Provide the first level of problem identification, troubleshooting, and resolution.

o Accomplished network projects directly with the customer from start to finish, negotiated,

designed, installed and provided the first line of consult.

o Designed, Implemented and oversaw LAN, WAN, Wireless, Remote Access and Phone Systems

installation projects.

o Provided services of consultation for Telecommunications systems and Networks upgrade.

o Troubleshot and repaired complex network problems.

o Worked with Sales to perform site surveys at new and potential clients and made

recommendations to strengthen their networks.

o Effectively communicated with clients and recommended actions for problem resolution.

o Documented problems and associated resolution.

o Assisted customers with determining their requirements for network performance, security,

capacity and scalability.

ACADEMIC QUALIFICATIONS

• Bachelor’s degree in Electrical Engineering. Telecommunications and Electronics Engineer, June 2008.

Central University of Las Villas, Cuba.

COURSES AND TRAINING

• Cisco Routing and Switching (CCNA level). CBTNuggets. June 2013.

• Network & Application Performance Analysis. Central University of Las Villas, Cuba. December 2012.

• Network Administrator post graduated. Central University Las Villas, Cuba, 2009.

• MPLS Networks & XDSL Access Technologies. Central University of Las Villas, Cuba 2009.

REFERENCES Available on request.

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