Customer Service Office
Resume:
Ashley Augustine
Hart, MI 49420
Home: 269-***-****
Cell: 231-***-****
************@*****.***
Objective
To obtain an IT related position to utilize my skills in troubleshooting and teamwork.
Education
Baker College, Muskegon MI GPA: 3.86
Associate Applied Science, Computer Networking Technology: Microsoft Option (June 2011)
Bachelor Information Technology and Security (June 2013)
August 2013-
Employment History
Red Robin, Mishawaka, IN Present
Position: Busser
o Clean tables and area around it to prepare for new diners
o Assist the wait staff in ensuring diners are confortable
Sands Restaurant, Mears, MI July 2006-
June 2013
Position: Dishwasher
o Trained new dishwasher employees
o Maintained a fast pace while keeping everything clean
Baker College Residence Life, Muskegon MI Oct. 2011-
June 2013
Position: Res Life Tech Support
o Assist students with Wi-Fi connection, PC issues and questions they may
have
o Keep consistent track of all issues and inventory
August 2010-
Baker College Four Corner Bookstore, Muskegon MI
Oct. 2011
Position: Work Study
o Provided customer service by answering any customer questions or
concerns
June 2009-
Village Café, Pentwater MI
Sept. 2010
Position: Salad Prep/Dishwasher
o Prepared salad and wrap orders
o Implemented routine to keep a fast pace while keeping the dishes and dish
area clean
Certification
MSTS 70-620: Configuring Microsoft Vista Client
Awards/Honors
Baker College Board of Dean’s List (ten terms) Presidents List (Four
Regents Scholarship terms)
Skills
Operating Systems: Office Suites:
Windows Server 2008 Microsoft Office 2007
Windows 7 Microsoft Office 2010
Windows Vista Open Office
Windows XP
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