Customer Service Manager
Resume:
JOHN G. SUTTON
Omaha, NE **144
E-mail: *********@*****.***
Home: (402)
Cell: 402-***-****
OBJECTIVE To obtain employment with a team oriented business where I
can use my skills from past experiences
and my education to promote
growth and productivity for the company.
EDUCATION University of Nebraska at Kearney, Kearney, NE
Bachelor of Science, Business Administration (May 1997)
McCook Community College, McCook, NE
Associate of Arts Degree, (May 1994)
McCook Public High School, McCook, NE
High School Diploma (May 1991)
EXPERIENCE
8/04 -11/09, 9/11-5/13 EDM (ELECTRONICS DESIGN & MANUFACTURING) Omaha, NE
Production Supervisor
As a Production Supervisor I worked with all of the
production floor operators and other management members in
building quality products to ship to various customers. I
supervised, scheduled, maintained various operations on the
production floor to make sure various products were built
efficiently while upholding quality to the highest
standard. I used various databases, computer softwares,
directed communication with purchasing, engineers, plant
manager, etc. to help in the operation of the company.
3/10-9/11 Geist Mfg. Lincoln, NE
Asst. Production Supervisor
As the Assistant Production Supervisor I was in charge of
getting supplies for the production floor, communicating
issues to management, opening the plant for the day, etc.
10/01-5/04 Marshall's Omaha, NE
Asst. Store Mgr. (Customer Service/HR Asst.)
I helped with directing/solving all of the customer service
issues that came about. Supervisor over customer service,
cashiers, layaway, cash office etc. Also a key management
member of the entire store (opening and closing of the
store, etc.). As the Human Resource Assistant I dealt with
all of the associate issues, scheduling, benefits, hiring,
screening, orientation, etc.
REFERENCES
Mrs. Jayne Molacek
EDM
Human Resources
Mr. Nick Ptacek
EDM
Plant Manager
Mr. Jay Hall
EDM
Production Engineer
Mr. Rod McPherson
EDM
Quality Manager
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