Customer Service Sales
Resume:
Donald R. Ellington
Gosport, IN 47433
**********@*****.***
Overview
Exceptional Customer Service
Warehouse/Manufacture Management
Retail Management
P&L Management
Quality Assurance
Inventory/Logistics Control
Microsoft PC Skills
Employment
E. Goolsby Farm
Farmhand Oct 2012 - Present
Taking care of all Farm animals, operates all farm equipment, tearing down old fence line and replacing with new. Bush hogging land, cutting down trees, and repairing farm buildings.
R.J. Cox & Son Indianapolis, Indiana
Forman March 2011 - June 2012
Rehab commercial and residential sites. Landscape, punch outs, painting, plumbing, carpentry, and basic electrical, scheduling labor, and material cost. Employer dissolved the business due to poor health.
Volt Staffing, Indianapolis, IN
Lead Dock Jan 2010 - Dec 2010
Unloading and loading trailers. Receive and count stock items. Pack and unpack items. Verify inventory computations. Clean and maintain supplies. Examine and inspect stock items and provide assistance or direction. This was contract work
Bitner Management Co. Inc. Coatesville, IN.
Director of Operations Dec. 2000 - Dec. 2010
Responsible for every phase day-to-day store operations.
Established sales goals, managed budgets and devised sales forecasts.
Maximized sales and profitability of assigned areas through execution of company programs. Interviewed, hired, trained, mentored, coached and evaluated performance of hourly and salary associates. Responsible for personnel management, merchandise selection and presentation and store operations. Worked with store managers to ensure merchandise changes aligned with sales patterns.
Clark USA, Indianapolis, IN
District Manager July 1997 - Dec. 2000
Developed team of store managers who achieved plans, sales goals and customer service objectives. Conducted store/sales managers performance and appraisals – Evaluated store managers and provided feedback and development opportunities to increase retention of store managers. Trained store managers in techniques to increase sales and output. Assisted and motivated staff dealing with difficulties and problems. Assisted in recruitment process of professionals for managing district stores. The company filed chapter 11and sold all their stores.
RSR Quemetco
General Forman July 1978 - May 1997
Responsible for the Electric Arc Furnace and Reverb Furnace. Other duties include scheduling, payroll, safety, training, developmental programs. schedule downtime for rebuilds and PM's
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