Engineer Management

ASEEM MANKOTIA Ph: 732-***-**** Email: *****.********@*****.***

Senior IT Engineer / Supervisor with eight years of progressive experience in global IT and management field specializing in IT Infrastructure and

Summary

Operations.

Comcast, Systems Engineer III

Experience June 2011 – Present

And Achievements Operational support for Staging, QA and Production environment for multiple Comcast SOA Web Applications such as Comcast.com, cCentral

(Account management and billing website), Chat, Blog, KANA, EMS(Enterprise Messaging System), SIKOMS.

Building and maintaining DR sites – Projects involving designing DR site for Chat and EMS application and operational readiness of these sites

Supervising off shore L2 team (eight engineers) – on boarding, scheduling, daily meetings. trained offshore team in short duration of time.

Streamlined handover process for communication between onshore and offshore team.

PowerShell scripting and Automation managing web applications.

Monitoring / Alerting – Keynotes, Omniture, HP BAC and RUM.

ITSM and ITILv3 trained to follow processes – Remedy, HP Sitescope, IPCenter.

Working closely with VMWare servers/ SAN, IIS 6.0 and 7.0 on virtual server win 2003, win2008, Linux.

Susquehanna International Group, System Engineer

Bala Cynwd, PA

July 2010 – June 2011

Business Intelligence functionality, working with Databases ( Microsoft SQL, Oracle), web app servers (IIS), reporting using MS BIDS, communication

management, project management and working closely with business team to converting business requirement into technology implementation.

Autonomy EAS (Enterprise Archiving System) Administration.

Autonomy IDOL Servers for indexing and fast retrieval of Enterprise data.

Autonomy Aungate Supervisor.

Dec 2007 – June2010, Shift Leader

Shift Leader in 24x7 Data Center Operations managing team of 5 engineers.

Manage and hands on support for the IT infrastructure and applications, including: operations, server and network hardware, data centers and

hosting facilities.

Created in house applications such as “sign in DC” using PHP, Java Script and MySQL involving requirement gathering, designing, coding and testing.

Creating Python Scripts against various requirements within team.

Building servers HP 365s, HP 385s, IBM, Dell, Sun servers for Linux, Unix and Windows.

Working on HP Open View, Spectrum monitoring tool, Tidal Enterprise Scheduler.

Administration and troubleshooting of Unix, Linux, Windows servers, Web Application Servers (IIS 7.0)

Support for Cisco Switches and Routers Configuring VLANS and troubleshooting connectivity issues.

Providing support to various other internal teams such as Network Operations, Electronic Trading Support (ETS) and various branch locations such as

New York, Chicago, Philadelphia etc.

Working with Security team to build Checkpoint firewalls.

VSNL (Videsh Sanchar Nigam Ltd.), Network Engineer Consultant

New Delhi, India

2004 – 2006

Maintenance and troubleshooting of LAN (Fast/Giga Ethernet, VLAN), WAN Networks (E1, T1, T3, E3, ISDN, DS3, DSL, ATM, Frame Relay, IPLC, VPN)

and security.

Handling of network / VoIP related troubleshooting calls in Northern India.

Team Member in Implementation Phase of MAN network deployed all across India by Tata Telecom including Micro POP and Major POP.

Configured VoIP Network (SIP)for customer – Jindal Groups at the Delhi Office including Subnetting, Router configuration, E1 configuration, ATA

installation and Linux Firewall configuration.

Internship at American Express (GIO), System Administrator and Telecom Engineer

Gurgaon, India

2003 2004

Administration Of Windows 2000 Network and Active Directory.

Installation and Configuration of DNS, DHCP, WINS FTP, RAS, Microsoft Proxy Server and LINUX OS.

Administration of Cisco 7600 Routers, Cisco 6500 switches, Cisco 2900 Access switches, IGX 8400Switches.

Administration of Avaya G3r Definity Switches, Geotel Intelligent Call Router (ICR).

Skills

Offshore Team Management, Resource Onboarding, Scheduling, Review meetings, Project Lead.

OS: Windows XP/98/2003/2008, Linux SUSE, Ubuntu.

Protocols: TCP/IP,HTTP, FTP,SSL, DHCP, RIP, OSPF, IGRP, PPP, HDLC, ISDN, EIGRP, BGP, SIP, H.323

Networking Technologies: ISDN, Subnetting, VLAN, NAT, PAT, Access list, MPLS, Load Balancing, SAN, SOA.

Hardware: Cisco 3500, 6500 Series switches, Cisco 7600 Series Routers, HP Servers DL365s, 380s, 385s, 585s, Dell servers – PowerEdge R510,

R610 .

Data Base: MSSQL, MySQL.

Software/Tools: Fiddler, SoapUI, Wire Shark, MRTG, TCPDump, Spectrum Monitoring, Tidal Scheduler, HP Sitescope, Nagios, Python, C#.

Cisco Certified Network Associate (CCNA)

Certifications

Autonomy EAS System Engineer

Education New Jersey Institute of Technology Newark, NJ

MS, Internet Engineering, May 2008, GPA 3.80

Guru Gobind Singh Indraprastha University New Delhi, India

BIS, 2004, GPA 81% (Top 5% in university)

[Aseem Mankotia]

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