RoJon L. Whitley (***) ***-

**** ****

**** ***** **. * **** 5 (651)

***-**** ****

Hugo, Minnesota 55038 Email: ab6qjl@r.postjobfree.com-

tech.edu

OBJECTIVE

To obtain a position where I can utilize my knowledge, skills and

professional experiences, while enhancing the organization with my

enthusiasm, dedication, and professionalism

EDUCATION

Associates Degree in Computer Networking Systems

ITT Technical Institute, Eden Prairie, MN

EMPLOYMENT

2013 -Present Data Com Lead Cable Technician

Netview Recruiting Agency (Compucom)

Minneapolis, MN

(Installing for all Target Headquarters)

. Install cable pathway systems (cable trays, cable racks, J-hooks or D-

rings)

. Install, terminate, test, label and document horizontal, backbone and

other cables

. Dress and route cable into telecommunications closets, modular

furniture and other work area outlets

. Build out telecommunication and equipment rooms

. Fire stops various types of cable penetrations

. Test, troubleshoot, and document test results for cabling

. Perform/prepare timely field reporting of asset usage as required

2011 - 2012 Slot Technician

Blue Chip Casino, Michigan City, IN

. Performed repairs and preventive maintenance on slot machines and

equipment

. Installed, updated, modified, removed and/or relocated equipment as

needed

. Prepared and tested equipment prior to installation, to ensure

material was ready for installation

. Troubleshoot slot machine issues and other equipment

. Completed paperwork and documentation to ensure accurate and timely

reporting to management

. Provided technical support/expertise to assist with questions

regarding equipment

. Responded to questions or issues in a timely manner and provided

exceptional customer service

. Formed positive business relationships with customers and casino

personnel

. Participate in and assist with special projects as requested

2005 - 2011 Various Contract positions as a Cable/Telecommunications

Installer I, II and Supervisor

Verigent LLC/Data Com; Dell-Com Inc.; Cyclone

Communication; Orion Communications & New Age

Communication, MN

. Installation experience: Copper and fiber optic cabling systems; Low

voltage wiring; Cat 5e & Cat 6 cabling systems; LAN cabling systems;

CATV; Internet services; HSD/STD services; Old and new cable drops;

Outlets and various equipment; Prefabrication of telecommunications

racks for field installation

. Testing, Analysis, Repair & Certification experience: Video, Voice and

Data systems; Telephone switches; Gateways; Routers; Hubs; NIC cards;

Copper and fiber optic wiring; CAT5E /CAT 6/LAN cabling systems;

Utility issues

. Instructor experience: Administrated Cable Installer Technician

training to new hire techs

. Managerial Experience: Supervised several cable technicians

responsible for install, repair, and troubleshooting of CATV, HSD and

DTS

2009 - 2011 Customer Service Advisory

Sears Holding Inc., St. Paul, MN

. 10+ years of experience as Customer Service Representative,

specializing in customer satisfaction and conflict resolution

. Resolved routine questions and problems in a timely manner

. Provided customer service excellence

TECHNICAL SKILLS

. Network Standards & Protocols: studied OSI, TCP/IP and networks system

management

. Operating Systems: Windows 98/2000/XP/Vista/Win 7; Window Server

2003/2008; Linux Red Hat Fedora

. Software: Microsoft Word, Excel, PowerPoint, Access Outlook; Microsoft

Exchange Server; Oracle server; SQL servers (installation,

configuration and troubleshooting know-how)

. Structured Cabling: Practice in network building: new and pre-existing

offices with racks, patch panels, CAT 5E &CAT 6 fiber optic

environments

. WAN and LAN experience: Application of data network design

REFERENCES

Available upon request

Contact this candidate