*** ******** **. . **** ****, SC ***** .
PHONE 803-***-****. *********@*****.***
Brian Harley
objective
With over 15 years of various Telecommunications
experience, I am looking to progress into a position that
provides challenging and rewarding experience along with
opportunities for advancement in Telecom Network
Operations, Engineering, or Project Management.
EDUCATION
2003-2005 ECPI College of Technology Networking/Security Management
1996-1998 York Technical College Electronics Engineering
Technology Related Course Work:
Networking 1&2, CCNA 1&2, Network Security 1&2, Routing and Switching, Digital
Communications, Statistics, Windows Server 2003, Exchange Server 2003, Project
Management 1&2, UNIX 1&2, Computer Forensics, A+, Net+, C++, COBOL, IIS
Experience
12/12-Present DukeNet Communications
Deployment Engineer
Design and deploy Layer 1, Layer 2 & Layer 3 systems and solutions
Preparing Method of Procedure (MOPs) for each specific project assignment;
managing schedules and identifying issues that could impact projects;
preparing 'as built' documentation for all equipment installed at a customer
site
Direct the activities of installation technicians who are assigned to multiple
projects, and act as senior technical expert.
Responsible for implementing network solutions for customers utilizing either
TDM, fiber, or wavelength technologies and keeping all documentation up to
date for the work efforts that are assigned to them
Work with the Systems Architect Engineer to ensure that their customer
specific design solutions will properly integrate with the overall network
architecture
Ability to effectively interface with all external contractor teams supporting
project initiatives
06/11-12/12 DukeNet Communications
Network Control Analyst III
Support and instruct the implementation of complex upgrades of In-Service
networks without impacting the services provided to the end user. This
includes, but is not limited to, Channel Adds, Node Insertions, Traffic
Migrations, and HW/SW Upgrades.
Create custom MOPs for In-Service Upgrades, Broke/Fix, and Deployments
Use knowledge and practical experience of Managed and DWDM Optical Networks to
troubleshoot and solve technical problems encountered during the deployment of
new networks, upgrades, migrations, or troubles on existing networks
Strong analytical and problem solving skills. Advanced knowledge of DS0, DS1,
DS3, STS1, OC-3, 12,48, and OC192 circuit testing parameters
Monitor and diagnose problems with all telecommunication infrastructures
(i.e., SONET, DWDM, TDM, Microwave, Ethernet)
Lead/Train/Support Network Operation Analysts and NOC employees
Use network management tools and problem solving skills to restore service.
Effectively utilize problem/change management systems to document problems and
activities performed during the course of service restoration.
Perform testing and turn-up of new circuits for internal and external
customers using network management tools
Provide excellent customer service to customers inside and outside the
company.
11/07-06/11 Duke Energy - PKMJ Technical Services
Telecom Analyst llI
Install, program, test, troubleshoot, and repair various complex voice, data,
and ancillary equipment and network services including DS0 thru OC-192 and 1
Gb thru 10Gb Ethernet transport circuits
Perform logical configuration on EDGE and CORE equipment and platforms such as
Cisco 15454/15310 MSTP and MSPP, Adtran, Accedian NID's, Fujitsu 4100, 4500,
9500, Nortel OC192 and OC48 Classic, JDSU WaveReady 3500 and 3100, CyAN Z
Series, Telco Systems Tmarc, Ciena 5200 and Corestream, Alcatel MDR8000,
Harris Constellation Radios, CISCO ASR9k,
Perform circuit modifications, software additions or upgrades, power
transition work, addition or removal of batteries, addition or removal of
circuits on working power distribution sources and equipment testing and
turn-up
Turn-Up DWDM and CWDM equipment and systems
Work with engineering during scheduled service interruption windows to
balance, amplify, add / drop optical lambdas to customer endpoints or other
transmission equipment
Operate and maintain tools, test sets, and electronic equipment including, but
not limited to: Fiber optic transmissions equipment, light wave multiplexing
equipment, digital multiplexers, channel banks, circuit termination equipment,
AC and DC power equipment, Microwave equipment.
Troubleshoot fiber optic cable for SONET rings, Cell tower back haul, Direct
Access service, Network Expansion
02/06 - 11/07 Network Communications Technologies, Inc. Pineville, NC
Communications Engineer / Sales Engineer
Pre/post sales technical product sales presentations and demonstrations,
solution design, RFP response support, customer/technical training, and VoIP
networking design, configurations, staging, testing, optimization, upgrades,
troubleshooting, repair, and installation activities.
Conduct Pre-sale and Post-Sale designs, proposals, and SOW's
Leads installation projects by completing site survey's, pre-installation
meetings with customer, and installing new VoIP PBX systems at client
locations
Defines configuration and implementation specifications of network devices,
appliances, and IP PBXs
Design telephony solutions/call flows based upon data gathered in discovery
phase of project.
Work with structured cabling contractors for PBX integration. Work with
carriers for PRI, analog POTS, and SIP
Programming/Installing of IP phone systems and the steps required from cabling
to project management and user and administration training.
Installation of Windows Servers, Linux Servers, voice, data, local and wide
area networks, communications software, equipment, and network facilities
Programming/Installing Contact Center Solutions and Assisting Users in Contact
Center Reports
Programming/Installing Call Recording and Assisting Users in Recording
Review/Retrieval
Programming/Designing of IVR scripts
Porting phone numbers and handling changes of carrier
Installing Servers and Ethernet Switches/Routers/Firewalls for Quality of
Service on MPLS and VPN Networks
Implement Wireless Networks and Wireless Security Solutions.
05/03 - 02-06 Network Communications Technologies Inc. Pineville, NC
Special Projects Coordinator assigned to Lowe's Corporate Head Quarters Campus
Interface directly with Vendors, Network Engineering, NOC Personnel, Sales
Engineering, Account Management and Customer's Technical Support Staff in
order to resolve complex and chronic issues impacting customer's service
Performs proactive monitoring, configuration management and fault resolution
of complex voice and data services.
Perform non-intrusive trouble shooting and analysis of existing customer
networks without causing service impact
Diagnose and repair telephone and data communications equipment and services
including Nortel, Cisco, Toshiba, NEC and Samsung. Test, maintain, monitor,
and troubleshoot end user telecommunications hardware, telephony devices,
voice/data hardware products, and campus voice/data structured cabling
04/02-05-03 Aneco Communication and Data Services
Superintendent
Project Lead to oversee and ensure the proper installation of new LAN/Campus
fiber optic and copper structured cabling work efforts
Provide escalation point to junior technicians and management for quick
resolution
Perform site surveys and develop SOW and materials list
Install, terminate & test low voltage cables & fiber optical cables (to
include fiber optic fusion splicing, single mode & multi mode fiber optical
cables twisted pair cable, RG 6 coax, Heliax 50ohm coax, high pair count solid
conductor backbone cable.). Comprehension of terminology pertaining to
installation & service of telecom, data, security & wireless systems.
Consistently complete projects within budget, on time, and in a safe manner
Abide by all industry standards during installation (NEC, TIA/EIA, BICSI)
Maintain project site(s) to the standard work safety requirement to ensure
compliancy
Maintain daily and weekly reporting logs
Oversee projects to completion
ADDITIONAL SKILLS
Project Management Certification
Networking/Security Management Diploma
ShoreTel Engineer Certification
Fujikura Fusion Splicing Certification
Solid foundation in Cisco Networking/Equipment/Layer 3
Air Magnet Wireless Surveying
E-eye/Retina Network Scanner Vulnerability assessments
Advanced PC skills with demonstrated knowledge of MS Word, Excel, Power Point,
Project, Visio, and AutoCAD