Customer Service High School
Resume:
Aaron Banda
San Antonio, Texas 78223
**********.****@*****.***
EMPLOYMENT HISTORY:
Parts Warehouse Clerk Holt Cat
**/**** – Present 3302 W.W. White Rd
Supervisor: Ron Watson San Antonio, TX 78223
1. Select parts and package orders for customers and field service technicians.
2. Provide excellent customer service; greet, answer questions, load parts, and complete the check-out process.
3. Unload and receive inventory, stock shelves and update inventory database.
Overnight Order Selector Labatt Food Service
10/2012 – 05/2013 4500 Industry Park
Supervisor: Jeff Corbin San Antonio, TX 78218
1. While operating a tugger, drive through the warehouse selecting different products for business’ food orders.
2. Duties include making sure to select and stack the product as to avoid damages or contamination while also meeting the selecting
quota of 185 cases per hour.
3. Worked both dry and freezer.
Maintenance Worker COSA Parks and Recreation
07/2011 – 10/2012 5800 W Old Hwy 90
Supervisor: Chuck Taylor [210-***-****] San Antonio, TX 78227
1. Maintenance of various parks, trails, waterways and some streets, including trash pickup, cleaning of restrooms, pavilions and party
houses, pressure washing, surface cleaning and sand blasting, graffiti removal, painting and weed eating.
2. Past duties have included assisting with the organization and set up of special events [grand openings, volunteer days, holiday
events].
3. Supervision of community service individuals.
4. Interaction with the public and responding to their concerns.
Senior Sales Associate Pre-paid Legal Services
05/2010 – 12/2011
Self Employed
1. Market legal services in person, online, and by telephone.
2. Customer interaction and promotion of the legal services available.
3. Teach leadership skills and working with new associates to make sure they receive all necessary training information and tools.
4. Conduct group conference calls with other associates and customers.
Customer Service Representative AVIS Rent-A-Car
12/2007 – 05/2010 9215 John Saunders
Supervisor: Daniel Carmines [210-***-****] San Antonio, TX 78216
Customer Service: made reservations, greeted customers, and confirmed method of payment.
1.
Provide relief for the sales counter, gaining experience with up-selling techniques and the offering of additional services.
2.
Work “Preferred Service” section insuring vehicles were ready for VIP customer arrival.
3.
Vehicle returns: confirm customer satisfaction, inspect vehicles for damage, and insure removal of all personal items.
4.
Interact with customers and provide selection of vehicles from the computer database.
5.
Detail and wash vehicles in preparation for rental “ready line”.
6.
Handle customer complaints and other issues through the telephone and in person.
7.
EDUCATION:
College: (2006-2008) San Antonio College, 1300 San Pedro Ave, San Antonio TX
High School: (2002-2006) Highlands High School, 3118 Elgin, San Antonio TX
Knowledge of PC and Software Programs: 80-90 wpm.
Microsoft Word, Microsoft Power Point, Microsoft Excel
Knowledgeable when it comes to troubleshooting computer problems, the removal of viruses, spyware, malware, and also the
installation, removal, or replacement of hardware and software.
Contact this candidate