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Customer Service Engineer

Location:
Toronto, ON, Canada
Posted:
September 02, 2013

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Resume:

Darsh. Ackloo

September *, ****

#**-**** ******* ****

ab6gp6@r.postjobfree.com

Mississauga, Ontario

416-***-****

L4T 4M6

Re: Applications Specialist Large Motors, Industry

To: Whom it may concern

Dear Sir/Madam,

My qualifications and experience makes me the ideal candidate for this job

and as such I have attached my resume for your review. My background

encompasses eighteen years engineering experience. Six of those years were

spent working as an Industrial Electrician; four were spent as a Plant

Maintenance Supervisor whereas the past eight years were spent working as

an Applications Engineer.

I am presently employed at Rotork Controls Canada Ltd where my duties and

responsibilities include project management, order entry, quoting products

and services and providing technical support.

I hold a Technologist Diploma in Electrical Engineering; a Technician's

Certificate in Electronics Engineering and successfully completed an

industrial electrician apprenticeship.

I am a licensed Industrial Electrician (Red Seal 442A) and was endorsed as

a Technical Specialist by the Ontario Association of Certified Engineering

Technicians and Technologists

(OACETT).

In addition to my qualifications I can:

. Read and interpret engineering drawings, technical specifications and

electrical schematics.

. Review RFQs and prepare proposals within specified deadline

. Evaluate products against customer requirements and quote appropriate

products.

. Provide expert technical support

. Establish and build relationships with vendors and customers

. Enter and manage orders from inception to completion

. Identify, evaluate and mitigate risks

Additional capabilities are listed in the enclosed resume.

Please do not hesitate to contact me should you have any questions. I can

be reached via phone or email stated above and on the accompanying resume.

Thank you for your attention.

Sincerely,

Darsh. Ackloo

Enclosure: Resume References: Available on request.

Darsh. Ackloo

#19-7035 Rexwood Road

416-***-****

Mississauga, Ontario ab6gp6@r.postjobfree.com

L4T 4M6

SUMMARY:

. Experienced engineering professional with exceptional customer service

and project management skills complemented by a sound background in

Electrical and Electronic Engineering.

. Motivated team player who possesses the drive and enthusiasm to

succeed in all situations.

. Excellent communicator with outstanding written and verbal

communication skills.

. Works effectively with minimal supervision.

. Proficient user of MS Word, Excel, Dynamics Ax and ERP Systems

Work Experience:

Industrial Electrician 1993-

1999

West Demerara Sugar Estate, Guyana

. Installed, repaired and maintained distribution transformers, single

and poly phase motors, motor starters and rotating equipments.

. Installed and maintained metering equipment, overload relays, circuit

breakers and

isolators.

. Plan and layout new electrical installations.

. Performed preventive maintenance and functional tests to ensure

protective equipments,

devices and circuitry are functional.

. Executed all maintenance and repair activities utilizing appropriate

personal protective

equipment and following established lockout and tag out

procedures.

Guyana Thermo Plastics Ltd

Maintenance Supervisor 1999-2003

. Identified and sourced plant machinery spares and shop supplies.

. Supervised and coached a team of electricians and millwrights.

. Supervised and scheduled preventative maintenance for pneumatic,

hydraulic and motor driven electric plant machinery.

. Supervised the repair and maintenance of A.C and D.C Motors and motor

starters

. Supervised the installation and commissioning of new plant machinery.

. Wrote and implemented plant start up and shut down procedures to

eliminate waste and increase productivity.

. Supervised work performed by external contractors.

Rotork Controls Canada Ltd.

Senior Technician 2003-2005

. Configure, calibrate, troubleshoot and commission motor driven

electric, pneumatic, hydraulic and motor driven electro hydraulic

valve actuators.

. Troubleshoot and repair electric, electro hydraulic, pneumatic and

hydraulic actuators

. Designed and built remote control panels & motor starters consisting

of over current protection devices, transformers, relays, timers and

isolators.

Rotork Controls Canada Ltd.

Applications Engineer 2005-

Present

. Manage domestic and international projects from inception to

completion.

. Manage Nuclear Project in accordance with CSA Z299.2 standards

. Review and analyze project specifications and quote appropriate

products.

. Provide pre and post sales technical support to internal and external

customers.

. Create and update Bill of Materials

. Process and implement change order requests.

. Order entry

Education:

? Guyana Sugar Corporation Apprentice Training Centre

Industrial Electrician Apprenticeship

?Technical and Vocational Studies Guyana

Technician's Certificate in Electronics Engineering

Technologist Diploma in Electrical Engineering

? Industrial Electrician License (442A)

Inter provincial red seal

? Associate Member of OACETT



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