Customer Service Engineer
Resume:
Darsh. Ackloo
**************@*****.***
Mississauga, Ontario
L4T 4M6
Re: Applications Specialist Large Motors, Industry
To: Whom it may concern
Dear Sir/Madam,
My qualifications and experience makes me the ideal candidate for this job
and as such I have attached my resume for your review. My background
encompasses eighteen years engineering experience. Six of those years were
spent working as an Industrial Electrician; four were spent as a Plant
Maintenance Supervisor whereas the past eight years were spent working as
an Applications Engineer.
I am presently employed at Rotork Controls Canada Ltd where my duties and
responsibilities include project management, order entry, quoting products
and services and providing technical support.
I hold a Technologist Diploma in Electrical Engineering; a Technician's
Certificate in Electronics Engineering and successfully completed an
industrial electrician apprenticeship.
I am a licensed Industrial Electrician (Red Seal 442A) and was endorsed as
a Technical Specialist by the Ontario Association of Certified Engineering
Technicians and Technologists
(OACETT).
In addition to my qualifications I can:
. Read and interpret engineering drawings, technical specifications and
electrical schematics.
. Review RFQs and prepare proposals within specified deadline
. Evaluate products against customer requirements and quote appropriate
products.
. Provide expert technical support
. Establish and build relationships with vendors and customers
. Enter and manage orders from inception to completion
. Identify, evaluate and mitigate risks
Additional capabilities are listed in the enclosed resume.
Please do not hesitate to contact me should you have any questions. I can
be reached via phone or email stated above and on the accompanying resume.
Thank you for your attention.
Sincerely,
Darsh. Ackloo
Enclosure: Resume References: Available on request.
Darsh. Ackloo
#19-7035 Rexwood Road
Mississauga, Ontario **************@*****.***
L4T 4M6
SUMMARY:
. Experienced engineering professional with exceptional customer service
and project management skills complemented by a sound background in
Electrical and Electronic Engineering.
. Motivated team player who possesses the drive and enthusiasm to
succeed in all situations.
. Excellent communicator with outstanding written and verbal
communication skills.
. Works effectively with minimal supervision.
. Proficient user of MS Word, Excel, Dynamics Ax and ERP Systems
Work Experience:
Industrial Electrician 1993-
1999
West Demerara Sugar Estate, Guyana
. Installed, repaired and maintained distribution transformers, single
and poly phase motors, motor starters and rotating equipments.
. Installed and maintained metering equipment, overload relays, circuit
breakers and
isolators.
. Plan and layout new electrical installations.
. Performed preventive maintenance and functional tests to ensure
protective equipments,
devices and circuitry are functional.
. Executed all maintenance and repair activities utilizing appropriate
personal protective
equipment and following established lockout and tag out
procedures.
Guyana Thermo Plastics Ltd
Maintenance Supervisor 1999-2003
. Identified and sourced plant machinery spares and shop supplies.
. Supervised and coached a team of electricians and millwrights.
. Supervised and scheduled preventative maintenance for pneumatic,
hydraulic and motor driven electric plant machinery.
. Supervised the repair and maintenance of A.C and D.C Motors and motor
starters
. Supervised the installation and commissioning of new plant machinery.
. Wrote and implemented plant start up and shut down procedures to
eliminate waste and increase productivity.
. Supervised work performed by external contractors.
Rotork Controls Canada Ltd.
Senior Technician 2003-2005
. Configure, calibrate, troubleshoot and commission motor driven
electric, pneumatic, hydraulic and motor driven electro hydraulic
valve actuators.
. Troubleshoot and repair electric, electro hydraulic, pneumatic and
hydraulic actuators
. Designed and built remote control panels & motor starters consisting
of over current protection devices, transformers, relays, timers and
isolators.
Rotork Controls Canada Ltd.
Applications Engineer 2005-
Present
. Manage domestic and international projects from inception to
completion.
. Manage Nuclear Project in accordance with CSA Z299.2 standards
. Review and analyze project specifications and quote appropriate
products.
. Provide pre and post sales technical support to internal and external
customers.
. Create and update Bill of Materials
. Process and implement change order requests.
. Order entry
Education:
? Guyana Sugar Corporation Apprentice Training Centre
Industrial Electrician Apprenticeship
?Technical and Vocational Studies Guyana
Technician's Certificate in Electronics Engineering
Technologist Diploma in Electrical Engineering
? Industrial Electrician License (442A)
Inter provincial red seal
? Associate Member of OACETT
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