Management Project

Amrinder Singh Sachdeva

***, ********** **** ****** ******, Amritsar-143001, India

Mobile : +91-882******* Email:*****.********@*****.***

CAREER OBJECTIVE: Seeking a challenging opportunity to excel in the field of Networks & Security and effectively

contribute towards the growth of the organization.

PROFESSIONAL EXPERIENCE:

July’11-Till date

HCL Technologies Ltd. - IOMC

IT Infrastructure Services Division

Location- HCL SEZ, Sec -126, Noida, India

Network Analyst (Aug’12-Till date)

Trainee (June’11-Aug’12)

Job Description: Troubleshooting the issues remotely for a fortune 500 client.

Project: Statoil (Oil & Gas Exploration Company) (April ‘12 - Till Date)

Designation: Network Analyst

STATOIL is a company of Oil and Gas Corporation of Norway. It is ranked among Forbes top 50 companies in the world.

Job Responsibilities:

Providing Remote Support (Monitoring and administration) for in-scope LAN and WAN network infrastructure.

Responsible for handling level 1, level 2 network issues.

Following Incident, Problem, and Change management procedures.

Managing port security at all sites (1000+).

Responding to trouble tickets opened by routine alarms and network issues in HP service center tool (HPSC).

Managing Network Database tools (Lotus Notes-7.0.3).

Upgrading the IOS of Cisco routers and switches and WLC.

Network Drawings through Microsoft Visio.

Installing, configuring & managing Layer 2/3 devices.

MONITORING TOOL- BPPM, CS Spectrum, Nimsoft and addition/deletion of devices, generation of tickets of

critical issues.

Report Generation by creating graph/pie charts for bandwidth utilized by LAN/WAN ports.

through tools – E-Health and Entuity.

Working on Vital QIP ( IP Management tool)

o Binding IP to MAC.

o Assigning subnet to the location.

o Adding Aliases for particular devices.

o Creating A Record.

o Adding new DHCP/DNS servers.

o Creating Reports.

Periodic review of WAN Utilization.

Coordination and follow up with service providers (Orange, Telenor, Atea, Broadnet, Bentele/Ventelo, Cisco Harris

Caprock, Marlink, etc.) for network related issues.

Creating Knowledge base for repeated problems.

Making configuration changes on Network devices (provided all the audit requirements have been fulfilled).

Documenting Configuration and modifications done on network devices.

Completely responsible for managing the SLA of an incident ticket.

Communicating effectively with users, clients and other support groups as necessary through a variety of mediums

like Conference calls, chat, email, etc.

Skill Set :

CCNA Certified (Exam 640-802)

Experience of working in Data center environment.

Basic knowledge of ITIL concepts - Incident management, Problem management, Change management etc.

Excellent verbal and written communication skills.

Solid understanding of OSI Model & TCP/IP Protocol Suite (IP, ARP, ICMP, TCP, UDP, SNMP, FTP, TFTP)

Good understanding and working knowledge of switching protocols and technologies like STP, CDP, VTP, ISL,

Ether Channel, VLANS. Good knowledge of LAN technologies such as Ethernet (10/100/1000)

Good working knowledge of routing protocols such as RIP v1/v2, EIGRP & OSPF.

Good working knowledge of NAT and PAT

Knowledge of implementing Access Control Lists for Threat Mitigation.

Basic Know ledge of managing wireless – WLC, WCS and AP’s.

Hands on experience for providing remote support on various Cisco Routers & Switches, including Cisco 1841,

Cisco ISR 2911, Cisco 3725, Cisco 3745, Cisco 2950, Cisco 3500 (3550 & 3560), Cisco 6500 series (6506 & 6513),

Cisco 7200

EDUCATIONAL DEVELOPMENT:

4yrs B.Tech in Computer Science Engineering (Full Time, 2007-2011)

Amritsar College of Engineering & Technology affiliated to PTU, Amritsar (Punjab)-143001

(Secured 71.05% Marks)

Higher Secondary (2006-2007)

DR Modern School, Amritsar (Punjab)-143001

PSEB

(Secured 64.20% Marks)

Matriculation (2005-2006)

St. Francis School, Amritsar (Punjab)-143001

ICSE

(Secured 68.67% Marks)

PROJECT UNDERTAKEN DURING EDUCATION:

Minor Project on Airline Reservation System in C++ successfully completed in 4 weeks at ACET.

2 months industrial training done on Inter VLAN Routing at ATS Institute.

6 months industrial training done on JAVA based Video Conferencing at VMM EDUCATION.

COMPUTER SKILLS:

Platform: Window XP, Vista Windows 7, Red Hat Linux, UNIX.

Programming: C++, JAVA

Proficient in MS Office – (Word, Power Point, Excel)

Good Working Knowledge of Computer H/w & S/w aspects

HOBBIES:

Pencil Sketching.

Cooking

Playing Table Tennis and Chess

PERSONAL DETAILS:

Date of Birth: 30th October, 1988

Passport Number: G9570427 Valid till: 12/08/2018

Language Proficiency: English, Hindi & Punjabi

Reference: Available On Request

Current Location: Noida

Marital Status: Unmarried

Gender: Male

Email: *****.********@*****.***

Contact No: +91-882******* (India)

Contact this candidate