Customer Service Quality Assurance
Resume:
Monika Magana
San Antonio, TX 78233
************@*****.***
Jan 2013 to Present J.D. Byrider (Car Dealership)
Administer Assistant
Responsible for greeting the customer, accepting loan payments, accurately maintaining and updating customer account information, data entry, Filing, 10-Phone, Mail, Burning DVD, Sorting paper work deal jackets, Verify Employment & Residence, Order Supplies, Stock in Units.
June 2012 to Nov 2013 Barrel’O Fun
Forklift Operator
Forklift In House Certified, Distributing pallets, boxes, and products to the production floor, Inventor, Issuing labels, Helping with wash downs, Change over’s, Using a bailer, Making bails
2005 to 2009 H.E.B. Manufacturing (Bakery)
Quality Assurance Technician
Provides an internal service to verify that Plant quality and safety requirements are achieved, Perform routine tests of finished product, work-in-process and raw materials and compares results against specifications to determine quality status (may include chemical, microbial, or physical tests/exams)
Education
High School Sinton, Texas
Knowledge & Skills
Customer Service
Proper Telephone and Reception Techniques
Proficient in the use of multi-line phones
Proficient in Microsoft Office Suite, Word, Excel, Power Point,
Typing Speed of 45 WPM
Bookkeeping
Billing Concepts
Contact this candidate