Engineer Sales
Resume:
James Kanora
McKinney, TX **070
*************@*****.***
Professional Summary: Systems Engineer and Software Implantation Specialist with over 10 years of
experience in with a proven history of providing service oriented infrastructure solutions.
Technical Skill Summary:
• Software Expertise:
o M icrosoft: Server 2000-2008, Active Directory 2000-2008, Exchange 2000/2003, SQL
Server 2000/2005, IIS5/6, Terminal SCOM, SharePoint 2007/2010.
o Enterprise SQL Clustering, Mirroring, Replication, and Capacity Planning.
o V Mware: ESX\ESXI 3.5-4.0.1, Enterprise Foundation and Management
o L inux: RHE 4/5, CentOS 4/5.
o Apache-Tomcat, JRE, Cygwin, MySQL, PostgreSQL, Jgroups Clustering
o Remote Applications: Sonicwall VPN, MS VPN, Juniper VPN, Cisco VPN
o Backup: CommVault Simpana 7/8, VERITAS, Symantec Enterprise Vault
o Disaster Recovery Planning, Policy and cross site implementation.
o Monitoring and Logging: Correlsense Sharepath, Nagios, Cacti, SCOM, SNMP V1/2,
PowerShell.
o Helix, Backtrack, Numerous Security, Auditing and Forensic tools.
o Wireshark, Omnipeek Network Protocol Analyzers
o Itracs iCDC DCM Platform, All versions
o Google Sketchup 7/8, Autocad 2012/2014.
• Hardware Expertise:
o Servers: Dell, HP, IBM (RISC)
o Load Balancing - F5 BIGIP V8-9, F5 GTM, MS Clustering, RHE Clustering.
o Security: Tipping Point SMS, Sonicwall, Cisco PIX.
o Networking: Extreme Networks, 3Com, HP, Juniper.
o Application of BGP peering, QoS, Firewalls, NAT, Radius, 802.1x on various platforms
o Storage: FC/iSCSI/DAS - EMC CX\NS Series, Dell, Equalogic, HP.
Experience:
10/2010 (Contract) – Present i TRACS LLC. A CommScope Company, Tempe AZ
Systems Engineer, Database Engineer, Professional Services Group.
• Engineering lead for iCDC Implementation and database design for Yahoo! Corporation for
datacenter site in Lockport NY for over 1000 floor mounted assets. Responsible for all aspects of
initial DB design, capacity planning and initial rollout.
• Engineering lead for iCDC Implementation and software design for Midwest ISO Corporation
for datacenter sites in four states. Responsible for comprehensive database design, initial
implementation and integration of customers’ existing data.
• Responsible for overall scope, data migration and team driven build process including custom
reporting and presentation. Certified trainer experienced with classes ranging from five to twenty
f ive students per session.
• Secondary Role – Former Systems Engineer for “in-house” IT needs for 75 employees and 20+
servers running a variety of platforms including VMware, Microsoft Hyper-V, Windows Server
2003/2008, Exchange 2007.
10/2007 – 10/2010 M GA Insurance Company, Inc. Dallas, TX
Systems Engineer, Enterprise Administrator.
• Provide infrastructure design and support in a team based environment for 200+ servers
including a 4 location NOC and more than 500 internal and thousands of external customers in a
highly complex and diverse environment utilizing Windows, Linux, AS400 and Various
Networking, security and Telecom equipment.
• Lead infrastructure architect and supporting engineer responsible for customer facing web
applications and services that generate 95% of Gainsco’s revenue.
• Primary engineer for Exchange 2003, Active Directory 2003/2008, Internal and External DNS
and VMware Virtualization platforms and virtual networking including ESX/ESXI 3,3.5 and
Vsphere 4.0/4.1.
• Implemented VMware to the environment which now serves 85% of Gainsco’s Production
capacity and 65% of Tier 1 application services.
• Lead infrastructure architect and supporting engineer for new outward facing web application
initiative to be phased in for all insurance agencies in nine states by E.O.Y. – 2010.
• Created and automated SQL jobs, maintenance plans and alerting while consolidating systems.
• Primary engineer on DNS and Active directory schema cleanup, reorganization, conversion to
2003 native mode for migration to 2008.
• Engaged in evaluation and capacity planning for all Tier 1 applications, connective web services
and 3rd party connective services.
• Automated processes, maintenance, alerting and monitoring wherever possible via PowerShell,
Vbsript, Perl scripting and through 3rd party application automation.
• Implemented SharePoint and SQL reporting services to the environment to increase efficiency
across business units and to provide a better venue for combined efforts.
• Provided full documentation and followed change management and audit procedure for all work
on production systems.
• Lead Engineer on enterprise wide implementation of a Commvault Simpana 8, including disaster
recovery and alternate site replication.
• Implementation of monitoring systems at all levels of infrastructure.
• Participated in policy creation, documentation and audit of infrastructure systems
4/2006 – 9/2007 A.C.R.S. Inc., PC Werks
Garland, TX
Sr. I T Consultant
• Support over 45 servers consisting of Windows Server 2000 and 2003, Linux, Solaris, BES
server and Active Directory
• Designed and implemented more than 45 small business domains from the ground up.
• Provide on-going specialty support for up to 1000 users in small to medium environments (on
and off site).
• Developed and regularly used remote monitoring systems for over 45 small business clients to
keep systems functioning, up to date and check regularity of backups.
• Directly interface with end users to troubleshoot, repair, and build laptops, desktops, and home
networks.
• Planned and Implemented numerous small business domain designs and “redesigns” for co-
location, secured remote access and secured backups for all users. Typical scenarios involved
consolidating internal server applications to VPN (Various Methods) to co-located servers for
security, ease of remote access and lower overall operating costs for “mission critical
applications.”
• Utilized VERITAS and CommVault to provide direct support and resolution in recovery and
replacement/reimplementation of failed backup systems
• Provided analytical strategy and employed forensic data recovery methodology in “worst case” /
disaster scenarios where client’s systems have failed out due to lack of routine maintenance,
L ighting Strikes, Dirt Accumulation etc…Repaired, replaced and reimplementation of tailored
server/backup on and off site according to best practices approach.
• Created customized wireless environments for small businesses utilizing either 128 Bit WEP,
Keycard or MAC Address Secured.
• Established an online EBay business account specializing in desktop, laptop, and network
hardware.
• Resale and takeover strategy of surplus and liquidation inventory through a volume handler of
dell's surplus and teardown stock
• Negotiate with local area recyclers, local and national dealers in similar lines of business, and
local vendors on a daily basis.
• Lead and prospect development for sales and business liquidation.
• Implemented sales strategies based upon statistical analysis of current market trends and
competition.
• Technical Environment: Windows XP, Windows Server 2000 and 2003, Remote Access, LAN,
SQL, Active Directory, Exchange 2000/2003, VERITAS
10/2005 – 4/2006 DBA: PC Salvage Pro Dallas, T X
Sr. Consultant
• Sole proprietorship with a focus on reselling used and new computer equipment on eBay to
individuals and dealers.
• Initiated a program to bid on equipment as an area equipment recycler.
• Tested, refurbished, and repaired all incoming Desktops, Laptop, and Server hardware and
systems.
• Assisted customers with issues ranging from wireless network configuration, small business
network set-up and maintenance, hardware and software troubleshooting and repair.
• Developed sales relationships in wholesale and business auctions.
• Windows XP, Linux, Remote Access, Wireless Network
Technical Environment:
Configuration
02/2004 – 09/2005 Garland Computers Garland,
TX
Sr. I T Support/Sales Development Manager
• Tested, refurbished, and repaired all Desktops, Laptop, and server hardware and systems for end
users, small business customers, and incoming from vendors
• Business to business sales of networking and business technology.
• A Hands on “Start to Finish” Hardware and Software configuration of refurbished servers from
one machine to fully populated racks.
• Sales, testing and configuration of recertified enterprise class tape drives, libraries as well as
NAS units from Maxtor, Seagate and Promise Technology.
• Seller qualification and implementation of eBay World Seller Program.
• Analyzed, Planned and Executed an export Program that entailed leasing warehouse space that
used contracted drop shipping services in three countries to market off lease and refurbished
goods to various foreign markets
• Provided support and constant analysis of foreign market values of equipment for export through
proprietary a partially proprietary system I developed.
• Personally accrued approximately $250K in gross sales for 1st quarter 2005.
• Analyzed remarketing potential, Developed remarketing models for product offered at large IT
Exchanges. Arranged and pre-planned palletizing, handling and Transport for goods purchased at
said exchanges. Planned and Directed Refurbished Remarketed (both Domestic and Foreign)
goods purchased.
• Established successful retail outlet for end consumers.
• Designed and implemented refurbishing and remarketing program.
• Lead and prospect development for sales and business liquidation.
• Product research and procurement for domestic and international sale.
• Statistical research and business analysis modeling.
• Management of a 5 person support team.
• Implemented sales strategies based upon statistical analysis of current market trends and
competition.
• Technical Environment: Windows XP, Windows Server 2000, Linux, Remote Access, Wireless
Network Configuration, LAN
1998 – 10/2003 I ndependent EBay Sales / DBA: James Kanora
• Specialized in selling small and exclusive computer parts on eBay and direct to dealers through
email, fax and direct solicitation.
• Experimented with a wide range of products from reselling new products to salvage equipment.
2000 – 2001 PC Gallery
G reenbrook, NJ
Lead Desktop Support
• Head technician for retail and wholesale system builder.
• Specialized in training of technicians, in-house and on-site repair, as well as shop and retail store
management.
• Contributed to growth by initiating and supporting programs to increase sales through advertised
specials as well as supporting the existing customer base.
• Expanded sales through direct contact with local area businesses and volume discounting.
1998 – 2000 Ben’s Computer Technologies M ansfield, PA
Lead Desktop Support
• Head technician for retail system builder and repair shop.
• Specialized in new system builds and repairs.
• Dealt directly with individual and business customers in-store and on-site.
• Assisted with retail store management and maintained shop inventory.
Education:
• B.A., Anthropology/Sociology, Mansfield University, Mansfield, PA
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