Customer Service Technician

C H R I S T O P H E R A . G R AV E S

* * * * * H R A S H E R L O O P • W E S T E R V I L L E, O H I O • 4 3 0 8 1 • ( 6 1 4 ) 6 5 7 - 8 4 6 2 • C H R I S T O P H E R . G R AV E S @ YA H O O . C O M

PROFESSIONAL OBJECTIVE

I’m looking for new opportunities and challenges that will allow me to utilize experience and education in creating a safer

working environment. With more than 20 years of safety experience, an extensive knowledge of chemicals and chemical hazards

and working knowledge of various manufacturing techniques and safety practices; I have a proven safety record and a personal

drive to succeed. Through multiple promotions within a short period of time combined with a passion to insure fellow coworkers

remain protected, I seek to offer that same commitment to a thriving and growing corporation. My background with hazardous

chemicals across such industries as ceramic manufacturing, activated charcoal, and chemical coatings production along with real

world knowledge of the hazards involved with handling and manufacturing such chemicals, allows me the opportunity to make

our work place a compliant and safe environment.

SUMMARY OF QUALIFICATIONS

Multi Project Management Sales Support

Database Management Budget Management

Excelled at Customer Service Excellent Organizational Skills

PROFESSIONAL EXPERIENCE

The Sherwin-Williams Company, Columbus, Ohio

Laboratory Technologist II 2012 – Present, Laboratory Technologist I 2010 – 2012, Quality Control Technician III 2010 –

2010, and Quality Control Technician II 2005 – 2010

• Delegate and assign projects in the absence of my supervisor. I am also my supervisor’s choice to take on additional task

and projects.

• Recently took Six Sigma training and working on a cost reduction project.

• Direct experience with first aid and accident management

• Central Safety Committee for the Columbus Plant, currently

• Accident Investigation Team for first shift, currently

• Risk Assessments Team for first shift, currently

• R&D Lab Safety Team for first shift

• Team Awareness member and writer

• Team leader of GAP Analysis Chemical Management Team 2011 (Completed set goals 2 months ahead of scheduled

completion date)

• First Shift Safety response team and certified Heart saver CPR & AED and 1st Shift Fire Brigade team

• Past team leader of the Safety Blitz Team for continuous improvements

• Past member of SMART Card Team assembled to achieve VPP Star status

Akzo Nobel Coatings, Inc., Columbus, Ohio

Exposure Program Coordinator 1998-2005, Warranty Technician 1996-1998, Senior QC Technician 1996 – 1996 and QC

Technician 1994 – 1996, Senior Lab Technician 1993 – 1994, and Junior Lab Technician 1992 – 1993

• Worked and complied with OSHA and EPA regulations within the chemical coatings industry and receiving extensive

training on a yearly basis

• Interacted with (internal/ external) customers and also external vendor

• Experienced trainer of seasonal employees and full time personnel to perform data entry, ASTM testing methods and

daily task

• Lead special projects from start to finish, including setting up panel presentations, evaluation of data collection.

• Performed daily laboratory cleaning and handling disposal of hazardous waste and non-hazardous waste per EPA and

OSHA requirements

EDUCATION AND TRAINING

B.S. Occupational Safety and Health program with honors “Cum Laude”

Columbia Southern University located in Orange Beach, AL. 2008 – 2011

American Society for Safety Engineers (ASSE) Student Member 2008 – Present

Environmental Science Safety & Health, COLUMBUS STATE COMMUNITY COLLEGE

Columbus Ohio 2005 -2008

Kepner –Tregoe Problem solving and decision making training 2013

Six Sigma Training 2012

OSHA 8 hour Hazardous Waste Operations & Emergency Response (HAZWOPER) 2008

Health & Safety Refresher Training

CHRISTOPHER GRAVES

OSHA 10 & 30 hour Occupational Safety and Health Training Cards 2007

Recipient of the Lew Lawson Memorial Grant from CDIC (Chemical Society) 1999

A.D., Ceramic Technical Engineering, HOCKING COLLEGE, Nelsonville, Ohio 1989 – 1992

DACC South Campus Building Advisory Team Member 2013– Present

REFERENCES AVAILABLE

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