Manager Sales
Resume:
Brian Reeves
Hoschton, Georgia
**********@*****.***
Summary:
Experience: Sears Imported Autos Minnetonka, Minnesota
Network and Systems January 2005 to March 2013 Administrator/Windows Engineer
Analyzed equipment performance records in order to determine the need for repair and replacement.
7+ years of applied experience with demonstrated skills in project management experience.
I have 8+ years of experience with Help Desk Support supporting MS Office, Outlook, and Microsoft OS’s. Experience with Office 2007 Pro, Windows 7, Windows XP, Microsoft Windows Server
I have 8+ years of experience with Cisco, BlueCoat, Checkpoint Jupiter, Firewalls and switches.
7+ years of applied experience with demonstrated skills in IT Security.
7+ years LAN/WAN network operations experience.
7+ years’ experience administering Windows Servers.
Ability to install, configure and maintain PC’s, networks and related hardware / software
4 years of experience as a Multimedia Specialist 2D-3D Video Encoding.
Understanding of windows file shares and shared printers
Knowledge of computer networking systems, network hardware and peripheral equipment
Financial Software: Netstar, Reynolds and Reynolds
Ability to multitask in a fast paced environment
Strong organizational skills including prioritizing multiple responsibilities and deadlines
Strong troubleshooting skills and ability to identify issues and implement solutions
Demonstrated commitment to process improvement initiatives and productivity programs
Excellent oral and written communication skills
Excellent interpersonal skills
Working knowledge of Eclipse ERP system Microsoft SQL Server Microsoft Share Point 2010, Microsoft Windows Server 2003, 2008, 2012 Microsoft Windows XP, Windows 7, and Windows 8
Experience with MS SQL 2005, MS Exchange 2007/newer, Active Directory, 2003/2008, MS Office 2007, Microsoft Dynamics GP, Stromberg/Kronos
An understanding of Operating Systems and Storage concepts, protocols, and industry standards.
An expert level System Virtualization (VMware or MS Hyper-V), Storage Area Networks (SAN), Network Attached Storage (NAS), Enterprise backup and recovery/Data Protection, System Automation, Cloud Computing, Desktop Management, Operating systems, Windows Server, Windows Desktop, Apple MACOS, RedHat, Solaris, Novell, AIX, SUSE, Microsoft Products, Windows XP and Vista, Exchange Server, Symantec Anti-Virus and Backup Exec, SQL Server and Microsoft Office product system hardware.
In-depth understanding of the following areas: System Virtualization, Storage Area Networks(SAN), Network Attached Storage(NAS) Enterprise backup and recovery/Data Protection, System Automation, Cloud Computing, Desktop Management, Operating systems, Windows Server, Windows Desktop, Apple MACOS, RedHat, Solaris, Novell, AIX, SUSE, Dell, HP, IBM, Adtran, 3Com, Sonicwall, Cisco, and Netgear system hardware
Prior experience as an IT Manger or Systems Administrator
Executed daily operations of Sears Imported Autos Network
Planned, coordinated, and implemented network security measures in order to protect data, software, and hardware.
Wrote, designed and produced my own SIA Group Policy, PowerShell Scripting, Windows Updates management System, and software updates.
Coordinated with vendors and with company personnel in order to facilitate purchases.
Was instrumental in Sears Imported Autos Media Center HDTV Commercials including design, and Video Encoding.
Maintained an inventory of parts for emergency repairs.
Managed 2 Cisco Firewalls and achieved significant improvements in Security, and bandwidth management.
Researched new technology and implemented it and recommended its implementation to a successful network design.
Trained all employees in all computer software.
Maintained logs related to network functions, as well as maintenance and repair records.
Supervised and managed VMWare Images for 350 Users for Windows XP with VMWare Server, VMWare Workstation, VMWare’s Site Recovery manager.
Conferred with GM and Owner how to solve existing system problems.
Supervised and forced group policy in 6 groups, resolved conflicts with Symantec endpoint protection with group policy issues.
Diagnosed hardware and software problems, and replaced defective components.
Successfully managed a 350 user within 6 Group Policy, with Microsoft Active Directory, and Microsoft Exchange Server with server Migration of 350 users.
Performed data backups and disaster recovery operations.
Successfully handled all help desk tickets averaged 30 tickets a month.
Maintained and administered computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.
Structured and maintained a clean network data center environment.
Operated master consoles in order to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
Organized all Help Desk tickets with Spiceworks.
Designed, configured, and tested computer hardware, networking software and operating system software Windows 7, Windows 2008rc2, Windows 2002 Professional, and Windows XP.
Performed routine network startup and shutdown procedures, and maintained control records.
Served as Network Engineer and System Administrator for Sears Imported Autos including a full Network Upgrade 2009, Pop Communications ISP, Cisco ASA 5505 Firewall, 8 Cisco Me 2600X Switches, Bluecoat ProxySG, Checkpoint4000 Appliances, and Checkpoint Threat Cloud Emulation Service. HP Server ProLiant ML350e Gen8, Reynolds and Reynolds Server: HP ProLiant DL360p.
Recommended changes to improve systems and network configurations, and determined hardware and software requirements related to such changes.
Restructured and improved bandwidth management, Cisco Firewall configuration’s, Firmware Upgrades, Network Cable management
Gathered data pertaining to customer needs, and used the information to identify, predict, interpret, and evaluate system and network requirements.
Responsible for all help desk tickets from Spiceworks.
Monitored network performance in order to determine whether adjustments needed to be made, and to determine where changes will need to be made in the future.
Responded to written and telephone requests for help desk tickets
Trained people in computer system use, Smartphones and tablets.
Researched and recommended Cisco, Jupiter, Bluecoat ProxySG, and Checkpoint network hardware.
Loaded computer tapes and disks, and installed software and printer paper and forms.
Represented Sears Imported Autos with Customer Driven to Delight
Sears Imported Autos Minnetonka, Minnesota
I.T Manager/ Network System January 2005 to March 2013
Administrator
CompUSA Minnetonka, Minnesota
A+ Computer Lead Technician August 2005 to August 2010
Blockbuster Video Duluth, Georgia
Sales Manager January 1998 to May 2004
The Covenant Group Duluth, Georgia
Help Desk Level 3 Support May 1998 to January 2004
Education: DeVry University Alpharetta, Georgia
Information Systems 2006 GPA: 3.8 2006
DeVry University Alpharetta, Georgia
Computer Science 2006 GPA: 3.8 2006
Providence Christian Academy Lilburn, Georgia
College Prep Degree GPA: 3.8 2002
Microsoft Certified Solutions Expert
Microsoft Certified Professional
Microsoft MCSA Certification 2003
CompUSA Certifications
A+ Essentials 2006
A+ IT Technician 2006
A+ Remote Support Technician Designation
A+ Depot Technician Designation
A+ CompTIA Certification
Dell Certification
Linux Operating System
CompTIA N+ Professional Certification
CompTIA Network+(2009 Edition) Exam
CompTIA Security+ Certification Exam
Microsoft Windows Server 2008 Certification
Apple Macintosh Technician Certification
Cisco Certification
• Entry Networking Technician (CCENT) certification
• Network Associate (CCNA) certification
• Network Professional (CCNP) certification
• Internetwork Expert (CCIE) certification
Professional References:
Sears Imported Autos
13500 Wayzata Blvd. Minnetonka MN 55305
Don Davidson
Dealer Principal
Tori Payne
Human Resources Manager
Mike Roeder
General Manager
Steve Johnson
Facilities Manager
Gary Emfield
Mercedes-Benz New Vehicle Sales Manager:
CompUSA
11500 Wayzata Blvd, Minnetonka, MN.
Tel: 952-***-****
AudienceOne
6428 Falling Water Lane, Hoschton, Ga.
Owner: Jeff Reeves
Tel: 770-***-****
Blockbuster Video
6525 Sugarloaf Pkwy,
Duluth, GA. 30097
Tel: 678-***-****
The Covenant Group
11330 Lakefield Drive,
Duluth, GA. 30097
Tel: 678-***-****
Contact this candidate