Skills:
Bilingual-Spanish; ability to work with individually and team environments;
good oral and written communication skills; ability to work well under
pressure and manage multiple, concurrent and conflicting priorities and
deadlines. Dynamic Computer Technician experienced in all aspects of
hardware, software and operating systems maintenance and repair. Possesses
in-depth knowledge of advanced diagnostic techniques..
Knowledge:
Working knowledge of TCP/IP networking. In-depth knowledge of windows OS.
Working knowledge of
Linux operating system. Comprehensive trouble shooting skills
Equipment:
Dell equipment used: multiple Precision and Optiplex workstations, Power
Edge Servers, Dell 12-bay Power Vaults; Rorke Data equipment used: Aurora
Galaxy Raid; Proxim access points: AP600, AP700, AP800; Cisco Systems
access points; Primera Corporation equipment used: Bravo II, Bravo XI,
Bravo 4101, in CD/DVD burning and blu ray
Experience
2/2004 - 7/2013 L-3 Mobile Vision, Boonton, New Jersey
Production I.T. Technician (2006-
2013)
Receive purchase orders in MAS
. Review packing lists for accurate count to items
received
. Input receipts in MAS per purchase order
. Pass receipts to accounting for payment
Access points and dvr security configurations
. Configure dvr FB1, FB2, FB3 with 802.11 a/b/g/n
. WEP, WPA, WPA-PSK, WPA2
. Access point programming
. Create complex maximum security passwords to
protect proper download of dvr video files
. Write or update excel sheet for customers records
to be used by service
. Attach excel sheet to customers profile in
saleslogix
Manuals
. Record cds / dvds and print label of the latest
releases of all software and/or manuals for customers
Inventory and orders
. Keep count and order all related parts for the
access points, dev pc's, manual discs, manual cases,
Rimage accessories
Servers and backup stations
. Receive, confirm, and label servers according to
our part numbers
. Weekly inventory to ensure accurate counts with
Implementation Coordinator
. According to schedule of shipping and
installations set by Implementation Coordinator
. Configure server, backup station as per build
procedure
. Request RA# for new failed equipment depending on
manufacturer (Edmond Marks or Korea)
. Keep track of serial number going and coming back
for inventory counts
Shipping (2004-2006)
. Handle all outbound UPS, FedEx, Airborne, and DHL
packages, and same day deliveries
. Maintain vendor relations with various freight and
messenger companies
. Take inventory of all supplies, order, and restock
locations
. Oversee and operate computerized inventory system for
numerous clients
5/2002 - 2/2004 Print Communications Group, Fairfield, New Jersey
Traffic Manager
. Handle all inbound and outbound UPS, FedEx, Airborne, and
DHL packages, and same day deliveries
. Receive and verify printing paper according to grade,
size and vendor
. Maintain vendor relations with various freight and
messenger companies
. Operate pallet-jack and electric and propane powered fork-
lift
. Distribute supplies to appropriate personnel
. Take inventory of all supplies, order, and restock
locations
. Oversee and operate computerized inventory system for
numerous clients
. Comprehensive documentation in the SLX ticket system
Education
6/ 2001 PC Age, Parsippany, New Jersey
Diploma in Internetwork Engineering
. Certifications: A+ Service Technician, Microsoft
Certified Professional
6/ 1994 Union Hill High School, Union City, New Jersey
Diploma