Customer Service Sales
Resume:
Jamison Daigle
Baton Rouge, LA *0816
*********@*****.*** ? 225-***-****
Skills:
Strong Sales and Customer Services Skills Experience in LAN and VLAN
technology, Remote Desktop
Experience with Microsoft Server 2008 Microsoft Word, Exchange, VM Ware,
active directory
Management and Problem Solving Skills Working with Windows 7,XP,Microsoft
tools/applications
Break down and rebuild computer hardware Working knowledge of standard
networking systems
Troubleshoot network printers, scanners and pc's Configuring VOIP phones
and installing IP phones
Education:
2012 - Present ITT Technical Institute Baton Rouge, LA
Pursuing an Associate of Science Degree in Network Systems Administration
Anticipated Graduation Date: June 2014
2000-2004 Louisiana State University Baton Rouge, LA
Pursued a Bachelor of Science in General Studies major w/minors in
sociology, psychology, history
25 credits remaining
Experience:
2012-2013
IT Administrator All Star Automotive Group Baton Rouge, LA
. Assisted end users in troubleshooting IT related issues and worked as
a field technician
. Assisted in setting up network rooms, switches, routers, and
troubleshooting T1 and T2 servers
. Building system images with windows 7
. Set up Active Directory, Microsoft Exchange and software required for
new hires
. Set up IP phones and assigned phones to employees through Cisco Unity
and Unified Administration
2011 - 2012
Lowes Corporation Baton Rouge, LA
Customer Service Associate (Part Time)
. Assist customers with proper stock/inventory while providing
information on store items, ordered supplies and installation sales
2011- 2012
Mobile Sales Consult (Part Time) Best Buy Co. Baton Rouge, LA
. Managed financial services, trained at employment development
meetings, assist customers with phone and accessories, provided
product knowledge on new technology in mobile communications,
. 5th in district for financial recruiting (credit card sign-ups)
2009-2010
Customer Service Associate JCPenney Baton Rouge, LA
. Assisted customer with upscale jewelry, extend product knowledge,
education customers on items and warranty services
2006-2008
Direct Bank Representative Capital One Bank Baton Rouge, LA
. Worked in loan department making outbound calls to refinance mortgage
loans and consolidated debt while offering lower interest rates, and
Marketed Business to Business lines of credit
2005-2006
Loan Originator Aegis Lending Corporation Baton Rouge, LA
. Contacted customers to educated them regarding mortgage refinancing
. Processed loans, worked with underwriters and reviewed/analyzed credit
reports
2002-2004
Production Engineer (while in school) Clear Channel Radio Baton Rouge,
LA
. Maintained own radio show called Game Day JFD; interviewed teams and
coaches
. Made sure station computers were up and running; worked with helpdesk
and submitted support tickets
. Entered radio spots, sold radio ads for producers and monitored four
radio stations
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