Laurie Lipton Sills

*** ***** **** ****** *****, NC 28339 • ab635p@r.postjobfree.com • 678-***-****

Objective

Obtain a challenging and rewarding position in sales and customer relations working for an outstanding company.

Skills and Attributes

• Successful sales and customer service experience in multiple verticals

• Excellent written and verbal communication, decision making, leadership, and research skills

• Exceptional track record in consultative, customer-facing roles

• Comfortable with high volume workloads within a deadline driven environment

• Proficient use of Office including Microsoft Word, Microsoft PowerPoint, Microsoft Excel, and Sage MAS. Readily capable of working with Open Source solutions. (Open Office, etc.)

Professional Experience

Sales Leader, VINEYARD VINES: Atlanta, GA

October 2012-September 2013

• Top performing rep at upscale national clothing retailer. Promoted to sales floor leader. Year to date sales 167% over FY2012.

• Created and maintained a client database to more effectively communicate product arrivals and promotional events targeting top 30% of customers.

• Developed daily and hourly sales plans and directed sales efforts to meet these goals.

• As assistant event coordinator helped build relationships with non-profits throughout Atlanta driving traffic and sales.

• Helped train and develop new associates.

• Recognized as top performing rep in ‘Lenox’ line. Achieved 114% and 120% against goal in Q1 & Q2.

Super Yacht Stewardess: Caribbean, South Florida & New England

September 2010 - September 2012

• Traveled domestically and internationally for two years in various support roles aboard 110’ to 170’ motor yachts. Responsibilities included full range of duties associated with maritime environment.

• Coordinated activities ashore for owners and guests. Responsible for trip planning, provisioning and host and guest services.

• Responsible for inventory management and logistics.

Program Sales Representative, THE ICEBOX: Atlanta, GA

December 2007 - September 2010

• Principal account representative for five major accounts combining for $1M in annual revenue. Responsible for overall account management.

• Managed customer relations, assisted customers in designing product portfolios that best represented their needs, achieved customer satisfaction metrics and resolved customer concerns.

• Worked consultatively to build relationships and drive business within accounts.

• Coordinated company participation and marketing efforts associated with numerous charity and non-profit events.

Education

Bachelor of Science in Communication Arts: Emphasis in Public Relations – May 2007

Georgia Southern University - Statesboro, GA

• College Activities - Kappa Delta Sorority, Member of Public Relations Student Society of America, Society of Communication Scholars.

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