Customer Service High School

Terrence Woods 562-***-****

**** **** ****** **.,, **** Beach, CA 90805 *******@*****.***

Professional Profile

Seeking to obtain a team based position in the field of Customer Service that advocates beneficial

growths and advancements.

1. Able to multi task in a high volume, high stress environment.

1. Exceeded performance quotas and benchmarks.

1. Experienced with customer service

1. Proficiency with cash register, computer, and copy machine operation

2. Quick and diligent learner

2. Great attendance records

2. Positive and responsible team member

2. Goal oriented

Professional Accomplishments

Certified Forklift Driver

• Qualified for operation and training

Guard Card Certification

• Licensed for Security services

• Hours of training

Work History

• Gave great customer and hospitality services

• Experience with handling food

• Closing and opening of store facility and registers

• Stock experience

• Server

Cold Stones, 5107 Candlewood St., Lakewood, CA 90712-1921

March 2010- September 2010

• Retail Experience

• Greeted and assisted customers accordingly

• Inventory process and handling experience

• Cleaning of work area

• Sales Associate/Shoe Department

JC Penny’s, 5250 Faculty Ave., Lakewood CA 90712

November 2012-May 2013

• Strenuous packaging processing

• Administered transition of shipment

• Handled and monitored exclusive inventory

• Package Handler

FedEx Ground Warehouse, 1725 Charles Willard St. Carson CA

February 2012-May 2013

Security Guard

Universal Protection, 340 Golden Shore Long Beach, CA

April 2013-Current

• Foot patrol of interior and exterior areas of assigned locations

• Enforce rules, regulations, policies, procedures, and respond to emergency situations

requiring security assistance

• Write detailed narrative reports and maintain daily activity reports (DARs)

•

Education

High School Diploma

Lakewood Senior High School, Lakewood, CA

September 2006-June 2010

El Camino College, August 2010-Currently Enrolled

Communications Long Beach, CA

Major/AA Degree

References

More information available upon request.

Ladell Benjiman – 562-***-****

Ryan Jenkins – 562-***-****

Wilma Henderson – 310-***-****

Channon Alexander – 562-***-****

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