Manager Quality

ROHIT AJMERA US Citizen

******.*****@*****.*** 919-***-****

PROFESSIONAL SUMMARY

Over 8 years of extensive experience in all phases of Software Development Life Cycle and broad

contribution to Analysis, Design, Development, Deployment, and Testing of Software Applications. Adept

at using both manual and automated testing tools to troubleshoot systems, integration, user acceptance,

positive and negative, functionality, and regression. I am experienced in defining Testing Methodologies,

designing Test Plans and Test Cases. Developed and Maintained Test Scripts, analyzed bugs and interacted

with Development team in fixing the defects.

SPECIFIC EXPERTISE

Certified in Linux Administration.

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Experience in Software Development Life Cycle including Requirements, Analysis/Design,

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Development, Deployment, and Testing.

Skilled in Testing Set top Box, Client/Server and Web based applications across Multi Platform

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environments.

Expertise in Automation and Manual Testing.

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Helped in developing the Test Plan, Test Scripts and Test Cases for Functional, System, Integration,

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UAT, and Regression testing based on the Design Document and Business Requirement Document.

Experience in writing Data Driven Test scripts in QTP from scratch by hand scripting to make the

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best use of the native functions.

Automate the QA processes using QTP, Rational Robot, LoadRunner, Rational Test Manager,

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Mercury Test Director, and Clear Quest.

Good Working knowledge of Databases like Oracle, DB2 and MS SQL Server with PL/SQL.

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TECHNICAL SKILLS

Testing Tools: QuickTest Pro, WinRunner, LoadRunner, HP Quality

Center/ALM, Microsoft Visual Studio, IBM RequisitePro, Test

Manager, Robot, ClearQuest, Test Foundation Server,

Methodology: RUP, UML, Agile, Scrum, Waterfall

Platforms: Windows 98/2000/XP/Vista, Unix, Red Hat Linux, DOS

Languages: C, C++, JAVA, Visual Basic, VBScript, HTML, XML, TSL

Database: MS Access, SQL Server 2008 and 2010, Oracle 10g and 11i

Platforms: Windows 98/NT/2000/XP/7, Unix, Red Hat Linux, DOS

Software: Microsoft Office, Visio, PowerPoint, Sharepoint

Protocols: TCP/IP, HTTP

PROFESSIONAL EXPERIENCE

Mckesson Provider Technologies, Charlotte, NC Mar. 2011 – Present

QA lead/ Sr. Software QA Analyst

McKesson Provider Technologies is a healthcare IT company, dedicated to delivering comprehensive

solutions with the power to make a difference in how you provide healthcare. I am involved in writing

scripts for Paragon Applications developed in Powerbuilder 12.0 across different environments.

Responsibilities:

• Understood the User guide of the Paragon Application and developed a concise Test Plan defining

the Goals and Strategy of testing in Quality Center/ALM.

Created Functional Test Cases in Quality Center/ALM.

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Categorized the test cases based on their modularity, functionality and priority.

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Automated the test cases specified in Quality Center by creating Test Scripts in QTP using the

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MATS Framework (Mckesson Automation Testing Solution).

Assigned task to all testing team members and ensure that all of them have sufficient work in the

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project.

After running the Test Cases, Test Metrics are also collected using Quality Center.

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Assisted in executing the test scripts, analyzed the results and documented the reports.

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Tracked the progress of test case planning, implementation and execution of the results.

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Implemented the defects in QTP Regression tests.

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Defects are reported and tracked using TFS.

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Reviewed various reports prepared by Test Engineers.

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Attend Weekly Team Meetings.

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Motivate team members.

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Organize /Conduct internal trainings on various products.

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Send the status report to Manager.

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Environment: QTP 11.00, HP Quality Center/ ALM 11.0, Win XP Professional, Powerbuilder11.5.1/12.5.1,

SharePoint Server 2007, Test Foundation Server, Vantive, SQL Server.

Wells Fargo Bank, Charlotte, NC Sept. 2009 – Mar. 2011

QA Lead/ Sr. QA Engineer

Wachovia is a diversified, wholly owned financial services subsidiary of Wells Fargo. As an independent

company, it was the fourth largest bank holding company in the United States based on total assets. The

project dealt with the Wealth Merger Integration of web based applications used in Investment Management

and Trust. I was involved in testing various applications such as New Account Monitor, Service View, Task

Tool Management, International Database, Administrative Account Review, Account Master, Trust

Insurance Integration, and Transition Tool Managament to verify the functionalities as per their BRDs using

distinct data set for both east and west users and validating the data with SEI Code Master.

Responsibilities:

• Understood the Business Requirement and developed a concise Test Plan defining the Goals and

Strategy of testing in Quality Center.

Created System/Integration Test Cases in Quality Center to cover the GUI functionality.

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Modified and documented scripts for regression testing using QTP.

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Executed the test scripts, analyzed the results and documented reports.

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Tracked the progress of test case planning, implementation and execution of the results.

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Automated the test cases specified in Quality Center by creating Test Scripts in QTP. After running

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the Test Cases, Test Metrics are also collected.

Performed data driven testing using Data table in QTP and verified that the application was

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working properly with different country specifications.

Worked extensively on LoadRunner for Performance testing, created virtual users and scenarios, set

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up transactions between steps and actions and created rendezvous points to mimic a real world

scenario closely.

Closely interacted with developers to fix bugs.

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Defects are reported and tracked using ALM.

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Environment: QTP 9.50 and 11.00, HP Quality Center, Load Runner 9.10, Performance Center 9.10, Win

XP Professional, JAVA and .NET, Share Point Server 2007.

CITI Bank, New York, NY Apr. 2008 – Sept. 2009

Sr. QA Analyst

Citigroup Inc. is today's pre eminent financial services company, with some 200 million. Customer

accounts in more than 100 countries. ClickCiti is an online banking solution for customers to do online

banking by logging in to the website. They can access their bank accounts, credit card information, do

account transfers, order new checks, pay bill online etc. The project dealt with GUI, Functionality and back

end testing. For back end, Oracle 8i was used and server side scripting was implemented using JAVA.

Responsibilities:

• Gathered specifications and requirements from development personnel prior to application testing

Created Automation Test plan, Test Cases and Test Scripts (QTP) for Functional, Integration,

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System, and Regression testing phase for over all system.

Created and manipulated Traceability matrices, Test execution documents for respective modules

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and overall system for each product release.

Modified and documented scripts for regression testing using QTP.

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Executed the test scripts, analyzed the results and documented reports.

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Used SQL queries to perform Back end testing of the database.

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Prepared Test sets, all possible combinations of the data (+ve, ve and boundary limits) required to

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test each requirement and created Data Driven automated scripts using QTP.

Performed Performance testing using Load Runner

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Simulated multiple Vusers scenarios using Load Runner.

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Closely interacted with developers to fix bugs.

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Defect reporting and tracking was done using Quality Center.

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Environment: Weblogic, Quick Test Pro 9.2, HP Quality Center, Load Runner 9.10, SQL & Oracle, Win

XP Professional, JAVA.

HSBC Bank, New York Nov. 2006 – Mar. 2008

QA Analyst

The HSBC Group is one of the largest banking and financial services organizations. Internet Banking is a

web based JAVA application that provides online banking with powerful security and monitoring features.

One of the most important enhancements that involved very strict check of security was the feature that

enabled customer to configure usernames and passwords of all his accounts here with the HSBC bank

account. This gave the user the facility to manage all his accounts by just logging into HSBC site.

Responsibilities:

• Understood the Business Requirement and developed a concise Test Plan defining the Goals and

Strategy of testing in Quality Center.

Executed test cases from test case document for System, UAT, Smoke, Functional, and Integration

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testing.

Executed Manual Test Cases by using positive and negative data inputs. Reporting results and

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defects in Quality Center.

Automated the test cases specified in Quality Center by creating Test Scripts in QTP. After running

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the Test Cases, Test Metrics are also collected.

Involved in Back end testing using SQL queries to validate the data in the back end.

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Performed data driven testing using Data table in QTP and verified that the application was

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working properly with different country specifications.

Worked extensively on LoadRunner for Performance testing, created virtual users and scenarios, set

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up transactions between steps and actions and created rendezvous points to mimic a real world

scenario closely.

Documented the errors using Mercury Quality Center and tracked them to completion by

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communicating and co coordinating with the development as well as the support group.

Environment: QTP 9.0, Mercury Quality Center, LoadRunner, Oracle 9i, and SQL.

Vonage Holdings Corp., Holmdel, NJ Jan. 2006 Oct. 2006

QA Engineer

Vonage is a leading provider of broadband telephone services with 2.4 million subscriber lines. The award

winning technology enables anyone to make and receive phone calls with a touch tone telephone almost

anywhere. Vonage corp. upgraded its previous AMDOCS billing platform with the AMDOCS Enabler

product allowing for modular enhancements based on Vonage requirements. It empowers customers to offer

payment flexibility for voice, data, content and commerce services, this includes prepaid, postpaid and

nowpaid.

Responsibilities:

• Analysis of Business and Requirement Specifications. Designing Test Lab and formulation of Test

Strategy, Test Plans and Test Cases in TestDirector for the Functional, Integration, End to End,

Usability, Security, Regression and Smoke testing.

Categorized the test cases based on their modularity, functionality and priority.

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Participated in internal design review of testing materials and external design reviews with the

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customer to get his approval for the Test Requirements and scenarios to be tested.

Created Manual test cases in Mercury Test Director.

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Created Java script and executed those scripts to verify complex system requirements and database

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testing.

Scripting and Executing Automated test scripts for the Regression Testing and other mini releases

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using WinRunner.

Tracked the progress of test case planning, implementation and execution results.

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Documented the defects using TestDirector and tracked them to completion by communicating and

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co coordinating with the development as well as the support group.

Environment: HTML, XML, SQL, UNIX, Win NT, Mercury TestDirector, WinRunner.

Farmers Insurance Group, Los Angeles, CA Jan. 2005 – Dec. 2005

QA Tester

Farmers Insurance Group is the country's third largest writer of both private passenger automobile and

homeowners insurance. They are engaged in property, casualty and life insurance and reinsurance,

investment management and insurance claims management. This application is developed to enhance its

claims processing capability by implementing it using Siebel 6.x. The application consists of different

modules including claim creation, claim units creation, setting up reserves and making payments.

Responsibilities:

• Managed, Documented and Controlled all the test cases, test scripts and test results using Rational

Test Manager

Analyzed system requirements and developed detailed Test Plan for System Testing.

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Accomplished 60% of automation test scripts for the GUI, Functional, Data Driven and Regression

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testing using Rational Robot and maintained function library files using SQA Basic

Introduced various GUI and Object checkpoints to verify the actual behavior of the application with

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the expected in Rational Robot.

Performed Integration Testing, Performance Testing and final System Acceptance Testing

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Collected test metrics weekly from the Clear Quest database that reflected the current status of the

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test execution and the state of the defects.

Analysis of the results using report analysis graphs and reports ensured the stability of the

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application under extreme load conditions.

Environment: ORACLE 6i, SQL Server, Windows NT and 2000, TestManager, Rational Robot,

ClearQuest.

EDUCATION

Pursuing MBA from East Carolina University

Bachelor of Science in Computer Science, North Carolina State University, Raleigh, NC – Dec. 2004.

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