Customer Service Assistant
Resume:
Stacy Gurley
Georgetown, Texas *****
objective
Seeking to obtain full time employment, with benefits package, advancement possibility, and a
long term employment commitment.
Experience
May 2011 Jan 2013 VMware Austin, TX
Sales Administrative Assistant
Answer multi line phone system
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License transfers and merges
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Assist with customer facing issues
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Pull and analyze multi year reporting
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Maintain and update accounts in Salesforce.
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Assist with all non revenue generating issues
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Assist 17 sales account executives
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May 2008 May 2011 Zwicker and Associates Taylor, TX
Litigation Assistant
Answer multi line phone system
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Help maintain over 2500 active litigation files for the entire state of Texas
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Process all incoming mail/faxes
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Help maintain and coordinate attorney’s trial/hearing calendar
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Communicate with legal process servers to maintain documentation of
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completed suites served
Coordinated 30 coverage attorney’s schedules and billing for court
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appearances
Maintain schedule for ordering and replenishing office supplies
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Provide professional development training for more than 10 employees
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Lead interviewer for staff hiring
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January 2007 – May 2007 Amabile Performance Horses Grandview, TX
Barn Assistant
Maintained equine feeding schedule for up to 20 horses
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Daily maintained stalls for up to 20 horses
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Maintained training schedule for all competition horses
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November 2006 – January 2007 Austin Polo Club Austin, TX
Barn Assistant
Maintained equine feeding schedule for up to 52 horses
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Daily maintained stalls for up to 52 horses
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Provided training assistance for boarders
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June 2003 – December 2006 Progressive Office Systems Georgetown, TX
Office Assistant
Answered phones and greeted walk in customers
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Provided full customer service
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Scheduled repair calls for all office equipment customers
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Made daily bank deposits (restrictively endorse checks, complete deposit forms, and
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transportation to bank)
Maintained 500 + customer files
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Sorted and delivered office products for 500 + customers
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Organized and helped to orchestrate major deliveries for beginning of school year
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supplies to 6 school districts
June 2003 – December 2006 Cait Cass Farms Georgetown, TX
Equine Manager
Set rotating riding schedules for all horses
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Set and supervise all vet and farier appointments for all horses
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Set race schedule for the year for all horses
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Prepared and loaded truck and trailer with feed and equipment for all events
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Drove truck and trailer to all events
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Lived on sight to maintain truck, trailer, horses, tack and feed for all events
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January 1995 – June 2003 Windsong Farms Georgetown, TX
Office Assistant
Filed all payment receipts and liability release forms
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Made daily bank deposits (restrictively endorse checks, completed deposit forms, and
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transported to bank)
Answered phones and greeted walk in customers
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Provided full customer service
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Riding Instructor
Taught small group and private lessons consisting of the principals of barrel racing, pole
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bending, and straightaway barrels, along with care and treatment of horses
Taught classes on Horse Confirmation and Horse Management
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Conducted private birthday parties, consisting of games and trail riding
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Outfitted riders and saddling of all mounts prior to lessons
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Organized and orchestrated the beginning segment of each lesson period so that 20 30
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students begin their lessons on time
Responsible for the proper assignment of horses to the appropriate pasture and/or stalls
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Worked with the vet when available to make sure the proper horse received the requested
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treatment (management of approximately 50 head of horses)
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June 2002 – August 2002 Live Oak Vet Clinic Liberty
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Hill, TX
Veterinary Assistant
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Cleaned stalls& fed 40 heard of horses
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Cleaned brush & rocks for landscaping on 50 acres
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Worked with the vet in palpating mares for insemination.
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Assisted the vet with routine appointments
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June 2003 –Present Personal Trainer
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Georgetown, TX
Set riding schedule for 3 5 horses owned by other people
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Teach speed event patterns to young horses
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Shape the temperament of young horses
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Communicating with parents regarding payment, scheduling and discipline for their child.
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Handled all monies and meet budgetary requirements as needed.
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Education
1999–2003 Georgetown High School
Georgetown, TX
2002 - 2003 Austin Community College
Austin, TX
2003 - 2004 Clarendon College
Clarendon, TX
2004 - 2006 Central Texas College
Killeen, TX
Equine Business Management degree
Available upon request
REFERENCES
Contact this candidate