***** * ***** ** ***** COWETA, OK. *****
MOBILE: 918-***-**** EMAIL: ************@*******.***
LAQUESHA CARTER
OBJECTIVE
To improve my skills within the work force as well as to perform my job
duties in the most professional way as possible and to adapt to any company
I work for.
EDUCATION
2012 - 2013 Epic Charter School
Diploma General Studies, also studies in computer technology and database
system
SKILLS
Ability to undertake any challenges I am faced with. Detail oriented
abilities to work in a fast paced, professional atmosphere. Proficient
operation of Microsoft Word, Excel, PowerPoint, and Outlook. Strong
organizational skills communication skills, ability to listen & follow
directions as directed, ability to work under minimum supervision, loyalty
to any company I work for etc.
PROFESSIONAL
EXPERIENCE
Eliot Management Group: March 2013 - July 2013
Tulsa, OK
Sales Representative
Duties: Sign deals, sell equipment, customer service, faxing documents,
copying documents, telemarketing, cold calls, go out in the field.
City of Tulsa
Tulsa, OK
Temporary Assignment September 2012 - January 2013
CSR/Account specialist
Duties: Providing professional quality customer service, answering general
questions/concerns. Modifying customers accounts. Putting in
complaints/requests. Answering inbound/outbound calls.
West Corporation: April 2011 - February 2012
Tulsa, OK
CSR/ Account specialist
Duties: Provide great customer service to my clients, handle inbound-
outbound calls, handle my clients acct such as make payment arrangements/
or discuss clients bill, processed credit card transactions, work at a fast
pace, handle general questions/concerns as well as difficult questions/
concerns, offer my clients the best value for their buck, kept them up to
date with the most high-tech equipment etc.
REFERENCES
Juanita Stewart, City of Tulsa- Training Coordinator (Supervisor)
Regina Issac, West Corporation- (Customer Service Representative)
Nancy Miller, West Corporation- (Supervisor)