Manager Service

Elicia A. Green

Phone: 770-***-**** Email: ************@*****.***

PROFESSIONAL SUM MARY

Director of Clinical Services offering over nineteen years of experience working with developmental disable adults,

child protective services, mental health and substance abuse population.

SUM MARY OF QUALI F ICATIONS AND SPECIAL IZED SKILLS

• •

Excellent interpersonal and coaching skills Team Building/ Process management

• •

Conflict Resolution Windows XP, Microsoft Office Suites –

• Word, Excel, Power Point, Outlook

Detailed-orientated

E DUCATION

Springfield College 2004

M.Ed, Psychology

Elms College 2000

B.A, Psychology

Springfield Technical Community College 1998

A.A, Liberal Arts

PROFESSIONAL EXPERIENCE

Gandara Center – Springfield, Ma 1/2012-6/2013

Clinician

• Case Management

• Referrals for In-Home Services

• Comprehensive Service Plans

• Collateral contact with community providers

• Clinical Documentation

• Crisis Assessments

• Insurance Claims

• Psycho-Educational Group

Behavioral Health Network- Springfield, M A 4/2007- 6/2013

C risis Clinician, per diem

• Crisis Assessments

• Utilize the DSM IV for Mental Disorder Diagnosis

• Community Referrals

• Determine individual’s risks in the community

• Collaboration with community providers

• Clinical Presentation to Hospitals and Insurance Companies

WestMass ElderCare, INC -Holyoke, M A 8/2010-1/2012

Case Management

• Referrals for In-Home Services

• Comprehensive Service Plans

• Face to Face Interviews with potential consumer

• Collateral contact with community providers

• Clinical Documentation

• Quality Improvement

• Outreach visits to elders

Robert F. Kennedy Children’s Action Corps- Springfield, MA 3/2007-10/2009

Clinical Case Manager/Assistant Program Director

• Intakes and Discharges

• Crisis Intervention

• Individual Service Plans

• Quality Improvement

• Clinical Documentation

• Community Referrals

• Work with Latency Age Boys

• Outreach visits with families

• Co-facilitate weekly house meetings

• Coordinate mandatory training’s

• Formal supervision of staff

Community Mental Health Affiliates Inc- New Britain, CT 10/2005-3/2007

Clinical Case Manager/Assessment Specialist

• Clinical Assessments

• Face to Face Interviews

• Psycho-Educational groups

• Community Referrals

• Clinical Documentation/Progress Notes

• Service Plans

• Crisis Intervention

• Clinical Consultation

Department of Families and Children Services -Lawrenceville, GA 11/2004-8/2005

Social Service Specialist

• Clinical Assessments

• Collaboration with community providers

• Preparation of Legal Documentation for Courts

• Face-to-Face Interviews

• Crisis Intervention

• Investigation of abuse and/or neglect

• Community referrals

• Counseling

• Service Plans

Contact this candidate