Customer Service Design

James Russell

*** ********* ***** ** ******* Alberta 403-***-**** *****.**.*******@*****.***

CAREER

OBJECTIVE: It is my goal to bring my strong work ethic and passion for excellent client

service to a challenging role as a drafting technologist within your

engineering company.

EDUCATION:

Sept. 2011-April 2013 SAIT Polytechnic, Calgary, AB.

Engineering Design and Drafting

Civil Major

SKILLS:

Supervision

Detail oriented

Team leading

Experience working within deadlines

Can manage multiple tasks in a high pressure environment

Work independently

Customer service

DRAFTING SKILLS:

Plot plans

Process pipe design

P&ID design

Concept drawings

Design and layout services

Mechanical design and drafting

Electrical design

Structural design and drafting

Architectural design and drafting

Computer Fundamentals:

GIS (Geographic information systems)

AutoCAD 2013

AutoCAD Map 2013

AutoCAD Civil 3D 2013

Advance concepts for Microsoft Word, Excel, PowerPoint,

Outlook and Access

EXPERIENCE:

Sept.2011-April 2013 Engineering Design and Drafting Technology, Calgary, AB.

Drafting and Designing (Civil Tech)-School experience

Subdivision Design

Topographical Drafting

Urban Planning/Municipal Services

Structural Drafting

Architectural Drafting

Process Piping Drafting

Aug 2010-Jan 2012 Even flow Painting, Calgary, AB.

Supervisor/Painter

Supervised field teams of 3-6 people

Supervisor of quality and inventory

Maintained and organized working space

Customer service

Dec 1995-June 2009 Hardwood Galleries, Calgary, AB.

Supervisor/Sander

Supervisor of sanding department in teams of 3-5 people

Work independently

Attention to detail

Client presentations and sales

Customer service

Problem solving

INTEREST AND

HOBBIES: Reading, Travelling, Camping, Sports, Cooking,

and toastmasters

REFERENCE: Available upon request.

Contact this candidate