QA Assurance
Resume:
Recruiter
QCentric Consultants
Re: QA Test Lead position; Charlotte location
Dear Sir/Madam:
I would like to apply for a QA Test Lead position as advertised through the
Internet. My skill-set in the healthcare industry includes handling ICD-10,
SOX and HIPPA requirements. I have Quality Assurance experience with a
strong background in Business Analyst and Release Management software
methodology and testing experience. This includes RSA training and
practices, facilitating meetings with business to elicit requirements and
managing required project deliverables. To help you evaluate the enclosed
resume; I have highlighted my skills as they may relate to your
requirements.
YOUR REQUIREMENTS MY QUALIFICATIONS
. Strong knowledge of system testing . Participated in QA project planning.
and software quality assurance best Participated in test planning & strategy
practices and methodologies. development and internal reviews.
. Proven experience in the entire
software development life cycle includes
writing/creating test scenarios, test
data & test cases and executing test
scripts.
. Experience working in a . Team experience working with testers,
team-oriented, collaborative developers, business and end-users.
environment. . Experienced with viewing requirements
from the end user's point of view.
. Work with the business analyst to . Experience as the Point of Contact for
understand the business rules and the project for multiple project teams,
requirements for a project. project deliverables, meetings and
. Work closely with UAT test lead to information.
ensure that TCoE processes are being . Facilitated working sessions to ensure
followed, UAT team remains on task detailed business requirements were
and makes expected progress during completed and approved.
testing. . Ensured the necessary documentation
was completed to support all phases of
project delivery as needed.
. Coordinate, Track and report . Documented and retested defects found
regularly on execution of system over the course of a project and worked
testing. with developers & business analysts to
. Create Test Results Report, Go resolve design issues.
No-Go metrics Report at the end of . Effective escalation of potential
the project. risks as well as issues to the project
team & QA management.
I would like to schedule an interview with you, and will telephone you
during the week of August 26, 2013 to see if such a meeting can be
arranged. Thank you for your consideration.
Sincerely,
Felicia Kola-Bankole
Felicia Kola- Bankole
Professional Qualifications
Quality Assurance & Quality Control:
. Process Improvement - Interact with development staff and management
on quality related issues
. Requirements - Verification, Requirements Trace Matrix
. Test Case Design & Modification (tactical) - integration and
functional level test scripts
. Test Execution & Verification - Unit, System Functional, System
Integration, Regression, User Acceptance, Client/Server,
Platform/Environmental, Software Installation
. Defect Tracking Management - Log, track and retest identified software
issues
Business Analyst:
. Requirement Documents - Act as the point person to produce and
maintain assigned deliverables for projects throughout the Software
Development process
. Research - research existing documentation and systems to find current
state applications, current business process flows and processes
. Documentation Reviews - Scheduling and facilitating meetings with
businesses users, technical teams and operation teams to ensure
detailed business requirements are completed and approved
. Requirements and Solutions Analysis Process - Wrote required project
documents that went through Agile Inspections. Also Conducted SQA
Inspections.
Release Management:
. Deployment of software releases, including system maintenance of
software systems
. Support and testing during software development process
. Ensured the necessary documentation was completed to support all
phases of project delivery
. SOX Process and Documentation - Wrote and ensured SOX documents were
signed off by approvers
Industry & ICD-10: Experience with Supporting internal and
Business Compliance Processes for external users
Expertise: ICD-10 Current State Analysis
HIPAA: Experience of HIPAA Documenting System
Compliance Processes Requirements
Healthcare Applications System Conversion
Professional Quality Assurance Institute
Certification: Certified Software Test Engineer (CSTE)- Recertified 2003,
2006, 2009, and 2012
Certified Software Quality Analyst (CSQA)- Recertified 2003,
2006, 2009, and 2012
Summary: Proficient knowledge of the SDLC and Agile Methodologies, and
experience with legacy systems. Ability to work
collaboratively, cooperatively and efficiently with team
members. Proven track record in coordinating daily workloads,
meeting deadlines, and working through unexpected situations.
Experience with Enterprise wide applications, claims systems
and custom build Healthcare Applications.
Related Skills
Environment: Cognos 8, PCs, Client Server, Macintosh, Internet (web-based
applications), IBM Mainframe- AS400, Oracle, Windows 2003,
2007, 2010 XP, Mac OS 9.1, Mac OS X
Productivity UCRT, Wells Fargo GPS, Calypso, Telesales Counselor 14.54
Software: R12, HFNetChkPro, MS Virtual PC, VMWare Workstation
Tools: Jama Contour, Visio, HP Quality Center, Microsoft Office
Suites (Word, Excel, PowerPoint, Outlook, Communicator),
WebEx, OneNote, Planview, JIRA, TOAD, PVCS Tracker, Bugzilla,
Visual SourceSafe, Safari, VPN, ClearQuest
Professional Experience
Senior IT UnitedHealth Group IT August 2010-February 2013
Business Integ Quality Solutions & Support- ICD- 10 Program
Analyst Scheduled and facilitated meetings with Business, technical
team & operation teams to elicit business requirements and
current business process flows.
Wrote and maintained the assigned RSA project documents,
these documents were reviewed and signed off through the
RSA/Agile Inspection process.
Also participated in Agile Inspections and SQA Inspections of
project documents.
Experience in turning complex business needs into testable
requirements.
Experience with a variety of process modeling techniques
including swim-lane and contextual diagrams.
Experience as the Point of Contact for the project for
multiple project teams, project deliverables, meetings and
information.
Participated in BA project planning for large-scale
development projects with multiple business segments and
external vendors.
IT Quality UnitedHealth Group IT April 2008-August 2010
Consultant UHG IT Network Technical Integration Release Management- Unit
Cost Report Template (UCRT) Application
Completed testing as needed to ensure application readiness
and proper function as required.
Created and executed hundreds of test cases to accurately
test the changes implemented with UCRT releases from 2008 to
2010. My work enabled Release Management to produce more
accurate reports for project management.
Increased the stability of the UCRT application.
Worked often with increased levels of changing business
scope, last minute changes and major issues found during the
testing.
Developed strong relationships with Business and the offshore
Project teams to collaborate and share project information in
order to meet release deadlines.
Took complete ownership of UCRT Testing Oversight to ensure
testing was completed prior to deployment to production.
Software Test Charter Solutions, Inc.
Consultant USBank ITS Enhancement Project November 2007- January 2008
Test Lead for Phase1. Wrote and executed detailed test
scripts.
Worked with developers, Business & UAT testers to resolve
issues and questions.
Spearheaded initiative for creating and using test data/test
bed.
Participated in reviews and project team meetings.
Quality RedBrick Health
Assurance RedBrick Health's application portfolio June 2007- October
Analyst 2007
Partnered with developers and business analysts to understand
business requirements and developed corresponding test plans,
test cases, and test data, as well as executed manual testing
scenarios.
Translated business requirements into meaningful and detailed
test cases/scenarios.
Logged, tracked, and retested defects in JIRA.
Contributed to the application design process, providing an
end-user and quality assurance perspective to application
designs.
Software Test Spherion Technologies
Consultant Wells Fargo International Systems January 2007- April 2007
Global Payments System- GPS Database Redesign/Billing
Enhancement project
Participated in testing the Customer Maintenance piece of the
iSeries GPS applications. Wrote and executed detailed test
scripts.
Worked with both developers and Business to resolve issues
and questions.
Participated in reviews and project team meetings.
Software Test Spherion Technologies
Consultant Wells Fargo International Systems October 2006- January 2007
Calypso FX System Replacement (Phase 1)
Participated in the Early Life Cycle as a Tester Analyst
responsible for designing test scenarios & testing a third
party, web-based, FX (Foreign Exchange) financial trading
software package configured to work with Wells Fargo business
applications.
Decomposed requirements and composed test cases from various
documents including Business Requirement Document (BRDs),
System Design Documents (SDDs), Functional System Design
Documents (FSDs), & the Calypso User Guide.
Designed QA test plan, and QA test strategies for test
execution.
Created and managed required test data and test case
scenarios.
Provided estimates for assigned tasks.
Participated in walkthroughs, inspections, reviews, and
project team meetings.
Software Test Robert Half Technology
Consultant UnitedHealth Group March 2006- August 2006
P3 Project (Platform Performance Program Structure) system
migration project
Participated in the Early Life Cycle as Senior Tester
responsible for work direction for the finance modules in the
project. Planned, wrote, developed, executed, and verified
high-level test plans and detailed test cases based on
requirements and designs.
Worked with Business and developers to create/analyze various
required project documents.
Created and managed automated test data and test
environments.
Software Test Robert Half Technology
Consultant Wells Fargo Enterprise Release Management April 2005-
February 2006
Code Movement Initiative
Applied Release Management & Change Management disciplines
with version control tools to manage the software development
lifecycle for the approval of code movement into the
Enterprise Test Environment.
Duties included defect tracking, problem escalation to
Release Mangers (RM).
Daily communicated with developers & RMs to approve code
notifications.
Assisted in testing and implementing several releases of the
ClearQuest automated code notification process as a
ClearQuest Subject Matter Expert.
Software Test Robert Half Technology
Consultant Wells Fargo Home Mortgage January 2005- April 2005
Interest Only Expansion Project
Responsible for testing the new Interest Only features on
both the Telesales and LPS systems for multiple mortgage
product lines:
Assisted in the execution of Functional, Regression and
Implementation test scripts between Client Server and
Mainframe Operating Systems.
Software Test Shavlik Technologies LLC March 2004- October 2004
Analyst Responsibilities included:
Clarifying requirements, understanding design decisions,
requesting test lab set up and providing feedback to
Engineers and reporting on testing progress.
Executed both manual and automated scanning and patch
deployment test cases for HFNetChkPro in multiple languages
including English, French, German, Spanish and Japanese.
Software Test Cornerstone Consulting, Inc. October 2002- January 2004
Analyst Wrote and executed functional and system test cases to
facilitate manual and automated testing.
Coordinated with and provided test scripts for the Mentor
User Group UAT testing.
Utilized the TestDirector test tool for test execution and
defect management.
Developed & executed System Integration test scripts.
Executed tests, logged and tracked software errors over 35
builds.
Senior IS QA UnitedHealth Group June 2002-October 2002
Analyst Responsible for the development and execution of system test
cases for a proprietary application modified to meet Federal
HIPAA 2002 Requirements.
Software Test Testware Associates, Inc. 1999-April 2002
Consultant Selected Projects:
Statewide Automated Child Support Enforcement-CHARTS II
Responsible for the testing and reviewing of the Business
Practices. These Business Practices are utilized by State
caseworkers to update and maintain the Child Support
financial processes.
Reviewed the existing Business Practices. Reported defects in
the user documentation with extensive suggestions for areas
of improvement.
Participated in project planning and scheduling for the
testing process.
Led the performance test execution process.
Assisted in the development and execution of User Acceptance
Test Cases.
Educational Background
College: BA - Art History, University of Hartford, Graduated Cum Laude
BIA - Bachelor of Interior Architecture, Rhode Island School
of Design
BIF - Bachelor of Fine Arts, Rhode Island School of Design
Continuing Boston University
Education: Core classes to complete the Business Analysis Certificate
2011
RSA 2011-2012: RSA Certification Level 3 Demonstrates applying
Certification: RSA (Requirements and Solution Analysis Process) concepts to
a development project.
Contact this candidate