Customer Service Manager
Resume:
Jaban Lual
Objective: To obtain a full time position in customer services
•
Skills: Customer service and cash experience
• Good team work skills
• Friendly and outgoing
• Works independently with minimal supervision
• Punctual and reliable
• Intermediate computer skills including programming knowledge
• Fluent in English and Arabic
Experience: TELUS Calgary AB
Senior Marketing Consultant / Marketing Manager December 2010-2013
• Helping manage team
• Training Juniors consultant
• Keeping track of sells
• Responsible for new TELUS customers
JW Research Calgary AB
Sale marketing and consumer engagement July 2008 –2011
• Promoting PC financial MasterCard
• Selling products to customers
• Helping customers ways to with PC MasterCard
• Reaching goals and target by the end of the day
Tiger Tel / Platinum Communication Calgary AB
Call Centre / Technical support July, 2011-2012
• Helping customer with troubleshot
• Helping customers with internet problems / emails
• Answering calls and booking services calls
• Accepting sales and signing new customers up
Education: Sait Polytechnic Collage Calgary AB
Completed High school April, 2009 - 2012
• Team Manager for Girls Basketball team
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Awards: Homes by Avi Award for outstanding students
• Youth Culture Ambassador Training Award
• Bronze, Silver, Gold Achievement Awards for good grades
• Service Award for school helpfulness
• Christian Action award for being a good role model
References: Available upon request
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