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Customer Service Manager

Location:
Calgary, AB, T2A 6E4, Canada
Posted:
August 25, 2013

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Resume:

Jaban Lual

** ***** **. **

Calgary AB T*A-*E*

403-***-****

403-***-****

Objective: To obtain a full time position in customer services

Skills: Customer service and cash experience

• Good team work skills

• Friendly and outgoing

• Works independently with minimal supervision

• Punctual and reliable

• Intermediate computer skills including programming knowledge

• Fluent in English and Arabic

Experience: TELUS Calgary AB

Senior Marketing Consultant / Marketing Manager December 2010-2013

• Helping manage team

• Training Juniors consultant

• Keeping track of sells

• Responsible for new TELUS customers

JW Research Calgary AB

Sale marketing and consumer engagement July 2008 –2011

• Promoting PC financial MasterCard

• Selling products to customers

• Helping customers ways to with PC MasterCard

• Reaching goals and target by the end of the day

Tiger Tel / Platinum Communication Calgary AB

Call Centre / Technical support July, 2011-2012

• Helping customer with troubleshot

• Helping customers with internet problems / emails

• Answering calls and booking services calls

• Accepting sales and signing new customers up

Education: Sait Polytechnic Collage Calgary AB

Completed High school April, 2009 - 2012

• Team Manager for Girls Basketball team

Awards: Homes by Avi Award for outstanding students

• Youth Culture Ambassador Training Award

• Bronze, Silver, Gold Achievement Awards for good grades

• Service Award for school helpfulness

• Christian Action award for being a good role model

References: Available upon request



Contact this candidate