Customer Service Assistant
Resume:
CAREER OBJECTIVE
To obtain a position with a hospital that will expand my knowledge of patient care, and provide experience working with a variety of patients and new procedures.
EDUCATION
West Virginia Wesleyan College, Buckhannon, WV
Major: Nursing Bachelors of Science, Nursing May 4th, 2013
CERTIFICATIONS/LICENSURE
Delaware Multi-State RN- 8/6/2013-9/30/2015
BLS-Healthcare provider expires 2014
PALS Provider- expires 2015
STUDENT NURSE CLINICAL EXPERIENCE
Crestview Manor Nursing & Rehabilitation, William R, Sharpe Jr. Hospital, Ruby Memorial Hospital, Davis Memorial Hospital, and United Hospital Center
Completion of a Clinical preceptorship in the Critical Care Unit of St. Joseph’s Hospital in the Spring Semester of 2013 where I had the opportunity to assist in a code, work with mechanically ventilated patients, perform wound dressing and changes, recognize and monitor telemetry changes, and work with a broad range of intensive care patients.
PROFESSIONAL EXPERIENCE __
John F. Reinhardt MD- Infectious Disease/Internal Medicine
Nurse Extern/Nurse Tech; Newark, DE May 2012 – November 2012
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Obtain height/weight/ vital signs/history for patients
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Complete patient assessments including new and discharged patient
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Perform and Record ECGs
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Perform medication reconciliation
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Prepare and administer shots
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Assist with wound cultures
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Perform wound care and dressings
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Remove PICC lines
Christiana Care Health System
Safety Companion/Crisis Care Monitor; Wilmington, DE April 2011 – August 2011
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Observed suicidal patients and documented all activities March 2012- August 2012
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Assisted with ADL’s, such as feedings and bathing
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Provided one on one patient care
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Recorded and captured vital signs
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Assisted Registered Nurses with daily patient care
West Virginia Wesleyan College- Biology Department August 2010- current
Lab/ Teacher Assistant; Buckhannon, WV
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Charged with grading of all the lab sheets and assisted in proctoring the exams
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Assumed responsibility over class while the professor was not present
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Assisted students in lab work, including various dissections and gram staining
Memberships / Activites
Alpha Lambda Delta- National Honor Society
Alpha Xi Delta- Greek Female Fraternity
SNOW- Student Nurses of Wesleyan
Biology Student Workers
SKILLS
Computer Related: Microsoft Office product suite, Window’s operating platform and IOS
Customer Service: Proven track record of assisting and advising peers and clientele
Nursing: Taking and recording vitals, rapid strep and mono testing, history of present illness (HPI’s), exam documentation, bed making (occupied and unoccupied), hand washing, foley catheter insertion and removal, bathing and dressing changes for clients, filling and labeling prescriptions, performing enemas, Intravenous insertions and withdrawals, injections (variety), NG tube placement and removal, and administration as well as calculation of medications
VOLUNTEERING
West Virginia Wesleyan College- Nursing Tutor August 2012- present
Precious Knowledge Daycare- Daycare Assistant December 2009 & February 2010
Islamic Society of Delaware- Sunday school Teacher September 2004- 2009
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