Sales Engineer

RAHUL CHAUHAN

Mobile: +91-971******* ~ E-Mail: *****.********@*****.***

A career that gives me opportunity to work at the leading edge of

technology, to learn to innovate, to develop leadership skills and to feel

the satisfaction of success.

Professional Snapshot

> Acquired knowledge of new methods, technology & industry trends while

undertaking projects.

> Salesforce expertise in Full cycle implementation, Customization &

Configuration.

> Capable of grasping new technical concepts quickly and utilising them in

a productive manner.

> An effective communicator with strong interpersonal and problem-solving

skills.

> Has good knowledge of the Technical and Functional aspects of

Salesforce.com.

> Having very good amount exposure and strong knowledge on Cloud Computing

TCHNICAL SKILLS & RESPONSIBILITIES

> Having very good amount exposure and strong knowledge on Cloud

Computing and Salesforce.com Customization,Configuration and

Development and Data Management.

> Proficient knowledge with Salesforce.com CRM Projects and Products.

> Very good in Approval automation for the business and App Exchange

Concept.

> Expert in generating and analyzing custom reports and dashboard for

management and various business unit personnel to provide detail

information on key performance indicators.

> working with clients to map out their existing Business Processes and

providing system-based solutions that increase efficiency and reduce

operating costs.

> Excellent communication and inter-personal skills, accustomed to

working in both large and small team environments.

Achievements And Extra-Curricular Activites

. Stood First in Inter College presentation competition.

Topic: Artificial Intelligence

. Participated in college and school level debate and essay competition

and received applauds.

. Selected in a national level quiz competition among top 20 students

organised by ETC.

. Working in placement cell from 3years and coordinated many placement

drives in campus.

. Part of each and every EMC2 event held in the campus.

. Organised Cultural Fest in college

IT Forte

Key skills : Salesforce.com, Force.com/CRM/HTML

TOOLS:-

Technologies : Salesforce.com

Platform : Force.com

Operating System : Windows XP/2000/98/95/Vista/7.

ETL Tools : Apex, Data Loader, Force API

Migration Tools : Eclipse, Change Set

Languages : Apex, Visualforce, HTML

Web Based language : CSS, HTML, Java Script

Experience

. 1 Year of Experience as technical support engineer in Alfa overseas

> Deliver service and support to end-users using and operating

automated call distribution phone software, via remote

connection or over the Internet

> Interact with customers to provide and process information in

response to inquiries, concerns, and requests about products and

services

> Gather customer's information and determine the issue by

evaluating and analyzing the symptoms;

> Diagnose and resolve technical software issues involving

internet connectivity, email clients, IPTV, VOIP and more

> supporting the roll-out of new applications

. 11 months of experience in sunrise pc support as Sales force

Consultant

> The hands on implementation, configuration and development of

the various components of Salesforce.com CS

> Providing input and advice regarding sales force

capabilities and functions to customer organizations

> Worked on various Salesforce.com Standard objects like

Accounts, Opportunities, Leads, Campaign and Reports.

> Building positive client and peer relationships by developing

an understanding of customer's business and project scope

> Identifying potential opportunities for additional revenue

generation

> Developing analytical and insightful recommendations to meet

deliverable targets and complete project tasks within budget

and to customer satisfaction;

> Identifying assignment conflicts or issues and communicate to

Engagement Manager or Task leader;

> Assisting in the development of client proposals

> Implemented pick lists, dependent pick lists, lookups, master

detail relationships, validation and formula fields to the

custom objects.

> Participating in practice initiatives (functional/technical

analysis, documentation development, trade booth

participation etc)

> Interacted with various business team members to gather the

requirements and documented the requirements.

Personal Dossier

Name : Rahul Chauhan

Date of Birth : 9th september 1989

Father's Name : Mr. H.L Chauhan

Nationality : Indian

Marital status : Bachelor

Date Of Birth : 9-sep-1989

Hobbies : Horse Riding, Driving Bikes,Public speaking

Languages Known : English and Hindi

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