Administrative Assistant Manager

CREMILDA SANTOS DO AMARAL

**** ***** ***** *****-**** 408-Falls Church, VA 22043

Phone: (571) ***-****-****************@*****.***

SKILLS:

• Administrative support to the (Microsoft Word, Excel,

Managers PowerPoint, SharePoint

• •

Strong language skills: Proofreading

•

(Portuguese, English, Spanish, Good communication skills

•

French and Italian) Detail-oriented

• •

Computer skills: Extremely organized

PROFESSIONAL EXPERIENCE:

WORLD BANK, Washington, D.C. 2012 - Present

Administrative Assistant Africa Region Procurement Group – AFTPC and subsequently

AFTPE/AFTPW

• Provided administrative support to the AFTPC Manager: Monitored e-mail and calendar, scheduled of

meetings and coordinated conference-room arrangements for both internal and external attendees,

travel arrangements, created and organized a library in the Manager’s office.

• Provided administrative support to a team of 12 people: Edited documents, created tables, and drafted

correspondence. Handled travel arrangements; managed the purchasing of supplies.

• Facilitated HR-related issues for Procurement staff (e.g., Pending on ST/STC Payment System,

Account Extension for Short Term Contractual (STC)/Short Term Temporaries (STT), External

Temporary Contractual (STC)/External Term Temporary (ETT), Operation Performance Evaluation

(OPE), Statement of Expense (SOE) and Visa letters to Embassy), between Office Manager (OM),

Human Resource Office (HRO), & Resource Management Office (RMO) to ensure that the Units

workflow remained smooth.

• Set up video-conferencing with over 130 staff and participants from Africa Region Country Offices.

• Assisted consultants with office assignments; managed catering orders for meetings; and prepared

conference rooms for presentations.

• Currently providing support to the two new managers - East & Southern Africa and West & Central

Africa - in all administrative tasks: monitoring both e-mails account and calendars, scheduling of

meetings and coordinating conference room arrangements for both managers, creating new list for the

East and West countries, preparing travel arrangements, setting up video-conferencing for East/West

countries with over 130 staff and participants.

• Provided support to the front office when organizing farewell parties for the staff in AFTOS.

INTERNATIONAL MONETARY FUND (IMF), Washington, D.C. 2004-2012

Administrative Assistant for Institute, (HRD) and Strategy. Policy, and Review Department

• Provided administrative support for 10 Departments, under the guidance of the Sr. Administrative

Assistants as well as Administrative Assistants.

• Able to perform tasks with little or no supervision and achieved results that contributed to the success

of the smooth running of the divisions. Some of the tasks included: scheduling of meetings and

coordinating conference room arrangements for both internal and external attendees, travel

arrangements and travel expenses, attendance records, organizing and maintaining office supply,

including purchasing supplies.

• Translated, edited, and proofread documents from Spanish to English for Deputy Managing Director

office, and handled phone calls in Spanish with several government and bank officials for the First

Deputy Managing Director. Prepared materials and binders for the Spring Meetings.

• Assisted in the production of technical and complex documents, and worked effectively and accurately

under pressure.

• Prepared spreadsheets and documents in Excel, Word, and PowerPoint for Board Meetings and

Presentations, and prepared mission itineraries and attendance reports.

WORLD BANK, Washington, D.C. 2001-2003

Program Assistant (Prototype Carbon Fund)

• Provided administrative support to a team of 22 people.

• Edited documents, created tables, and drafted correspondence.

• Handled travel arrangements; managed the purchasing of supplies.

• Set up workshop materials for meetings and seminars with over 100 participants from Bank member

countries.

• Assisted consultants with office assignments; managed catering orders for meetings; and prepared

conference rooms for presentations.

Assistant to the Manager in Western Africa Department-Africa Region

• Translated correspondence from English into Portuguese.

• Organized and archived documents for the Archives Section.

• Liaised with Government Ministers of Guinea Bissau, Sao Tome and Principe, and Cape Verde on

various office related matters.

INTERNATIONAL MONETARY FUND (IMF), Washington, D.C. 1998-2000

Administrative Assistant in the Office of Executive Directors

• Drafted correspondence in Portuguese, English, and French; created Excel tables for economists

(Office of Executive Directors, African and Middle East Departments).

• Translated and proofread documents in both English and Portuguese (Office of Executive Director,

African Department, and Bureau of Language Services-English Division).

• Procurement Section: provided administrative support to a team of 18 people.

• Other ad hoc administrative functions.

LANGUAGE:

Portuguese (native)

English (good)

Spanish (level 3)

French (level 3)

Italian (level 3).

EDUCATION:

• Escola Comercial Dr. Azevedo & Silva, Mozambique BA

Major Business Administration and Languages

• Northern Virginia Community College, Alexandria, Virginia AS

Major Administrative Support Technology, Business English for the Office)

• La Casa Italiana Language School, Washington, D.C.

Advance Course in Italian

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