High School Manager

***** *. **** **. ********, AZ ***** •623-***-****•**************@*****.***

Jordan Lynn Williams

Objective

To obtain a position utilizing 110% of my work abilities, focus my attention to complete tasks in a timely manner, as well as accomplish all of my duties to the fullest exceeding my employer’s satisfaction.

Experience

Nov 2011- Current

Outbound Account Manager Rocc

Promote usage

Address any concerns

Promoted to CMA Pre-Delinquency

Sign high risk customers on Dpp

Help customers going through a hardship

Promoted to Fraud Prevention

Verify suspicious transactions

Shut down accounts with fraud

Take care of online issues through click to chat

Nov 2009- Nov 2011 Acura of Peoria

Service Cashier/ Warranty Administrator Discover Card

Phoenix, AZ

Organizing/Preparing/Closing Repair Orders

Cashing out Parts and Service customers

Recording payments on Excel

Maintain clean customer lounge

Close/Code/Submit Warranties

Maintain a clean schedule

Daily Warranty Reports

Education

Graduated, High School Diploma

*Graduated six months early with honors*

Sunrise Mountain High School

Peoria, AZ

Skills

Microsoft Programs (Word, Excel, PowerPoint)

Ability to type 60wpm

Experience with data entry

Communication within a team

*References Available Upon Request*

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