Engineer Manager
Resume:
***** ***** **** ** ******** Kefauver
Hanover, VA 23069
**********@*****.***
Profile
A dynamic, results-oriented and highly motivated professional with 22 years
of technical experience, with 12 years of Telecommunications and
Information Technology experience. Specializes in quality assurance
management, software support, and requirements gathering and analysis.
Core Competencies
Test Manager Project Management
Requirements Gathering and Analysis Systems Implementation and Delivery
Technical and Business Analysis Inventory Configuration and
High Level Software Design Administration
Inventory Modeling
skills summary
Languages & Development Tools XML, XSD, WSDL, SQL, Quality Center, XML
spy
Operating Systems & System Utilities Windows 7, Windows XP, Basic working
knowledge of UNIX
Network Systems & Technologies GSM, TCP/IP, Ethernet to the Cell Site,
Fiber to the Prem/Home
Database Management Systems Oracle, SQL Server
Commercial Software MS Project, MS Office (Word, Excel,
PowerPoint), Visio, Granite Xng, Granite
Xpercom, Granite WebXng, Granite Works
Xng, MetaSolv TBS, Cramer, CATIA,
AutoCAD, Cadkey, Primavera P3e,
ActiveVOS, Requisite Pro
Professional Experience
EMC Consulting 9/07-2/13
East Brunswick, NJ
Business Analyst / Systems Engineer
Responsible for Interface and Application design for Inventory Management
Systems for multiple projects within the Enterprise IT organization for a
Telecom Mobile and Landline Service Provider.
. Created and maintained Application Design documentation
. Created and maintained Application Interface specifications with external
applications
. Facilitated knowledge transfer of new features to development and test
teams
. Contributed to presales and proposal work to develop new opportunities
. Supported new features from the development cycle through the production
deployment
. Served as subject matter expert within IT organization supporting network
inventory
. Provided status and metrics to senior management
Test Manager
Test manager for Inventory Management System supporting multiple projects
through multiple releases within the IT organization.
. Managed daily responsibility of team of up to five testers (both on and
off shore)
. Responsible for the creation of Assembly, Systems and User Test Plans
and Test Cases within Prism, Req Pro and Quality Center
. Ensured that all test artifacts were delivered on time
. Signed off on the overall quality of the software before handoff to user
acceptance testing
. Ensured the overall quality of test plans and testing
. Coordinated testing efforts with interfacing systems
. Provided daily status reports for test results
. Tracked and resolved defects against Granite and other interfacing
systems.
. Tracked and resolved defects against PED and other interfacing
systems.
. Provided training and materials to client personnel for a smooth
transition to UAT testing and production support
. Directed technical experts in resolving numerous technical challenges
faced by the team (software defects and software enhancements)
Implementation Engineer
Responsible for configuration, administration and modeling for Network
Inventory Systems to support growth and evolution of their Mobile and
Wireline network.
. Served as National Lead for developing and managing the Network Inventory
template library for multiple network operators
. Performed physical audits for all MTC and Hub locations w/ in the Orange
County Market
. Created and implemented equipment records and circuits into the Inventory
database for the Transport and Data networks w/ in the Orange County
market
. Performed a complete audit for all of the circuits to identify and
correct any discrepancies where they existed
. Worked with Market Engineers to ensure correct and accurate data input
. Provided on-site support for ongoing Network Inventory Design issues and
concerns
Integrated Solutions LLC - Multiple customer engagements 1/05-9/07
Owner / Chief Consultant Freeland, WA
. Performed Granite database audit on 2200 cell sites for WFI/Cingular in
the Los Angeles market.
. Verification of all cell site T1's: GSM, UMTS, and TDMA
. Analyzed dissimilarities between the physical audit at the cell site
and the database audit w/in Granite Xng.
. Created weekly reports on the discrepancies found and provided a
solution/recommendation for each of the discrepancies.
. Performed physical audits and integrated the equipment inventory and
circuit design into the Xng Engineering Database for Cingular's WMS
Cruise Ship Network.
. Performed physical audits and integrated the equipment inventory into the
Xng Engineering Database for Vinculums/Cingular in the Caribbean Market.
. Developed a service portfolio and business strategy for database
equipment modeling with Applied Performance Technologies (APT).
. Consulted various customers on standards and methodologies for complete
and accurate data integration into Xng.
. Provided on-site support for various customers for ongoing Xng Design
issues and concerns.
TEKsystems - Verizon Wireless engagement 6/04-1/05
Implementation Engineer; Xpercom SME Bellevue, WA
. Defined Equipment Modeling Requirements for the Xpercom/Xng database.
. Served as National Lead for developing and managing the Network Inventory
template library for multiple network operators
. Created and implemented an Enterprise-wide standard for Equipment
Templates for all equipment owned and/or operated by Verizon Wireless.
. Interfaced with Transport Engineers, Operation Technicians and Vendors to
acquire equipment specifications.
. Worked with Market Engineers to ensure complete and accurate data input.
. Provided on-site support for ongoing Xpercom Design issues and concerns.
. Coordinated testing efforts for the Xng database migration
. Created and implemented assembly test cases
. Provided daily status reports for test results
. Tracked and resolved defects against Granite.
Adecco Technical Consulting - Verizon Wireless engagement 6/03-6/04
Implementation Engineer; Xpercom SME Redmond, WA
. Led the equipment inventory integration into the Xpercom Database for 10
new Northwest Markets.
. Created equipment templates and supporting documentation for all
equipment utilized within the Northwest Region for the Verizon
Wireless network.
. Interfaced with Transport Engineers, Network Engineers and Vendors to
acquire equipment specifications, and review and reengineer processes
and standards.
. Analyzed dissimilarities between multiple schemas of the Granite platform
(Xpercom) for disparate markets and networks.
. Standardized existing databases within the Granite platform to ensure
conformity to industry standards.
. Worked with Market Engineers and Operation Technicians to ensure complete
and accurate circuit data input.
. Provided training and documentation for successful transitioning of the
Xpercom inventory database subsequent to market implementations.
ATT Wireless 2000- 6/03
Granite Support; Technical Support Engineer - Senior Lead Redmond, WA
. SME for the Xpercom to Xng migration project.
. Managed a team of (3) testers
. Developed test documentation and procedure requirements.
. Performed test analysis for the Xng platform.
. SME for Accuracy Initiative project.
. Standardized Engineering Records; Naming Standards and Configuration
Standards
. Conducted Engineering Database training sessions for Transport Engineers
nationwide as well as supplemental training to the Operations
Organization.
. Defined Equipment Modeling Requirements for WNS IM
. Designed and Developed equipment templates in a lab environment to meet
the functional needs of the Engineering Database user community,
including Engineering, Operations and Systems Support personnel.
. Coordinated and oversaw the successful migration of equipment templates
from the development environment to the production server in order to
meet delivery commitments to the Engineering Database user community.
. Created and published user implementation guides for each equipment
template to promote understanding of equipment template design and
function.
. Built internal and external relationships to maintain a current and
complete inventory of equipment templates for field implementations.
. Maintained a public library of equipment templates using periodic reviews
to identify opportunities for improvements and/or updates to enhance the
effectiveness and utility of each model.
. Collected and maintained a comprehensive library of vendor documentation
to support periodic audits of equipment template configurations.
. Published daily status reports to communicate status of template
development to the Engineering Database user community.
. Created and published Standards documentation to support the Engineering
Database (Xpercom) for new and existing technologies.
. Supported local Engineers with the Design of local markets in the
Engineering Database. (E-911, TTY, ATM/CSAG, etc.)
. Analyzed differences between multiple schemas for the Xpercom
integration.
. Supported co-workers in answering transport design questions concerning
Xpercom.
. Certified in Xpercom, Equipment Modeling in Xpercom, Xperworks, Xperweb,
and Xng.
The Boeing Company 1989 - 1999
Technical Specialist - Lead; Configuration Management Everett, WA
. Developed the Configuration Management method of the documented reusable
logic of aircraft design.
. Supported the development of TBS1 & 2A and TBS2B Knowledge Maps in
support of the Boeing DCAC/MRM (re-engineering).
. Provided recommendations to upper management on design approaches and
validated compliance with company policies and procedures and Government
regulations.
. Applied expertise and technical knowledge while leading cross-
organizational projects & process teams.
. Created both digital and manual layouts applying drafting and engineering
principles, guidelines, specifications and standards.
. Prepared pre-assembly digital mock-ups of the wing of the Boeing 777 and
presented all design iterations for weekly Chief Engineer Design Reviews.
Professional Development
. ActiveVOS
. Telcordia Transport
. Techniques for Improved Time Management
. Certified in Xpercom, Equipment Modeling in Xpercom, Xperworks, Xperweb,
and Xng
. Lead Engineer Workshop
. Leadership through People Skills
. Lean Manufacturing
. Risk Management
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