Project Manager Engineer

David R. Satterfield

** ******** ******

Frederick, Maryland 21702

Cell: 240-***-**** E-mail: *************@*******.***

Summary:

Twenty-nine years of progressive experience in the telecommunications/IT industry. Started in the U.S. Army processing classified information. Continued working in data communications as a field service engineer, transferred to network engineering and then as a senior network control technician. Since then I have been a day shift supervisor for both CSC, Inc. and TRW, Inc. supporting the network operations customer service sections. I recently worked for Technica Corporation, as a government contractor, providing program and project management, and engineering support for the Defense Information System Agency (DISA) and the United States Secret Service (USSS), and recently worked for SRA International, Inc. as a technical IT project manager supporting the U.S. Department of State. I have obtained my PMP and Security Plus certifications and have accumulated over 30,000 hours on the job in the project management field; I have twenty years of Network Operations and Maintenance experience, and hold an active Secret clearance.

Experience:

Excentium, Inc. VOSB October 2011 – Present

IT Project Manager – Commercial Services Division

My principal duty is to support the Commercial Services Division by providing project plans/schedules and weekly meeting reports to all commercial contracts customers supported by the Director. Attend all customer meetings, update weekly reports and schedules, conduct internal project reviews weekly, and monitor all project risks and action items. Inform executive level management when project schedule or risk increase or slip beyond acceptable levels.

Function as technical implementation lead and project manager assisting multiple medical equipment manufacturing companies establish and maintain remote management capability to various medial devices placed within U.S. Military hospitals and pharmacies around the world. Consolidate requirements into working documents to authorize, implement, track, and test remote connectivity to each device utilizing the Military Health Systems (MHS) Business-to-Business (B2B) gateway as a transport mechanism. Provide support to multiple business offices to determine requirements, options, and best methods and technologies to implement secure and sustainable efforts for new and on-going opportunities.

Assistant Facilities Security Officer – Activate and maintain personnel security clearances for all staff members required to possess and sustain active security clearances, ensure company FCL remains active by preparing for DSS audits. Process visitor access requests to DoD locations when needed, maintain required documents up to date as required.

SRA International, Inc. June 2011 – September 2011

IT Project Manager

Project Manager assisting the U.S. Department of State to redesign their IT infrastructure and supporting systems to be more cost affective and efficiently managed and sustained through the Vanguard II Program. Assisted the Service Management Office in evaluating the various technical support efforts being performed by 800 plus incumbent contractors and migrating the various support teams onto a single contract vehicle. Evaluated business processes across all technical support areas, consolidate service disciplines to streamline processes while establishing ITIL, and configuration management toolsets and principals throughout all functional areas.

Kforce Corporation, 844th Communications Squadron November 2010 – January 2011

(Ninety day surge contract supporting the U.S. Air Force)

Requirements Control Specialist and IT Project Manager

Daily support to the DC and Metro Areas’ U.S. Air Force staff of thirty thousand customers providing hardware, software, integration, project management, technical refresh, and equipment sustainment activities. Process incoming IT and voice requirements for Bolling and Andrews AFB, Pentagon, and surrounding areas. Convert Web-based user requirements into the Remedy CSRD ticket system for use by support technicians to track and complete the work request.

Technica Corporation, October 2002 – July 2010

Managed Network Service Section

Senior Network Systems Engineer and IT Project Manager

Project manager in a PMO office environment supporting the DISA’s Military Heath Systems (MHS) community under the Office of the Secretary of Defense - Health Affairs branch (OSD-HA). Primarily responsible for coordinating the installation of various medical systems to interface with the AHLTA medical records repository system used for the military members and their dependents. Tasks included interpreting scope statement and charter, project planning, creating WBS and scheduling assignments, leading meetings, providing minutes and action items, coordinating project teams, updating schedules, and presenting status updates to senior management. Continually assigned to Congressionally Mandated and other highly visible projects supporting the war fighter.

Program manager, project leader, administrator, and support engineer for the MHS Business-to-Business (B2B) Gateway program designed to allow (non DOD) dot com users into the DOD dot mil IP workspace and allowing secure encrypted connections into Military Treatment Facilities (MTF), hospitals, clinics, pharmacies, and many other DOD enclaves and systems. Designed and implemented a disaster recovery system when management capability was lost to the primary firewalls.

Provided onsite network operations, project management, and engineering support for the network support branch of the U.S. Secret Service (USSS). Designed and installed Ethernet and optical cabling facilities in a ten story building replacing the previous infrastructure. Developed and maintained documentation concerning physical connectivity for local and remote network sites, IP backbone network, and the server farm area via a patch panel system.

Sprint, Packet Data and Voice Services, September 1997 – July 2002

Large Customer Support Group

Network Technical Engineer II

Senior project manager and team leader, assigned by the Sprint Director of Network Operations to manage a large-scale project to downsize the X.25 public and AOL dial-up rotaries around the country. This included extensive testing and working with various Telco’s around the country to ensure each downsizing was completed properly. Annual savings for 1999 – 2000 were valued at $8.5 million; the project lasted 20 months to completion.

Created a training guide which documented installation and port level troubleshooting procedures for each protocol and network platform on the entire Wide Area Network (WAN). Provided acceptance testing and training on all new equipment and troubleshooting tools used by Sprint technicians while continuing to provide senior level technical support for several networks and on-going projects. Assisted with the day-to-day network operations by proving support, training, mentoring, troubleshooting, and leadership.

TRW, Inc., Integrated Engineering Division, May 1996 – September 1997

Customer Service Center Operations,

Network Analyst and Supervisor

Supervised seven technicians and three administrative staff assigning workload, training, mentoring, and career development responsibilities. Accountable for port level troubleshooting on all equipment connected to both the WAN and CISCO router IP network. Also responsible for second and third level customer and internal management escalations during core operating hours in response to customer problems and senior level management inquiries in absence of the manager.

Computer Sciences Corporation (CSC) March 1992 – May 1996

Network Integration Division

Technical Specialist – A and Supervisor

Supervised team of seven technicians and one administrative staff. Responsible for monitoring alarms, remote diagnostics, troubleshooting, repairing, and maintenance of all equipment on the U.S. Treasury departments CDN/TCS WAN.

Additional responsibilities included (1) complete training and mentoring of all staff members within the 24/7 Network Operations section, including full-time employees, contract technicians, and temporary staff; (2) assigning trouble ticket workload; and (3) provided first and second level escalation support for customers and local management on a daily basis on all network and customer impacting issues.

Dialcom Inc. / British Telecom North America June 1986 – August 1991

E-Mail Operations

Senior Network Control Technician and Network Engineer

Responsible for monitoring, repairing, diagnostics, research, and accountability for all network equipment, including backbone switches, secondary switches, pads, modems, CSU/DSU, low speed analog and digital circuits, T1’s, and fiber optic channels. Created daily, weekly, and monthly reports and network diagrams from equipment connections and statistical information to present to management concerning network availability and problem areas within the overall network.

Major Accomplishments:

Project manager and lead engineer tasked with installation and maintenance of LAN and WAN equipment at the new company headquarters, a seven-story office building requiring voice and data lines at each office and workstation. This included complete wiring for voice and data, and further providing and maintaining network connectivity documentation for the entire building.

U.S. Army February 1983 – March 1986

Telecommunications Specialist (MOS 72G)

Processed classified information in Japan, Honduras, and the U.S.

Training:

• Security Plus Certification –05/19/11

• PMP Certification from PMI - 09/11/10

• Project Management Professional (PMP) CBT training from PMI – 08/10

• CompTIA Project+ – Lifetime Project Management Certification 10/06

• Juniper Network Certified Internet Associate (JNCIA) – Certification 10/05

• Cisco Certified Network Associate (CCNA) – Certification 01/03

• Nortel Network Certified Support Specialist (NNCSS) OpTera Metro Optical Equipment – Certification 12/02

• Monitoring and Diagnostics, TCP/IP Protocols – Computer Based Training (CBT) 07/02

• Conflict Prevention and Resolution – certificate 06/02

• Leading with Diversity – certificate 04/02

• Transition to Supervisor – certificate 10/01

• Nortel Passport Operations and Maintenance – certificate 08/01

• Frame Relay, High Speed Switching - 1100 series Hardware Installation and NMS – certificate 04/01

• Project Management – Managing Projects in Organizations – certificate 03/00

• Comm Quest II Telecommunications – Computer Based Training (CBT) 09/97

• Hewlet Packard, HP Openview, Operations and Maintenance – certificate 10/96

• Cisco Router, Basic Configuration – certificate 09/96

• BBN, Network Operations and Packet Switching Node Maintenance – certificate 04/93

• Telenet X.25 Packet Switching Principals and Processor Maintenance – certificate 03/88

• U.S. Army Signal School - Fort Gordon, Georgia – 08/83

Protocols:

MPLS, SONET, TCP/IP, SNMP/HP Openview, Frame Relay, X.25, SNA, Uniscope, Bisync, and Async

Security Clearance:

Current U.S. DoD, Secret

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