Customer Service Technician

Barry F. Lenon Sr.

**** ********** ***** . *********, ** 30815 . 706-***-**** H . (706) 421-

**** *

***********@*****.***

Networking Specialist

PROFESSIONAL PROFILE

Eager to apply academic and professional background towards launching a

successful career as an IT Specialist with an employer offering

opportunities for professional development in exchange for demonstrated

drive and commitment to superior job performance.

CERTIFICATIONS

A+ . CompTIA Security Plus . Georgia Work Ready . Microsoft Certified

Professional . Sair Linux and GNU Certified Professional . Windows 7

Configuration . Windows Server 2008 Network Infrastructure Configuration .

Computer software training certificate Gwinnett Technical College .

DCSE Foundations 2013. DCSE Desktops Foundations 2013 Portables .DCSE

Foundations 2013 Alienware .DCSE Foundations 2013 Ruggedized .Windows 8 ?

DCSE XPS 1810 / 18 (Cert ID:3110). DCSE Vostro 5560 Certification (Cert

ID:3112). DCSE 5460 Certification (Cert ID: 3107) .DCSE Latitude 10

Certification (DCSE ID : 3102) .DCSE XPS 9Q23 / 12 (Cert ID: 3089)

EDUCATION

Networking Specialist Associate of Applied Science May 2013 GPA 3.51

Augusta Technical College, Augusta, GA

. Active Member of Phi Theta Kappa Honor Society

. Dean's List, Winter 2011 and Fall 2012

. Honorable Discharge

RELATED PROFESSIONAL EXPERIENCE

Independent IT Consultant, R&B Automotive Company, 08/12-Present

Hephzibah, GA

. Manage all hardware and software issues, as well as installing and

configuring operating system.

. Manage systems performance and reliability.

. Manage data security system and disaster recovery.

. Purchase necessary equipment for computer system.

. Provide strong communication and customer service to client.

Freelance PC Technician, Operation Hope (Non-Profit Organization), 07/08-

07/09 Stockbridge, GA

. Prepared and conducted computer classes to provide hands-on training

to working adults.

. Trained adults on workplace behavior and how to keep the workplace

safe.

. Designed and set up a computer lab for users to identify basic

computer components and operating system.

. Explored a variety of templates for creating letters, resumes, faxes,

memos, reports.

Automation Technician, Nexpak Innovative Media Solutions, 07/00-08/06

Duluth, GA

. Devised and implemented preventive maintenance and diagnostic

procedures for automation robotics systems.

. Diagnosed and replaced controls and circuit boards in Sumitomo high-

tech machines.

. Performed troubleshooting and implemented debugging programs for

automated sorting systems, palletize and wrapping systems.

. Assisted IT specialist in establishing network methods and procedures

including hardware, software, and communication devices.

. Analyzed and reported computer data to determine network usage, disk

space availability.

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