Customer Service High School

Ebony Syreeta Coley

Age: **

**** ******* ****

Apt 203, Suitland, Md, United States of America 20746

Home Phone: 609-***-****

E-mail: **.*******@*****.***

Position Desired

I desire a position as a Customer service representative or a security officer.

Employment History

May 2010 - Jun 2011. Merchandise pick up/warehouse associate. Sears and Roebuck Co.,

United States of America, Manassas, Va

My job duties: Engage the customer with a warm and friendly greeting, assess customer needs

by asking open ended questions, receive merchandise off of trucks, place merchandise in proper

bins in warehouse, and maintain a well organized warehouse through inventory, present

costumer's merchandise within a timely manner.I also have experience with using a scanner as

well.

Jun 2011 - Mar 2012. Retail sales associate/customer service rep/loss prevention. Radio Shack,

United States of America, Washington, Dc

Job duties: greet customers with warm greeting, engage customer through verbal advertisement,

assess customer needs by asking open ended questions, and maintain friendly service from

beginning to the end of the transaction. Provide basic loss prevention by staying in particular

zones of the store, greeting customers to assess the costumer’s intent and purpose for being in

our store.

Aug 2011 - Present. Security Officer. City Sanctuary LLC, United States of America, Clinton,

Md

I am a part time security officer for my church. I perform basic security duties such as; foot

patrol, door keeping and surveillance.

Education

Neptune Senior High School, High School, Sep 2008 - Jun 2009

I graduated from this institution on the "A"/"B" honor roll, I was also a member of a

championship basketball team, track team, marching band and the Junior Naval ROTC; where I

received the rank of petty officer 1st class.

Aviation Institute of Maintenance, Associate, Aviation Maintenance, Mar 2010 - Aug 2011

I attended this institution for a year and a half and received training in the field of aviation

maintenance.

Skills and Abilities

Cashier - I have 3+ years of cashiering experience.

Customer service - I have 4+ years worth of customer service experience.

Computer - I have 6+ years worth of basic computer skills to include: All Windows OS, basic

typing and internet skills.

Honors and Awards

Petty Officer 1st Class, Jun 2009

I received this honor as a member of the Naval Junior ROTC while Attending Neptune Senior

High School

"A/"B" Honor Roll, Jun 2009

I received this honor as a graduate of the Neptune Senior High School, Class of 2009.

Licenses and Certification

Basic Security officer Certification, Nov 2012

I became a certified security officer by attending Admiral Security Services Admiral Academy.

References

Upon Request

Contact this candidate