Technician Project

Douglas A. Lopez

**** ******** ***** • Powell, OH 43065 • 614-***-**** • ****.*****@*****.***

SUMMARY OF QUALIFICATIONS

A detail-oriented, organized Information Technician Professional with over 10 years experience in IT Industry

Strengths include product initiations, IT site leadership, technician management, IT specialist coordination

and product rollouts

Strong ability to leads and ensures the effective execution of simultaneous projects without compromising

quality and led successful new install efforts in environments where growth and accountability were

paramount

Skills include Health IT Implementation Manager, Six Sigma White Belt, DCSE, HP Certification, Network

+, A+ PC Support Specialist, ACT Gold Certificate, Microsoft Office Suite, Audits, and Project Leadership

PROFESSIONAL EXPERIENCE

IT Technician

Managed project execution to ensure adherence to budget, schedule, and scope

Developed and updated project plans for information technology projects including information such as

project objectives, technologies, systems, information specifications, schedules, funding, and staffing

Monitored and tracked project milestones and deliverables

Conferred with project personnel to identify and resolve problems

Developed and managed work breakdown structure (WBS) of information technology projects

Managed project deliverables, ensuring adherence to quality standards

Traveled 5 states training sales people and technicians on various hardware and software vendor products

Built and transformed teams and organizations within high pressured environments

Assisted customers in correcting problems with devices and systems

Tested devices and software for correct functionality and a timely manner

EDUCATION

DeVry University, Columbus, OH

BBA degree in Technical Management

Columbus State Community College, Columbus, OH

HealthIT Implementation Manager Certificate

EMPLOYMENT HISTORY

OnForce Technician Lexington, MA 2008- Present

RxScan Technical Support Representative Lewis Center, Ohio 2012

Insight/ Chase Management/Led Technician Issaquah, WA/Columbus, OH 2009-2011

Walmart Electronic Sales Associate Lewis Center, Ohio 2010-2011

Teksystems IT Support Technician Mansfield, Ohio 2007-2008

Unisys/Dell Computer Certified System Expert Groveport, Ohio 2005-2007

Layton, UT 1996-2002

Mindshare Associates Trainer/Field Sales Rep.

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